Ballantynes of Walkerburn Reviews

4.93 Rating 841 Reviews
99 %
of reviewers recommend Ballantynes of Walkerburn
Merchant Metrics
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Read Ballantynes of Walkerburn Reviews
I ordered antique bronzed Mountain Rescue sculpture but unfortunately the item I received (an Alpine Climber statue) was not the item I ordered.
Posted 1 year ago
Hi and I'm sorry about this, as I said in my email to you we can swap it over ?
Posted 1 year ago
I received a great product. But the company didn?t meet the timelines I asked for before I ordered. Having said they could meet the deadline with no issues the item arrived two days late and. Caused an issue with getting it forwarded to the recipient. Sadly they also have not replied to my latest email where I expressed my disappointment.
Posted 2 years ago
Your web site is terrible. However, the item was delivered very quickly thank you
Posted 2 years ago
Easy website to use and order. I wasn't very confident about claiming the military discount because the payment system takes the money then apparently the company apply the discount later. It would be more customer friendly to apply the discount as part of the online transaction. (I did not receive a discount because my product didn't qualify). Additionally I emailed the sales team twice and have not had a response.
Posted 3 years ago
Not totally sure what the total bill would be during process and vat is added later.
Posted 3 years ago
Ballantynes of Walkerburn is rated 4.93 based on 841 reviews