“I recently bought a Weber Master-Touch C5750 bbq from BBQ World and it was delivered the next day. Very good value for money and excellent, prompt service.”
“Fantastic service from BBQ World. I bought a Pit Boss 1230 Navigator from them. It arrived extremely well packed and was very easy to build. Communication was extremely good and I can truly recommend BBQ World”
“Purchased a Weber Compact Traveller Gas BBQ and accessories from BBQ World and have to say the price's were cheaper than everywhere else. Easy to navigate website and delivery price was reasonable and delivered in the specified time frame would highly recommend this company.”
“Terrible Customer Service – Avoid at All Costs
I waited all day for a delivery that never arrived—without any prior communication from BBQ World or the courier. Even before the delivery day, we had no updates and had to chase both the retailer and courier ourselves, a full week after placing the order. On the day of delivery, we received a last-minute notice that it wouldn’t be coming. I lost an entire day waiting at home and had to cancel an appointment—yet there was no apology or compensation offered. The customer service agent was rude and dismissive, with zero interest in resolving the issue. Save yourself the trouble—plenty of other retailers offer better service and respect for their customers' time. Steer clear!”
