“Ordered Weber Precision BBQ tongs & spatula set. Delivery was reasonable and relatively quick. Product was genuine. Great job. Will order from them again.”
“Good service, timely dispatch and delivery which is good. However the item I received is not the item pictured on the website. It is the updated S2 version of the cover not the S1 which is is the one pictured on the website, not a major issue, just a surprise.
Overall I am impressed and very happy.”
“Of course Weber BBQ so great product...BBQ World retailer terrible customer service. Took a day off work to take delivery - no delivery and no communication. Complaint raised and no apology simply a "you've got it now so what's your problem" email response. Shocking unless you enjoy dealing with a company where the customer doesn't matter..advice is to avoid.”
“Chose from a great selection of BBQs (nice to go to the showroom to see many in the flesh), it was delivered within a couple of days and is ready for action. A good experience”
“I am so pleased with my new Weber Spirit. It is an excellant upgrade from my last Spirit. The assembly instructions were easy to follow and the excellent packing had ensured no damage in transit.”
“First time dealing with BBQ World I was very impressed, ordering process very simple, Delivery fantastic and excellent prices what more could you ask for.”
“I bought the Pit Boss Barrell Smoker, paid for express delivery....great communication throughout. Delivery turned up, ZERO problems with the BBQ...am super happy...completed the burn out, gonna smoke a lamb shoulder today!”
“BBQ was delivered promptly but on unboxing there was a broken part. BBQ World were onto Weber the next working day and they replaced the part without quibbling within days. I can't fault BBQ World's customer service (or prices).”
“I received the BBQ broken. I have signed for return and called them . It is now 5 days with no response. Basically, you are waisting your money. Not recommended .”
