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Ballantynes of Walkerburn Reviews

4.9 Rating 2,217 Reviews
99 %
of reviewers recommend Ballantynes of Walkerburn
4.9
Based on 2,217 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Ballantynes of Walkerburn Reviews
Ballantynes of Walkerburn 5 star review on 29th June 2025
Andrew
Ballantynes of Walkerburn 5 star review on 31st March 2025
Martin
Ballantynes of Walkerburn 5 star review on 31st March 2025
Martin
Ballantynes of Walkerburn 5 star review on 31st March 2025
Martin
Ballantynes of Walkerburn 5 star review on 31st March 2025
Harry
Ballantynes of Walkerburn 5 star review on 13th March 2025
Mike
Ballantynes of Walkerburn 5 star review on 13th March 2025
Liz
145
Anonymous
Anonymous  // 01/01/2019
Brilliant company to deal with. Order to delivery was quick and fuss-free. Order arrived packed well and free from damage. Would have no hesitation of using/recommending this company again.
Helpful Report
(Walkerburn) - Posted 1 month ago
Ordered for a military leaving gift on 24years service. I was recommended this company by a military colleague and they certainly lived up to their recommendations. The product was ordered on a Sunday and delivered a few days later. The product arrived in pristine condition and the presentation box was beautiful. The recipient was extremely pleased with her gift and was particularly impressed the personal touch of the engraving.
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(Walkerburn) - Posted 1 month ago
Again service was superb, order received well on time and very securely packed so no chance of any damage
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(Walkerburn) - Posted 1 month ago
Order two Champaigne glasses that were engraved. They arrived in 3 days and were amazingly put together and expertly engraved. Very happy with the product. Will use Ballantynes again.
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(Walkerburn) - Posted 1 month ago
Very helpful with all questions I had. The gift itself along with graving was perfect. Delivery was very quick. Would 100% recommend.
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(Walkerburn) - Posted 1 month ago
Excellent customer service, prompt attention and quality products. Would recommend them without hesitation.
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(Walkerburn) - Posted 1 month ago
Excellent quality and value for money, customer service is always incredible. Would not hesitate to recommend the company to others within the service.
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(Walkerburn) - Posted 1 month ago
Fantastic product quality & 5 Star customer Service. Fast delivery at a reasonable price :-)
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(Walkerburn) - Posted 1 month ago
Great customer service and very quick delivery. I would recommend to anyone looking for military gifts.
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(Walkerburn) - Posted 1 month ago
Straightforward order process, really helpful with advice on the engraving and delivered within 48 hours once the design had been chosen. Quality items - would definitely recommend and will be using them again in the future.
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(Walkerburn) - Posted 1 month ago
Very pleased with purchase. I called for support to ensure the format of engravings was collect. No waiting time on the phone. The staff was very helpful and polite. Excellent service and prompt delivery.
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(Walkerburn) - Posted 1 month ago
I have ordered too many engraved bottles to count and the quality and service have been brilliant each time. Can't recommend them highly enough.
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(Walkerburn) - Posted 1 month ago
Fantastic statue looks great. Fits very nicely with my other military statues. Thank you very much
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(Walkerburn) - Posted 1 month ago
Absolutely perfect gift for a man that has anything … apart from this beautifully engraved bottle. Couldn’t be happier and would definitely use again for a special present. Thank you
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(Walkerburn) - Posted 1 month ago
Put an order in with engraving on Monday and had the order by Wednesday, excellent service.
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(Walkerburn) - Posted 1 month ago
Excellent service, received the engraving review to check within 24 hours, the decanter was a real quality product and has made a great farewell gift for a colleague.
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(Walkerburn) - Posted 2 months ago
I have always been impressed by the quality of the product along with quick, efficient service of Ballantynes. So much so I commissioned a piece of Regimental silver, which was outstanding.
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(Walkerburn) - Posted 2 months ago
From ordering to receipt the service provided was first class. The website was easy to understand, order placed and communiction received within 24 hours to clarify and check order details. Once order confirmed, advised of despatch and order received leass than five days since placing. Overall sup[erb service and qaulity of product.
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(Walkerburn) - Posted 2 months ago
Flawless service.
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(Walkerburn) - Posted 2 months ago
I order frequently from this company the engraved glass bottles of port. They are always very helpful if you have any enquiries and orders are always dispatched promptly.
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(Walkerburn) - Posted 2 months ago
Ballantynes of Walkerburn is rated 4.9 based on 2,217 reviews