BES.co.uk Reviews

Name: BES.co.uk
Address: Unit 12, Junction 6 Industrial Park, Birmingham, Birmingham
Rating: 4.68

4.7 Rating 8,268 Reviews

93 %

of reviewers recommend BES.co.uk

4.7

Based on 8,268 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Location:

Unit 12, Junction 6 Industrial Park, Birmingham
Birmingham
B6 7JJ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Impressed by the range and the website was easy to use. Unfortunately I placed an order for Saturday delivery at extra cost and it was delivered on Monday. It looks like the courier made an error. Gave BES a call the following Monday and the lady I spoke to said she would fill in a form for a refund of the difference. It is now Friday and I haven't heard anything since Monday - I'm assuming that my refund will appear shortly but we'll see...”

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Posted 7 years ago

Sorry for the late response. A credit has been raised and we hope you would see it back on your account within the next few days. Apologies your delivery arrived late. Best wishes, BES

Posted 7 years ago

“always very impresed with BES!”

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Posted 7 years ago

“Great service, thank you”

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Posted 7 years ago

“Good price, product and delivery”

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Posted 7 years ago

“55555555555”

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Posted 7 years ago

“Fast efficient service. No complaints.”

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Posted 7 years ago

“Brilliant ,speedy service.Goods ordered arrived within 15 hours of placing the order and keenly priced.Will definitely use BES again.”

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Posted 7 years ago

“Excellent Reliable Products & Service, Very Competitive Prices, Don't miss Queuing as the Local Trade Counter or the two Ronnie's Service. No Wrong Parts Very Fast Delivery. Can't Fault BES”

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Posted 7 years ago

“The product, plastic lid for F & E tank, arrived promptly and is a perfect fit. Thanks for an excellent service. I wasn't able to source this product locally, so I'm more than pleased.”

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Posted 7 years ago

“Goods received fast unfortunately incorrect product supplied. Phoned in 16:45 Friday last week to be told by sales customer service closed ring Monday. Telephone on Thursday at 8:15 to sales to be told customer service would ring me back today as they haven't started work yet. Well it's now 12:15 and no call back........ May be customer service are having a late start today??????? 07940377006 waiting?”

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Posted 7 years ago

Mr Hornsby, Sincere apologies as the experience outlined falls well short of our normally very high service levels. Thank you for bringing it to our attention so that we investigate. A member of our team has contacted you now to resolve the situation. We are very sorry for the inconvenience. BES

Posted 7 years ago

“Product as described and delivered quickly”

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Posted 7 years ago

“Outstanding! Very comprehensive catalogue, great service and delivery.”

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Posted 7 years ago

“Good prompt service would recommend.”

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Posted 7 years ago

“Ballistic service.”

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Posted 7 years ago

“This is an excellent company, quick deliver my only complaint is that their web site could be a little easier to use.”

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Posted 7 years ago

“Thanks for the good service, supplying 1/2" ball valve, but the design made installation very difficult, in that there was insufficient clearance on the bolts to allow use of sockets or ring spanner.”

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Posted 7 years ago

Thank you for your feedback. We are sorry that you have clearance issues. The product can be returned if in re-saleable condition. Please contact Customer Services for more details. Regards, BES

Posted 7 years ago

“Carry a wide range of solutions for plumbing installation .”

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Posted 7 years ago

“Excellent service”

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Posted 7 years ago

“The service was fast and efficient, would recommend and will use again”

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Posted 7 years ago

“Quite excellent service. Thank you.”

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Posted 7 years ago

BES.co.uk is rated 4.7 based on 8,268 reviews