“Ordered a Yeti cooler with ice pack more than week ago for a big family camp out. The ice pack arrived a couple of days later but not the cooler. No response from customer support about when it might be dispatched and looks like it won’t have it for the event I purchase it for this bank holiday weekend. Disappointed and still no idea when it might arrive.”
“The first thing that comes to mind is the design of the website seamlessly linking up to a scam advertisement which signed me up to a 4 day trial and £40 a week subscription for some crappy games and other forgettable unused nonsense. I thought I was creating an account with bbq world. I hope they read this and take action.
My bbq if fine, arrived in good time. I need to use it more for a full assessment but so far I'm very impressed with it.”
“Order come next day, was well packaged I cannot complain and I will be a returning customer, also if your wondering about the portable masterbuilt BBQ It's an impressive bit of kit.”
“Items that I need are always in stock. Pricing is competitive. Delivery is always speedy and items are delivered by DPD which is one of the more reliable courier firms and their 1 hour delivery time slot is extremely useful. Overall great customer service.”
“I’ve ordered a fair few things from BBQ World over the years and the service levels have been excellent on every occasion, it’s so easy to order on the web site as well”
