BES.co.uk Reviews

Name: BES.co.uk
Address: Unit 12, Junction 6 Industrial Park, Birmingham, Birmingham
Rating: 4.68

4.7 Rating 7,537 Reviews

93 %

of reviewers recommend BES.co.uk

4.7

Based on 7,537 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Location:

Unit 12, Junction 6 Industrial Park, Birmingham
Birmingham
B6 7JJ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Speedy service. The part was as required and at a reasonable price.”

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Posted 7 years ago

“Every possible fitting you could need at really competitive prices and great service!”

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Posted 7 years ago

“Fast reliable service I will strongly recommend BES to my friends”

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Posted 7 years ago

“amazing service”

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Posted 7 years ago

“Perfect 10/10”

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Posted 7 years ago

“Very efficient excellent service.”

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Posted 7 years ago

“Very good service quick delivery Thanks”

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Posted 7 years ago

“Excellent service from placing the order to delivery. First time using BES and would recommend them.”

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Posted 7 years ago

“On the plus side they supplied me with two obscure parts that I couldn't find elsewhere, cost £4.05. These could easily have been sent in a Jiffy bag. However, the minimum delivery charge is £5.94 and the parts arrived in large box complete with a heavy catalogue that I had not requested and which went straight into the recycling, so this is clearly what the delivery charge is for! I would use them again as a last resort, but otherwise one of the more mainstream online suppliers is likely to be a better bet.”

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Posted 7 years ago

Thank you for your feedback. We're glad that you were able to source two obscure products from us. We pride ourselves on a wide and varied range of stock. Please note that all deliveries are FREE over £40. We use couriers with a tracking facility (just in case) hence the delivery charge for less than £40. We use cardboard boxes to protect items during transit. Regards, BES

Posted 7 years ago

“My two last transactions TBH didn’t end well, I paid for a 12noin delivery it came after,my 2nd order was for Saturday it didn’t come at all, and they tried delivering it on Monday without clearing it with us weather someone would be in. So it was later dumped at an access point for us to collect. Not the best service. I don’t know who to blame Delivery service or BES but I’m doing business with BES and you offer a service that you can’t afford to meet.”

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Posted 7 years ago

Thank you for your feedback. 99.5% of our deliveries arrive next day but unfortunately yours was one of the very few exceptions. We are sorry for any inconvenience. On your next order if a timed delivery is required and fails then please advise Customer Services on 0121 322 6400. Regards, BES

Posted 7 years ago

“delivery by UPS within 24 hours of ordering was amazing. Pipe covers are good quality and look good fitted.”

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Posted 7 years ago

“Great service”

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Posted 7 years ago

“Something I couldn't get elsewhere perfect delivery will definitely use again.”

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Posted 7 years ago

“Excellent service, great price and very quick delivery. Have not fitted the valves yet but sure there will be no problems.”

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Posted 7 years ago

“I purchased two flow controllers, for my wash basin. The items were competitively priced. The only problem was the cost of postage. The items were tiny, and would easily have been sent by ordinary post. This was not an option. Otherwise very satisfied.”

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Posted 7 years ago

“Good value, prompt delivery + easy to navigate website. Recommended”

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Posted 7 years ago

“As a first time visitor to the warehouse I found the signage for the collection point quite poor. At least next time I will know”

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Posted 7 years ago

“Quick delivery”

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Posted 7 years ago

“Excellent service again as always. Next day delivery.”

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Posted 7 years ago

“excelent service, great prices,will definately be buying again”

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Posted 7 years ago

BES.co.uk is rated 4.7 based on 7,537 reviews