Bath Panel Store Ltd Reviews

Name: Bath Panel Store Ltd
Address: Manor Farm, Lower Rainham Road, Gillingham, Kent
Rating: 3.02

3.0 Rating 168 Reviews

51 %

of reviewers recommend Bath Panel Store Ltd

Company Reviews

Metrics

Info

3.0

Based on 168 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 63%
Accurate And Undamaged Orders	Greater than 57%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult

About Bath Panel Store Ltd:

Bath Panels of quality, made in our UK factory at amazing prices.

Visit Website

Phone:

02081665941

Email:

sales@bathpanelstore.co.uk

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Bath Panel Store Ltd 5 star review on 10th February 2026

Carmel Hilson

Bath Panel Store Ltd 5 star review on 7th December 2017

Jan Hopcraft

Anonymous

Anonymous // 01/01/2019

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“Efficient service from a well constructed web site. Well done and many thanks.”

Helpful Report

“Exactly as promised, delivered on time, looks good”

Helpful Report

“Thank goodness I did not read the reviews as my experience has been excellent. I used to be in the Building trade and know that most MDF panels sold by the main DIY stores do not last as soon as water sits no the surface, irrespective of any sealing thats applied to cut edges, the MDF expands. Just read the reviews on the main DIY store MDF panels and its difficult to find anything different. Then I read how these are made, of moisture resistant MDF. Mine arrived within the week of ordering, exactly the right size and with the most brilliant white finish imaginable.( some whites do not match the brilliant white of sanitary ware so that was a plus) I had to cut around the skirting board and reduce the length of the kick board by an inch to accomadate the skirting. I used the hidden fixing kit, which i found rather difficult to fit as aligning the fittings on the back of the board with those fitted to the wall was a case of careful measuring and lining up. But when it was finished it works great as there are now no screws at all visible. Now the interesting bit. Because of my interest i left a half of the cut off section of kick board and a cut out for the skirting from the panel. In water for 24 hours. There was no deterioration to the finish. Despite this I had put a coat of oil based undercoat paint on the bare MDF back about a couple of inches around the edge but based on my research its probably not necessary. To summarise. In my opinion the best made and finished panel available in the UK. It must be a shame for the people making these brilliant panels that the management of the orders and transport is not up to the same excellent standard as they should have outstanding reviews from every customer. And no..i have no connection at all this company I just felt that some should know how good the actual product is. KM Buckinghamshire”

Helpful Report

Thank you so much for your comments, we are working hard to improve every part of the experience of buying one of our panels, your explanation of your experience was very concise and we thank you for it. Happy new year from all at Bath Panel Store.

“Easy to order and came next day as stated. Bath panel is an excellent product and exactly what I was looking for. I would definitely recommend. Brilliant”

Helpful Report

“Quick and efficient service.”

Helpful Report

“i was very pleased with the product and the speedy delivery.”

Helpful Report

“I DID NOT order a bath panel.You got my email correct but not my name.Nothing has been delivered.”

Helpful Report

Very sorry about that, it looks as if one of our customers miss spelt their email address and you have received an invitation to review. Sorry for any inconvenience caused.

“While the service was friendly and efficient, and the physical product looks good, the product we received in no way reflected the colour we ordered. By the time we received it, we did not want to wait any further and so installed it unhappily anyway. We ordered wenge, but your "wenge" is nothing like the multiple furniture pieces (from varous different stores) in our home that represent the true colour. I understand that colour is subjective and that wenge in particular can vary, but the product we received is very much more a darker shade of walnut than wenge. unmistakably brown, not the mahogany-ish colour that wenge is supposed to be, and generally is in the wood furnishing industry. Very disappointing.”

Helpful Report

We are very sorry to hear that the panel isn't an exact match to you existing furniture. We can only advise anyone who wants to match our panels exactly to furniture to ask for swatches, these are available on every page of the website and are normally delivered within 48 hrs and ensure you get exactly what you are looking for.

Bath Panel Store Ltd is rated 3.0 based on 168 reviews