Ballantynes of Walkerburn Reviews

Name: Ballantynes of Walkerburn
Address: Jubilee Mill Jubilee Road Walkerburn , ,, Peebleshire
Rating: 4.94

4.9 Rating 2,228 Reviews

99 %

of reviewers recommend Ballantynes of Walkerburn

4.9

Based on 2,228 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Ballantynes of Walkerburn 5 star review on 29th June 2025

Andrew

Ballantynes of Walkerburn 5 star review on 31st March 2025

Martin

Harry

Ballantynes of Walkerburn 5 star review on 13th March 2025

Mike

Liz

145

Anonymous

Anonymous // 01/01/2019

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“Excellent customer service and prompt delivery.”

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Posted 3 years ago

“Beautiful product. Well packed. Late info about shipment, and only after my asking for it. 20% import duties were a very unpleasant surprise [I live in the EU].”

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Posted 3 years ago

“Absolutely fantastic, so pleased. On my smallish FB group 155 people liked it and many said, brilliant I want one”

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Posted 3 years ago

“Wonderful product, great service, easy ordering. Thanks. Pete”

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Posted 3 years ago

“Excellent service and fantastic item - highly recommend.”

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Posted 3 years ago

“First class service (as always) from Ballantynes, they never disappoint!”

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Posted 3 years ago

“Lovely quality products at a great price”

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Posted 3 years ago

“The service and quality was truly exceptional. The communication was excellent to ensure this gift was as I wanted, and I received it really quickly being updated at every stage. My father in law loved it and I was so thankful to be able to give him such a personalised and quality gift. Thank you!”

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Posted 3 years ago

“The service was fantastic very helpful and was pleasure doing business with you thank you👍”

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Posted 3 years ago

“BoW never disappoint, quality and a genuine ability to deliver a service swiftly. Wouldn’t use anywhere else for products they have.”

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Posted 3 years ago

“Great product. Awesome gift for someone leaving ARV”

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Posted 3 years ago

“The item arrived extremely well packaged and in good order. As a former airborne soldier in the British Army, I was very impressed with the accuracy of the figure, which brought back happy memories of my time in the mob. I spoke to Neil about the figure prior to the purchase and have been more than happy with the whole process. I may even indulge in a further figure in due course.”

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Posted 3 years ago

“Ordered the Sgt WRAF statue. Although they are a little pricey as I didnt recieve an escaping airman I decided I deserved the treat. The statue arrived very quickly and very well packaged. The statue is very detailed and i was able to get everything i wanted engraved on the plaque (often the word/letter count limits this too much). The statue does smell a little but hopefully that will wear off. Only improvement suggestion i could make would be the inclusion of a care card detailing how to keep and maintain in top condition. Overall extremely satisfied with my purchase and i would most certainly recommend to others.”

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Posted 3 years ago

“Excellent service provided and fantastic quality. This is the second item I have bought from Ballantynes and I have received another as a gift. Very quick turnaround. I would definitely recommend them.”

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Posted 3 years ago

“The crystal cut red wine glasses are beautiful! The engraving is immaculate.”

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Posted 3 years ago

“Great service, nice detail.”

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Posted 3 years ago

“I purchased gin ballon glass and Boe Raspberry and sweet basil gin for gifts. I had them both engraved and they looked fantastic. The service was absolutely outstanding especially as I requested a short turnaround. The team did not disappoint and I would definitely use this company again. Thanks so much, the gifts were greatly received.”

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Posted 3 years ago

“Very pleased with my 2 purchases. Shame that you haven’t commissioned a Light division Bugler. I wait in hope.”

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Posted 3 years ago

“Always a bit nervous about spending online with a company I have not used before, but Ballantynes had the item I was after, a charge of the light brigade figure. My order was sent out on time really well packaged, and the quality of the figure was excellent So I am really pleased with my purchase, and would recommend Ballantynes of Walkererburn, as they also have a range of products not available anywhere else.”

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Posted 3 years ago

“Item was absolutely perfect and better than expected! Felt reassured that the order was correct before dispatching. Will use again in future.”

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Posted 3 years ago

Ballantynes of Walkerburn is rated 4.9 based on 2,228 reviews