Ballantynes of Walkerburn Reviews

Name: Ballantynes of Walkerburn
Address: Jubilee Mill Jubilee Road Walkerburn , ,, Peebleshire
Rating: 4.95

5.0 Rating 2,464 Reviews

99 %

of reviewers recommend Ballantynes of Walkerburn

5.0

Based on 2,464 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

Ballantynes of Walkerburn 5 star review on 5th December 2025

148

Anonymous

Anonymous // 01/01/2019

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“Brilliant service, we received our engraved statue within 24 hours of ordering.”

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Posted 3 years ago

“The sculpture is excellent however when I took it out of the package several areas of pain/lacqour fell away from parts of the bag pipes. It was only a couple of millimeters in two areas but that was disappointing I have been able to get this remedied so there is no cause for further intervention but I thought you should be made aware.”

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Posted 3 years ago

“Item arrived on time, item was extremely well packaged with no damage. Thank you and will order again 👍”

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Posted 3 years ago

“Excellent all round service.Very pleased with order Highly Recommended”

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Posted 3 years ago

“Staff lovely. Easy process. Great product !”

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Posted 3 years ago

“Very good service, the item arrived very well protected, which is great to see. It was exactly as described and the engraving was spot on. Well done!!!!”

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Posted 3 years ago

“Very helpful throughout the purchase with any amendments, extremely satisfied with the product!”

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Posted 3 years ago

“Arrived on time. Beautiful bottle and well packaged”

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Posted 3 years ago

“From the first phone call to receiving the beautifully crafted polished pewter eagle, Neil & James couldn't have been more helpful - especially as this was over the coronation weekend. The eagle itself is an outstanding piece of workmanship; far more detail than the online pictures are able to show, & the finish is superb. It arrived almost by return & was packaged so well, it would be almost impossible to damage in transit. Very impressed. In addition to the inscription on the eagle, I asked if they would mind making me a small replacement brass plate, with an inscription, to replace one that had fallen off decades ago during a posting. I found that at very short notice, this had been included in my order without any additional cost to me. Outstanding customer service & top notch craftsmsnship. Many thanks to Neil & James & their team.”

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Posted 3 years ago

“Easy to order and fast delivery. Bottle was packed well.”

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Posted 3 years ago

“Very easy to order fast delivery loved my Coronation port bottle which will make a lovely present for my American friends”

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Posted 3 years ago

“Smart packaging. Glassware reached me in pristine condition. Been kept well-informed by DHL’s parcel-delivery service.”

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Posted 3 years ago

“Perfectly packaged and stunning bottle i will be keeping as a collectors item”

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Posted 3 years ago

“Very fast delivery, and no issues, the service was first class from the ease of ordering on line and payment, to receiving. Will definitely order form Ballantynes and Walkerburn again”

Ballantynes of Walkerburn 5 star review on 10th May 2023

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Posted 3 years ago

“Item received in good time and as described. I'm really happy with the product and the engraving thanks”

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Posted 3 years ago

“Well done. Thanks. R”

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Posted 3 years ago

“This is the only King's Coronation Whisky I have seen. The service from Ballantynes has been magnificent. It was a really quick delivery and I was kept informed of the progress of the order. The bottle was well packaged and arrived intact. It is a lovely and the details of the commemoration are etched onto the bottle. It would have been even better, if the box also mentioned the Coronation, as that would have been provenance.”

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Posted 3 years ago

“Reliable artisan craft maker - I ordered a commemorative King Charles coronation engraved label Genfarclas - fast dispatch and reliable supplier. Bottle was of super quality. Good communication”

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Posted 3 years ago

“Ordering and putting the engraving on the bottle was an easy process and the web page was easy to use. Kept me updated through the processe and delivered my whiskey within the delivery window. Grest service.”

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Posted 3 years ago

“I was looking for some memorablia for King Charles III's Coronation and found the bottle of Bollinger Champagne, with the Coronation logo on it available at Ballantynes of Walkerburn. As I also have a collection of champagne bottles, I thought this would be a very suitable, and unique, addition to my collection. Ordering was easy on the website and payment was secure. I got an immediate confirmation of my order. Dispatch was a little slow, but when I contacted the company they explained that this bottle of champagne has proved very popular and they would be sending it out within a few days. As promised, the champagne arrived a couple of days later, securely wrapped and in excellent condition. I am very pleased with my purchase, the bottle looks fantastic and the contents were enjoyed over the Coronation weekend. The company provided a unique product and their service was excellent.”

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Posted 3 years ago

Ballantynes of Walkerburn is rated 5.0 based on 2,464 reviews