BES.co.uk Reviews

Name: BES.co.uk
Address: Unit 12, Junction 6 Industrial Park, Birmingham, Birmingham
Rating: 4.69

4.7 Rating 7,287 Reviews

93 %

of reviewers recommend BES.co.uk

4.7

Based on 7,287 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Location:

Unit 12, Junction 6 Industrial Park, Birmingham
Birmingham
B6 7JJ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good quality at the right price with great service.”

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Posted 5 years ago

“Given the very difficult times we are currently in, very prompt delivery and no problem with the order.”

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Posted 5 years ago

“Excellent service for great value products, would definitely recommend and use again, thank you BES.co.uk”

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Posted 5 years ago

“Very good service, sales and customer service staff very efficient, helpful, and polite with all goods arriving on time without fuss.”

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Posted 5 years ago

“Ordered gas pipe ,then received call staying it would be next month befor they. could supply or I could pay more for a different size, complete bollox,sooner go without than try them again”

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Posted 5 years ago

“Ordered on a Thursday the plastic fascia vent discs arrived on the Friday. Excellent on line website and service. As a new customer I would definitely return if I needed further items in the future. Just one slight negative post and package was a bit expensive on this occasion.”

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Posted 5 years ago

“Easy to order delivery was fast and on time considering current delivery stresses.”

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Posted 5 years ago

“Good service, next day delivery, even with the covoid19 restrictions.”

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Posted 5 years ago

“Excellent service, placed order on Tuesday received delivery Wednesday. Product perfect, very impressed thank you.”

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Posted 5 years ago

“Order arrived the next day. Very good service”

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Posted 5 years ago

“Technical support very helpful and order processed quickly.”

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Posted 5 years ago

“Professional and helpful service. Query was answered and sorted quickly and politely. Would use again.”

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Posted 5 years ago

“Fantastic service, despatched quickly, arrived on time.”

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Posted 5 years ago

“Excellent service. Quick delivery. Good value and high quality parts. Perfect - thank you.”

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Posted 5 years ago

“I WAS SENT THE WRONG PRODUCT”

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Posted 5 years ago

“Very fast delivery and in perfect condition.”

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Posted 5 years ago

“BES organised the immediate delivery of the 12 Stadium soffit vents which I ordered, so no complaint there. (See Order No.2674689). However whilst I understand BES' desire to cover its costs by standardising its smaller item delivery charges, I consider it to be totally unacceptable that a feather-lightweight item costing £3.72 +VAT should have incurred a delivery charge of £4.95 +VAT, Total package cost £10.40, when 90% of the package weight consisted of BES' heavyweight - probably well in excess of half a kilo - product catalogue and miscellaneous other sales promotional material, all of which is no doubt available on-line, in this era when we are constantly being told to save trees and the Planet by not printing off anything which is not absolutely essential. There can be no possible justification for BES to have levied a disproportionately high delivery charge on a new customer, predominantly to cover the cost of mailing its own heavy weight catalogue which I did not ask for, thereby more than doubling the cost of the very light-weight item which I actually ordered. Regards, from a new, but currently unhappy customer. David Culling, Falmouth, Cornwall.”

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Posted 5 years ago

“Excellent quick and reliable service. Would recommend.”

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Posted 5 years ago

“The product arrived on time and was exactly as described with clear instruction for use”

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Posted 5 years ago

“Quick to deliver and good value”

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Posted 5 years ago

BES.co.uk is rated 4.7 based on 7,287 reviews