“Order was sent quickly and kept updated. Yet part of my bbq was broken and they have just passed me on to the manufacture. Heard nothing else. Bit disappointed with this at minute”
“I bought a Weber Smash Burger Press for our son in law. It was delivered quickly and was well packed and in perfect condition.
Already used several times.
Son in law is very happy with it”
“Customer service abysmal. I bought a portable bbq on line and the website page presented some options for the regulator connector. I ordered the only one that looked to suit (on other pages were further options) but it was the wrong one. Firstly I would have thought that the experts would have advised me at despatch but no - I emailed customer service to explain and they said I had bought the wrong one and it was “unfortunate” - I emailed again for help in sorting an exchange but have not had a reply.”
