Ballantynes of Walkerburn Reviews

Name: Ballantynes of Walkerburn
Address: Jubilee Mill Jubilee Road Walkerburn , ,, Peebleshire
Rating: 4.95

5.0 Rating 2,463 Reviews

99 %

of reviewers recommend Ballantynes of Walkerburn

5.0

Based on 2,463 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

Ballantynes of Walkerburn 5 star review on 5th December 2025

148

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was amazed with the service, from when I ordered it to delivery it was just a couple of days ! I'm so very pleased with the item I brought,it was even better than its picture ! Can't wait to see my grandsons face when we give him the gift ! Many thanks ! Xxx”

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Posted 3 years ago

“I have used Ballantynes several times now and would rate them above excellent. They are extremely efficient and customer-focused. They always go above and beyond and I will continue to buy their products. the products I have purchased are of amazing quality and beautifully presented. Thank you.”

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Posted 3 years ago

Thank you !!

Posted 3 years ago

“Very happy with the finished product, and the delivery time was super fast, I will definitely be back again for more products. Thank You!”

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Posted 3 years ago

“I recently purchased a Gurkha Soldier World War One sculpture, and I loved it. The sculpture is beautifully crafted and finished, and its size is just perfect. They made the ordering process easy and straightforward. I would highly recommend this company to anyone looking for a high-quality product and exceptional customer service.”

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Posted 3 years ago

Thanks so much for the note we love them !!

Posted 3 years ago

“Product was perfect, very quick turnaround for delivery and service was spot on, thank you.”

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Posted 3 years ago

“Having decided on making a purchase I was expecting a long lead time for delivery but was thrilled to receive it within a week. The statue was spot on. Well made and all details correct. All in all a well crafted piece and well received”

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Posted 3 years ago

“As always ballantynes dug out to get a last minute order to me and it arrived in time for the recipients leaving do. All wording correct on the engraving Thanks loads”

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Posted 3 years ago

“Excellent, friendly service”

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Posted 3 years ago

“Easy to order and personalise and it quickly delivered. I had updates on when my parcel would arrive and when it did it was packaged well and my item arrived in mint condition. Thanks”

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Posted 3 years ago

“Helpful from the beginning , good comms on the order, and in the despatch phase too- I was kept well informed . Thank you .”

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Posted 3 years ago

“Great service, wonderful award and speedily, safely delivered. Thank you.”

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Posted 3 years ago

“Great champagne and fantastic etching, kept one for later and passed one to my brother as a gift.”

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Posted 3 years ago

“very professional service from start to finish and the product ordered with engraving is fantastic, will be back again.....and again”

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Posted 3 years ago

“Got a bottle of whiskey engraved for a 65th birthday present. Got sent a preview of the engraving was very happy with it. Got posted down to Devon arrived in perfect condition. This is the 2nd time iv used this service. Very happy customer”

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Posted 3 years ago

“Very efficient service, quick to respond to order and really pleased with purchase”

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Posted 3 years ago

“Great service. fast delivery and very helpful customer care team.”

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Posted 3 years ago

“Fantastic item!, Ordered the boots and cap on a engraved mount, would give 10/10 for service, delievery, and fabulous product.”

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Posted 3 years ago

“Really quick delivery time from order very happy with the purchase would recommend excellent service”

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Posted 3 years ago

“Superb quality and delivered in a matter of days. Thank you and I will 100% recommend the product and service”

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Posted 3 years ago

“Ordered quite a few times now from Ballantynes of Walkerburn and have never been disappointed. Great products (they make really lovely retirement gifts) + fabulous service. My recent purchase was here within 3 days of ordering. Will definitely order from here again.”

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Posted 3 years ago

Ballantynes of Walkerburn is rated 5.0 based on 2,463 reviews