Ballantynes of Walkerburn Reviews

Name: Ballantynes of Walkerburn
Address: Jubilee Mill Jubilee Road Walkerburn , ,, Peebleshire
Rating: 4.95

5.0 Rating 2,463 Reviews

99 %

of reviewers recommend Ballantynes of Walkerburn

5.0

Based on 2,463 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

Ballantynes of Walkerburn 5 star review on 5th December 2025

148

Anonymous

Anonymous // 01/01/2019

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“I ordered an engraved bottle for one of my staff as part of a leaving gift. The company was very professional with the MD contacting me with various engraving templates to make sure that what I wanted was met exactly. Once done, the bottle was dispatched promptly and on receipt I saw the work was of an excellent standard. My staff member was delighted and the other staff asked for details of where I got it. I would definitely recommend and shop again, thank you!”

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Posted 3 years ago

“Amazing customer service, query that I had regarding an order was literally answered in minutes, I placed the order and got confirmation sent back the same day with the design I wanted on the vase, once I confirmed all was good, vase was delivered in a matter of a few days! Couldn’t fault a thing! Thank you so much!”

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Posted 3 years ago

“Very swift delivery. Absolutely beautiful decanter. Stunning! Very satisfied with service and such a quality item. Thank you!”

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Posted 3 years ago

“A marvellous 70's era British Army figurine that adorns my hearth mantle piece. I think I will need to replace my Jimmy with another figurine for perfect symmetry and which will complement each other. Invokes happy memories of a former life.”

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Posted 3 years ago

“Best quality and great speedy delivery”

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Posted 3 years ago

“Just amazing ❤️ My brother passed away earlier this month and he was a lieutenant Colonel in the RDG. He left us far too soon and these boots and beret is the perfect way to honour and remember him. Thank you so much.”

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Posted 3 years ago

“Easy transaction great Customer service and quality product.”

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Posted 3 years ago

“Excellent customer service, high quality and speedy despatch. Highly recommended.”

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Posted 3 years ago

“I have three of your Royal Engineers military figures, This one was bought for my son who has just completed 23 years in the Royal Artillery. He was "Blown away" by the statuette as a memento of his service. Very well done great service as always,”

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Posted 3 years ago

“Absolutely perfect arrived exactly when it was supposed too. At a reasonable price with no delay.”

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Posted 3 years ago

“Fabulous quick service”

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Posted 3 years ago

“Ballantine's provide excellent service from start to finish. High quality design and engraving. I have previously used Ballantynes and would not consider using another company.”

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Posted 3 years ago

“Fantastic service - had to phone with a problem which was promptly sorted out.”

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Posted 3 years ago

“Great speedy communication both by telephone and email and excellent service throughout. My order arrived exactly as predicted and I was very pleased with the goods - as was my son. A big thank you to Neil and the team. I'd certainly use them again.”

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Posted 3 years ago

“The company was very helpful when I contacted them about the engraving.”

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Posted 3 years ago

“This is our second time we have purchased a military figurine, very happy with item, exceptional service, made a few enquiries by phone and they were always happy to help About to purchase our third”

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Posted 3 years ago

“Absolutely delighted with the gift it made a RAF veteran very emotional when he opened it.. The whole process of ordering and delivery was very easy and quick. You all should be very proud of yourselves for the service you provide. Thank you”

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Posted 3 years ago

“Great service”

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Posted 3 years ago

“A brilliant Company to deal with. Very professional and amazing service.”

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Posted 3 years ago

“Not the first item (nor the last) I have purchased from Ballantynes. Excellent quality and great speed of getting the order.”

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Posted 3 years ago

Ballantynes of Walkerburn is rated 5.0 based on 2,463 reviews