BES.co.uk Reviews

Name: BES.co.uk
Rating: 4.69

4.7 Rating 6,421 Reviews

93 %

of reviewers recommend BES.co.uk

4.7

Based on 6,421 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“All items arrived very good quality. Issue was paid extra for Saturday delivery and arrived on Monday.No email or text to say there was a problem and no offer of refund. Very disappointed”

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Posted 5 years ago

“delivered when said reasonable price will use again thank you”

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Posted 5 years ago

“Having discovered a mouse hole in the bottom of an outside wall I was anxious to fill it in as soon as possible. Having tried all local DIY and builders merchants, no one could help me with obtaining a bag of morter (lockdown)! until I went on the internet and found BES.co.uk and not only could they supply me with what I needed but it arrived next day. Considering they are in Birmingham and I'm in West Sussex I was so impressed with ;the service I received I would have no hesitation in recommending them to friends and collegues. A BIG Thank You especially as we are now mouse free!”

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Posted 5 years ago

“Even in lock down the delivery response was great.”

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Posted 5 years ago

“Good service, plenty of communication .”

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Posted 5 years ago

“next day delivery even in these difficult times,excellent. Ordered other products from a different compny on the 8/04/20 and I'm still waiting. Well done BES”

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Posted 5 years ago

“Excellent service and good value”

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Posted 5 years ago

“Needed some blanks to move hinge position on built-in washing machine cabinet door. Item supplied did the job very well. Item received day after ordered. Excellent service, would certainly use BES again”

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Posted 5 years ago

“BES are a great company, been dealing with them for years. Always deliver on time, well packed and great pricing. The first place I look for plumbing stuff every time.”

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Posted 5 years ago

“Excellent service”

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Posted 5 years ago

“Delivery was great and the parts top quality”

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Posted 5 years ago

“I phoned for some advice on water main adapters. The gentleman I spoke to was very helpful and went through all the possible variations I may need. Excellent customer service well done BES.”

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Posted 5 years ago

“As usual, a very easy transaction and fast delivery.”

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Posted 5 years ago

“considering the problems with coronavirus l was very impressed with the service and the fact that the pipe arrived the next day was amazing!!”

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Posted 5 years ago

“During this time of Covid19 the service was superb and a delivery time as promised. Very impressed.”

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Posted 5 years ago

“I ordered two 22m two port valves, very good price, time will tell for reliability, they arrived very well packaged the following day. Excellent service.”

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Posted 5 years ago

“Hi site was easy to use items clearly described and delivery was prompt.”

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Posted 5 years ago

“Excellent service, no fixing lugs with the pack, but after speaking with sales they arrived the next Morning could not ask for better customer service Many thanks”

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Posted 5 years ago

“Spot on as always - thanks!”

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Posted 5 years ago

“Good purchase and fast delivery”

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Posted 5 years ago

BES.co.uk is rated 4.7 based on 6,421 reviews