Ballantynes of Walkerburn Reviews

Name: Ballantynes of Walkerburn
Address: Jubilee Mill Jubilee Road Walkerburn , ,, Peebleshire
Rating: 4.94

4.9 Rating 2,228 Reviews

99 %

of reviewers recommend Ballantynes of Walkerburn

4.9

Based on 2,228 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Ballantynes of Walkerburn 5 star review on 29th June 2025

Andrew

Ballantynes of Walkerburn 5 star review on 31st March 2025

Martin

Harry

Ballantynes of Walkerburn 5 star review on 13th March 2025

Mike

Liz

145

Anonymous

Anonymous // 01/01/2019

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“Excellent service with quick response times”

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Posted 2 years ago

“Knew what I wanted quick professional service Would recommend well done Lloyd”

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Posted 2 years ago

“Brilliant, my order arrived fully tracked and extremely carefully packaged. Good comes and emails confirming order and dispatch. Definitely will buy again.”

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Posted 2 years ago

“I was looking for a unique retirement present for my husband from the army and am absolutely delighted that we found it at Ballantynes. I was blown away by the craftmanship of the ornament and cant wait to present to the recipient. Im sure he will be as happy as I am. I would highly recommend Blantynes to anyone.”

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Posted 2 years ago

“Military figurine ordered for milestone birthday is larger than I thought and very impressive. Very impressed also with Ballantyne's speed and efficiency of delivery and for making sure the package arrived not only on time but ahead of schedule.”

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Posted 2 years ago

“Personal and fast costumer assistance if needed.”

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Posted 2 years ago

“Excellent! Top marks for the entire transaction. The figure „Old Ginger“ is exceptionally beautiful ! A purchase that makes you happy ! BALLANTYNES of WALKERBURN is highly recommended !”

Ballantynes of Walkerburn 5 star review on 10th October 2022

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Posted 2 years ago

“Legit service and product.”

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Posted 2 years ago

“Easy to find what I wanted at a great price. Fast delivery. Thank you!”

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Posted 2 years ago

“I ordered from Australia, I expected it to take a couple of months to arrived but was suprised when the package arrived in around a week. The items were first class, very happy with the result. Will definitely use Ballantynes for any future requirements”

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Posted 2 years ago

“Received both statues today of the driver. My connection to this statue is that I belong to the Royal Australian Corps of Transport (RACT) in Australia 🇦🇺 and have served over 38 years within the corps to date. The two statues that I received were packed to the highest level to ensure that they arrived in pristine condition. I have searched the internet for the driver and I have seen inferior copies but I was directed to Ballantynes of Walkerburn and found a statue that my family love. My family has served over 150 years in RACT and my nephew has joined the corps four years ago has asked for one.”

Ballantynes of Walkerburn 5 star review on 30th September 2022

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Posted 2 years ago

“Quick and uncomplicated order received...thank you for the lovely statue and brilliant service”

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Posted 2 years ago

“Very well packed and on time thank you so much for service.”

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Posted 2 years ago

“Ordered old Ginger the Dandie and was delighted with the result. The detail and quality is great. There was a delay between ordering and delivery but the wait was well worth it”

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Posted 2 years ago

“I was away on holiday when my sculpture arrived and have since returned. I am delighted with the actual sculpture of Old Ginger, even though resin. However, was very disappointed that it wasn't named on the base or the side. Also no documentation included to say what it was either. Considering the price this seems remiss. Lynda Bromley”

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Posted 2 years ago

Hi and the sculpture of the Dandy Dinmont is simply a casting of the maquette sculpture made by Sandy Stoddart. It is his faithful replice of his 'Old Ginger' which stands at The Haining and as such has no nameplate. There was a Dandy Dinmont event at The Haining where Sandy signed certificates, however this was a very specific 'on the day' event. Ballantynes have not had any input into this decision, we're making Old Ginger to help raise funds for The Haining (£60.00 on every sale is being gifted to The Haining Charitable Trust) where the breed was born. I hope you understand this ramble, however I'm pleased for like the workmanship which we can take the credit for.

Posted 2 years ago

“Excellent service throughout purchase process of items and would recommend.”

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Posted 2 years ago

“Outstanding workmanship and service. They turned an engraved bottle of port around for me at short notice and allowed me to present it in person rather than the individual receiving it in the post. Really pleased with this value for money idea for a presentation.”

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Posted 2 years ago

“I’m so happy to have a piece of History from half the World away. Mahalo!”

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Posted 2 years ago

“Absolutely first class service product we're as detailed as the real thing Thank you so much Steve”

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Posted 2 years ago

“I chose this item because of its detail and on arrival it was everything and more. This is a lifetime present for my son and he is of the moon with it.”

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Posted 2 years ago

Ballantynes of Walkerburn is rated 4.9 based on 2,228 reviews