“Very disappointed paid £775 for a Webber BBQ with £75 cash back, was told by staff once delivered register it on line for money back, Webber now say we can't have the cash back due to offer has ended even though I purchased it in the offer date ..... Extremely unhappy 😭”
“Everything went smoothly. Ordering online was straightfoward, then I recieved useful emails including the expected delivery date. Delivery was bang on time despite initially trying the wrong street but the driver called me and we sorted it out. Item was well packed and on a pallet which wheeled easily into our garage. As expected with Weber, the items were all there and instructions quite clear. If you pick this model then expect around a couple of hours or more to assemble it.”
“Excellent company. If you want guaranteed service at the best prices look no further. Personally I wouldn't even look elsewhere. I'm that confident you won't get better service or prices anywhere else. Bought a ninja Flexflame pro connect, Weber traveller, and gas..first class service”
“Great service. Bbq was damaged upon arrival, spoke to customer service. About a week later they collected my broken one and dropped off the new one same day. No issues”
“I had read a few negative reviews after I had ordered so was a little worried.
My BBQ arrived on time was all completely and no damage.
Very happy with the service and would recommend them to anyone.”
“Excellent product. There are cheaper copies of same but are they built with same quality?
Took a little time to work out putting the wheels etc together. Now a easy to use and solid product.
I have now also purchased the Webber coal trays and chimney lighter which are both worth the extra money. invested. Did buy a cheaper cover through which was not Webber as couldn't justify the further additional cost.”
“Wrong item received and when I emailed customer service it took 5 days for a reply. I returned the item, which returns are at customer cost just FYI.”
“The product is great. The sales process slick. The delivery company took over a week to deliver. I could have bought the same BBQ from Appliances Direct at the same price with free delivery. I had to pay for delivery.”
