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Ballantynes of Walkerburn Reviews

4.9 Rating 2,262 Reviews
99 %
of reviewers recommend Ballantynes of Walkerburn
4.9
Based on 2,262 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Ballantynes of Walkerburn Reviews
Anonymous
Anonymous  // 01/01/2019
Incredible item at a great cost, super speedy delivery, my dad will be over them moon at Christmas. Thank you 🥰
Helpful Report
(Walkerburn) - Posted 3 weeks ago
Absolutely cracking service from start to finish. I placed two orders, both dealt with really quickly by Izzy. I ordered Macallan, Tanqueray, two bottles of port and three pieces of engraved glassware (a long glass, pint tankard and a jug). Neil came back to me very quickly with my proposed engraving designs, and the completed order followed really quickly - round about a week (or less) from initial enquiry to delivery. Every piece looks stunning and I know that my Club will be back with more orders in the future. Excellent products, outstanding service and rapid and safe delivery. Top drawer. Very many thanks!
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(Walkerburn) - Posted 4 weeks ago
What a great figure. Richly detailed. This is exactly how it should look.
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(Walkerburn) - Posted 4 weeks ago
I recently bought two sets of two engraved whisky panel style tumblers as retirement / leaving gifts for colleagues. We presented them last night and both were over the moon with them. The tumblers are a beautiful, meaningful gift that they both really appreciated. Ordering is so easy with helpful and responsive communication. An absolute pleasure to deal with and I will be back for future orders at some point!
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(Walkerburn) - Posted 4 weeks ago
Only dealt with them once but couldn’t be happier. Great product, swift delivery.
Ballantynes of Walkerburn 5 star review on 22nd August 2025
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(Walkerburn) - Posted 1 month ago
Amazing, very happy with the product
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(Walkerburn) - Posted 1 month ago
Fantastic customer surveys (Izzy) and final product was of a high standard. Highly recomend.
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(Walkerburn) - Posted 1 month ago
Engraving look as good as I hoped, recipient as gift was blown away
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(Walkerburn) - Posted 1 month ago
Excellent service regarding purchase of an item I needed as a replacement for one I had lost.
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(Walkerburn) - Posted 1 month ago
Great customer service. Very efficient and helpful. Expedited my delivery so I could get it in time for an event. Thankyou!
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(Walkerburn) - Posted 1 month ago
Great service, quality statue and delivered extremely fast. Thanks
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(Walkerburn) - Posted 1 month ago
We found a figurine by BoW in a gift shop. Not wanting to carry such a large box in our baggage, we logged onto the website to find the figurine there. Instead of the figurine we came looking for, we found the hand-painted Scottish piper! The piper is exquisite in every detail! He now sits prominently on our mantle as a reminder of our 17 days in Scotland. We could not be more pleased with the quality and detain from the fine folks at Ballantynes! Beautiful piece shipped very quickly!
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(Walkerburn) - Posted 1 month ago
This is my second order that I have done with Ballantynes. The communication with the company is first class, they are very responsive to emails keeping you up to date throughout the process. The company delivers an excellent product. I had a deadline to have the order delivered by and they met it with plenty of time to spare. I would deffinately reccommend buying from them if they have a product that suits your needs.
Ballantynes of Walkerburn 5 star review on 3rd August 2025
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(Walkerburn) - Posted 1 month ago
Very happy with my purchase. A gift for my son.
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(Walkerburn) - Posted 1 month ago
Great communication and really fast delivery
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(Walkerburn) - Posted 1 month ago
Great service, engraving is top level and the presentation great! Will shop here again
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(Walkerburn) - Posted 1 month ago
Super helpful, and speedy delivery!!
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(Walkerburn) - Posted 1 month ago
I recently ordered an engraved bottle of Bushmills 10 Year Single Malt from Ballantynes, and I couldn’t be more impressed! The engraving was beautifully done, elegant, precise, exactly as I had ordered and made the bottle truly special. I have ordered numerous times previously and the professionalism of service I receive is always gold standard! The service from start to finish was superb,friendly and professional. To top it off, delivery was incredibly fast and everything arrived extremelly securely packaged. Ballantynes have absolutely nailed the art of great engraving and great customer care. Highly recommended and I’ll definitely be ordering again!
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(Walkerburn) - Posted 1 month ago
Superb service all round. Super fast responses to emails and I also received my order very quickly and it was perfect. I highly recommend and have done to others already. Thank you 🙏
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(Walkerburn) - Posted 2 months ago
The sculpture was amazing, the detail was out of this world. the delivery was just as perfect, it was well packaged and so well protected and if that was not enough it arrived before the stated time. Secondly our Grandson was over the moon with the sculpture especially as it was a complete surprise to him because we had not informed him about it. I would just like to say a BIG THANK YOU from all of the HALL family and you should be extremely proud of your company. My very best regards. Gordon Hall (Mr)
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(Walkerburn) - Posted 2 months ago
Ballantynes of Walkerburn is rated 4.9 based on 2,262 reviews