BES.co.uk Reviews

Name: BES.co.uk
Address: Unit 12, Junction 6 Industrial Park, Birmingham, Birmingham
Rating: 4.69

4.7 Rating 8,634 Reviews

93 %

of reviewers recommend BES.co.uk

4.7

Based on 8,634 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Location:

Unit 12, Junction 6 Industrial Park, Birmingham
Birmingham
B6 7JJ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered specialist outside pipe lagging for my heat pump feed pipes - installer used indoor insulation and wanted me to pay a fortune to replace it! Lagging was competitively priced and delivered free in 2 working days, packed in robust protective packing. Brilliant.”

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Posted 6 months ago

“Absolutely brilliant customer service, first class”

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Posted 6 months ago

“BES's web site is easy to navigate, I was able pay with Pay Pal which I prefer and delivery was within 2 days.”

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Posted 6 months ago

“BES despatched my goods rapidly, and they arrived next day. Whilst I have yet to use the product purchased, it loks to be sound enough for the jobs intended. BES range of products is great. Will certainly be back. Besides, how can I forget them when Youtube constantly displays their adverts :)”

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Posted 6 months ago

“Bought a Cyble™ Sensor with 5m Lead from BES It came without the screw required to fix it to the water meter. See the image to see what I had to do without the missing screw. Contacted BES to explain the problem on the 1st of May, and still no communication from them. Very, very poor. I will think twice before ordering from them again.”

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Posted 6 months ago

Thank you for your feedback. We have checked with our Technical team and this product does not come with a screw. (Itron do not supply BES with a screw when they supply us with their product) Regards, BES

Posted 6 months ago

“Easy to navigate web site. Items arrived the next day. Great service. Many thanks.”

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Posted 6 months ago

“Good quick online shopping and quick response to a return request, very impressed.”

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Posted 6 months ago

“I’m usually a one that drops a last minute orders in and BES has never let me down for prompt delivery for me to carry on with commercial gas installation projects.”

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Posted 6 months ago

“Another fast over night delivery, ordered late evening arrived the next day.”

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Posted 6 months ago

“I ordered 2 tees and 2 mini expansion vessel shock arrestors on Saturday. They arrived on Monday morning, very well wrapped in a strong box. Excellent service. Many thanks.”

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Posted 6 months ago

“Service is amazing. Ordered fittings late on a Bank Holiday afternoon. Received an immediate response by email confirming my order and that DPD were expecting the shipment. Next morning I received a text for DPD with a one hour delivery slot. At 0815 the order was delivered to my door. Great service and competitive pricing.”

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Posted 6 months ago

“I needed a replacement door for my electric meter to a house I’d just purchased. I was delighted to find both the size I needed and significantly cheaper than Amazon! Ordering was straightforward, along with delivery options. I received notifications on delivery progress and it was delivered On the Saturday at no extra fee.”

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Posted 6 months ago

“Needed connections asap and BES delivered spot on thanks”

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Posted 6 months ago

“Very, helpful. Quick service, prompt reply on the phone, nice people”

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Posted 6 months ago

“Ordered specialist exterior pipe insulation for my heat pump installation - installer used interior rubber insulation! Arrived well packed and undamaged. Delivery was free and next working day. Brilliant.”

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Posted 6 months ago

“the remote works as expected. good price. delivery OK.”

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Posted 6 months ago

“Products were of good quality, as described and delivered promptly.”

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Posted 6 months ago

“Fast response and delivery”

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Posted 6 months ago

“Generally a great company to deal with however i'm having continual issues with our other branches orders being put on our account which is a pain”

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Posted 6 months ago

Thank you for your feedback. It has been noted so that we can prevent this happening. Apologies. BES Ltd

Posted 6 months ago

“I was surprised how fast I received my order, in time to get my project started, thanks”

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Posted 6 months ago

BES.co.uk is rated 4.7 based on 8,634 reviews