BES.co.uk Reviews

Name: BES.co.uk
Address: Unit 12, Junction 6 Industrial Park, Birmingham, Birmingham
Rating: 4.69

4.7 Rating 8,634 Reviews

93 %

of reviewers recommend BES.co.uk

4.7

Based on 8,634 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Location:

Unit 12, Junction 6 Industrial Park, Birmingham
Birmingham
B6 7JJ

Write Your review

Tell us how BES.co.uk made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent product for BS compliance / frost prevention in shallow trench. Product is simple to fit together and solid. BES ordering and delivery was excellent. 👍”

BES.co.uk 5 star review on 28th April 2026

Helpful Report

Posted 6 months ago

“Comprehensive List of items, Always Delivered when requested. No problems.”

Helpful Report

Posted 6 months ago

“Had a small issue with delivery and it was sorted immediately professionally and by a real person. Brilliant service!”

Helpful Report

Posted 6 months ago

“Always good stockholding and reliable delivery to where I'm based on a Scottish island. Recommend highly 👍”

Helpful Report

Posted 6 months ago

“Very pleased with everything. Slight damage to the one build in electricity meter box around the hinge position. Used araldite resin to seal the damaged area. Hopefully it will be ok. Don’t want to make a drama out of a crisis if at all possible.”

Helpful Report

Posted 6 months ago

“Prompt service. Reasonable prices on fittings. Ideal for a busy gas engineer”

Helpful Report

Posted 6 months ago

“Excellent service as usual”

Helpful Report

Posted 6 months ago

“Ive used BES for 20 years. Unfortunately of late the postage isn't much good anymore and lots of parts take longer to arrive as they were always next day.”

Helpful Report

Posted 6 months ago

Hi Joel Pugh, Firstly thank you for your custom for the last 20 years, it really is appreciated. We note your feedback re. deliveries. We are surprised to hear as our metrics are operating as per usual, 90-95% success for next day delivery. Re. your latest order placed on 20th April, it was split into 4 parcels and your confirmation email stated "weight & size restrictions, some delivery options might not be available". We note two parcels were delivered next day, with two more delivered 22nd April. We are sorry about the slight delay for two parcels but thankfully instances like this are rare. Regards, BES

Posted 6 months ago

“The stock levels / accuracy of picking / deliveries on time are spot on”

Helpful Report

Posted 6 months ago

“Ordered then picked up next day, service at the depot was efficient and quick. Will definitely be using this service again.”

Helpful Report

Posted 6 months ago

“The Part arrvied promptly (Vantage WC Side Inlet + Geo Button) but there was something loose in the box. It turned out to be a samll broken lug that should holding the Siphon assemply in place. The returns people were great and a replacement unit shipped next day - excellent service. The downside is that this lug breaking off in transit is a known issue and the unit supplier Dudley had been informed by BES. I feel BES should have open the box before shipment and removed the siphon and packed seprerarely. My plumber tells me he will need to charge me for the extra visit. So I am out of pocket due to a known issue!!”

Helpful Report

Posted 6 months ago

“Great service and product. Delivered earlier than expected.”

Helpful Report

Posted 6 months ago

“Super quick and great price, quality product”

Helpful Report

Posted 6 months ago

“Brilliant service as usual.”

Helpful Report

Posted 6 months ago

“I brought a new gas analyser from BES on liner it was hassle free and arrived next day great service.”

Helpful Report

Posted 6 months ago

“We needed some copper pipe sending to Glasaw ASAP. Ordered at 2:30 friday afternoon an dit arrived by 10am the following day. Excellent service.”

Helpful Report

Posted 6 months ago

“Excellent service”

Helpful Report

Posted 6 months ago

“Excellent service all round, thank you..”

Helpful Report

Posted 6 months ago

“Fantastic Service. Parts arrived next day. Brovo! Many Thanks”

Helpful Report

Posted 6 months ago

“Great fast efficient service, well priced 👌”

Helpful Report

Posted 6 months ago

BES.co.uk is rated 4.7 based on 8,634 reviews