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Ballantynes of Walkerburn Reviews

4.9 Rating 2,059 Reviews
99 %
of reviewers recommend Ballantynes of Walkerburn
Company Reviews Product Reviews
829
 Metrics
4.9
Based on 2,059 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Ballantynes of Walkerburn Reviews
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Tommy
Verified Buyer
“The quality is second to none. Love the final design that was used on the product.”
Ballantynes of Walkerburn 5 star review on 11th December 2024
Helpful Report
(Walkerburn) - Posted 1 day ago
Mr Richard Cooper
Verified Buyer
“Excellent service from ordering online to delivery, arrived very quickly with the alterations needed.”
Helpful Report
(Walkerburn) - Posted 1 day ago
Beth
Verified Buyer
“Quick, helpful and a great quality product and service. Would definitely order from here again and highly recommend.”
Helpful Report
(Walkerburn) - Posted 2 days ago
Selena
Verified Buyer
“Excellent customer service and choice of products. Quick turn around and beautiful quality, thank you”
Helpful Report
(Walkerburn) - Posted 2 days ago
ANDY STEVENSON
Verified Buyer
“Service is always top line and very professional. Products are to the highest of standards”
Helpful Report
(Walkerburn) - Posted 3 days ago
Jonny
Verified Buyer
“Absolutely over the moon with the purchase. It was for one of my Cadets aging out and joining the army Great quality and a lot of ex forces at the dining out were very impressed with the craftsmanship”
Ballantynes of Walkerburn 5 star review on 6th December 2024
Helpful Report
(Walkerburn) - Posted 5 days ago
Wendy
Verified Buyer
“Excellent product.Would highly recommend”
Helpful Report
(Walkerburn) - Posted 6 days ago
Keith
Verified Buyer
“Gold standard. Product was designed and created to a very high standard within a very tight time-frame. The end result was better than expected and was greatly received by its new owner. Outstanding work and manner. Thank you Neil and your team.”
Helpful Report
(Walkerburn) - Posted 1 week ago
Eric
Verified Buyer
“Awesome service and product. Delivery was only a short time post order. Many thanks!”
Helpful Report
(Walkerburn) - Posted 1 week ago
Alex
Verified Buyer
“I bought this figure as a gift for good friend both me and the recipient of the gift was absolutely taken a back at the quality and detail of the item it is certainly a fine piece of art. Thank you so much. Alex”
Helpful Report
(Walkerburn) - Posted 1 week ago
Jennifer
Verified Buyer
“Very professional company. I've been ordering engraved bottles of port for several years now and Neil is very professional and always ensures that they are engraved correctly and delivered swiftly each time He's also very helpful if you have any questions. Recently ordered an engraved crystal decanter and glasses set which is excellent quality. Goods always packaged well, never had any issues at all. Highly recommended.”
Helpful Report
(Walkerburn) - Posted 1 week ago
Melita
Verified Buyer
“This is a Christmas present for my husband and he is going to love it,would recommend to anyone.”
Helpful Report
(Walkerburn) - Posted 1 week ago
Martin
Verified Buyer
“I’m very pleased with the products I purchased, high quality glass, beautifully engraved, and a quick turnaround too.”
Helpful Report
(Walkerburn) - Posted 1 week ago
Lal Gurung
Verified Buyer
“Products arrived in the time. Products, what I was expected. Very good.”
Ballantynes of Walkerburn 5 star review on 30th November 2024
Helpful Report
(Walkerburn) - Posted 1 week ago
KEVIN JONES
Verified Buyer
“Excellent service and the quality outstanding Definitely recomend”
Helpful Report
(Walkerburn) - Posted 1 week ago
Shona
Verified Buyer
“I was very late with my order plus it was for the newly formed RAMS. The company way and beyond to get my order to me on time. Highly recommend them.”
Helpful Report
(Walkerburn) - Posted 2 weeks ago
Eunice
Verified Buyer
“Very quick delivery and statuette is perfect! I wouldn't hesitate to order something else in the future”
Helpful Report
(Walkerburn) - Posted 2 weeks ago
Declan
Verified Buyer
“Neill, we are absolutely delighted with the statuette for our retiring colleague. Thank you for taking the time and effort to find the original mould to meet our specifications. Regards, Declan Irish Prison Service”
Helpful Report
(Walkerburn) - Posted 2 weeks ago
Mark
Verified Buyer
“I have been ordering engraved bottles from Ballantynes of Walkerburn for over five years, and I’ve just received my 18th bottle from them. Every single time, they deliver exceptional quality and service, and this latest experience was no different. This time, I ordered an engraved bottle of port, and it’s stunning. The engraving is flawless, as always—some of the best quality I’ve ever seen. Their attention to detail is remarkable, and it’s clear they take great pride in their craftsmanship. One of the reasons I keep coming back is their outstanding communication. They made sure to confirm every detail of the engraving with me before proceeding, ensuring that it was exactly what I wanted. This personalised approach is what sets them apart. To top it off, their delivery service is incredibly efficient. Once I confirmed the engraving details, the bottle was dispatched and arrived the next day, securely packaged and in perfect condition. After 18 orders over five years, I can confidently say that Ballantynes of Walkerburn continues to exceed my expectations. I highly recommend them to anyone looking for high-quality engraving and top-notch customer service. 5/5 stars!”
Helpful Report
(Walkerburn) - Posted 2 weeks ago
John
Verified Buyer
“Outstanding service and the product is 5 star. I will be ordering more.”
Helpful Report
(Walkerburn) - Posted 2 weeks ago
Ballantynes of Walkerburn is rated 4.9 based on 2,059 reviews
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