Ballantynes of Walkerburn Reviews - Read 836 Genuine Customer Reviews

Merchant Metrics


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

Ballantynes of Walkerburn 5 star review on 4th September 2020

"John "

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Totally wrong order. I have sent an email for rectification. RN ratings cap instead of beret has been sent. I also emailed for an engraving error and was told this would be sorted. It has not been. Very disappointed with my delivery.”

Posted 1 week ago

“1 Star for asking me before the goods have even arrived at my home in Australia.”

Posted 3 months ago

“Product arrived quickly however with a spelling error. The description of the product did not say that the capbadge used was a legacy one which had a spelling error. Upon contacting customer services to look into this I received a prickly response from the managing director blaming the MOD and then no further correspondence from them. After spending £80 on this item I expected it to be an accurate product. As it stands I will not recommend Ballantynes of Walkerburn to anyone else specifically for their customer services manner.”

Posted 7 months ago

“You are asking for a review of something I have yet to receive?”

Posted 1 year ago

Ballantynes of Walkerburn is rated 4.93 based on 836 reviews