Ballantynes of Walkerburn Reviews

4.93 Rating 814 Reviews
99 %
of reviewers recommend Ballantynes of Walkerburn
Merchant Metrics
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
Accurate And Undamaged Orders
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Read Ballantynes of Walkerburn Reviews
Anonymous  // 01/01/2019
Excellent service, high quality product, quick turnaround from ordering to delivery, I could not be more pleased and would definitely recommend Ballantynes to anyone wanting a first class product with first class service to boot! Thank you
Posted 12 hours ago
We had a “toddler episode” and needed to replace a couple of glasses while my son was deployed. I contacted Neil and he helped me figure out what would work best as the original whisky glasses were no longer in production. The new ones are spot on! They fit perfectly in the original tray slots. The engraving was perfect. But the best parts for our family is that Ballantynes respects our Military and First Responders and that the glasses came from Scotland!! Thank You Neil and your team!!!
Posted 1 day ago
Excellent products and quick service and delivery
Posted 1 day ago
I have used Ballantynes a few times now for retrial gifts
The service is second to none !
I won't go anywhere else the quality and professional service is amazing
Posted 1 day ago
As always great friendly service. The top quality figurine arrived just days after ordering it. Great service, thank you
Posted 6 days ago
I have purchased multiple gifts from Ballantynes of Walkerburn over the years and have always been pleased with the result. Great products, good customer service and fast delivery. Highly recommended.
Posted 6 days ago
Very good sellers. Have bought before and will again. Strongly recommend.
Posted 1 week ago
Bought for a friends birthday. He loved them and was really happy with the engraving.
Posted 1 week ago
A great service and attention to detail.
Posted 1 week ago
What can I say, apart from that we were overwhelmed by the items we purchased, they were Amazing and Beautiful.
We purchased a Brandy Decanter with 2 glasses, on which was engraved our Company logo and also a Message, it was stunning..
We also purchased a bottle of Courvoisier, which was also engraved with a message.
To me Very Good is not high enough, Excellent would be better, especially if you want something Special.
Posted 1 week ago
I received this beautifully engraved bottle of malt yesterday. It is exactly as I'd asked. Communication was fast, efficient and friendly. Packaging was top quality. I couldn't recommend this more, a great product and excellent online buying experience.
Posted 1 week ago
Always fantastic quality and excellent service. I'd recommend Ballantynes every time.
Posted 1 week ago
The Jack bottle is a great presentation piece and is nicely presented in a satin lined box, ideal gift for any occasion and the quality of the engraving is second to none.

Thank you for the attention to detail and the speedy delivery on this item, I highly recommend Ballantynes and will definitely use them again in the future.
Posted 1 week ago
Fantastic good quality product, well packaged. arrived on time.
Posted 1 week ago
First class service as always many thanks
Posted 1 week ago
Brilliant quality and great service.
Posted 1 week ago
Superbly efficient service - draft engraving within hours of submission and delivery within 5 working. days. Extremely helpful communication to come up with final design. Could not commend highly enough.
Posted 2 weeks ago
Why is there not an Excellent option on this review, I was more than happy with my purchase, and the communication from Ballantyne's (Izzy) was fantastic - Thank you so much.

R D Parry
Posted 2 weeks ago
Excellent product, I am a repeat customer, the prices are higher than others and this is reflected in the choice and quality.
Posted 2 weeks ago
Really happy with the product received and speed of service. Will definitely use again.
Posted 2 weeks ago
Ballantynes of Walkerburn is rated 4.93 based on 814 reviews