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Ballantynes of Walkerburn Reviews

4.9 Rating 2,262 Reviews

99 %

of reviewers recommend Ballantynes of Walkerburn

Company Reviews

Product Reviews

4.9

Based on 2,262 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Ballantynes of Walkerburn 5 star review on 7th September 2025

Ballantynes of Walkerburn 5 star review on 22nd August 2025

Ballantynes of Walkerburn 5 star review on 29th June 2025

Ballantynes of Walkerburn 5 star review on 31st March 2025

Ballantynes of Walkerburn 5 star review on 31st March 2025

Ballantynes of Walkerburn 5 star review on 31st March 2025

Ballantynes of Walkerburn 5 star review on 31st March 2025

147

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Incredible item at a great cost, super speedy delivery, my dad will be over them moon at Christmas. Thank you 🥰”

Helpful Report

(Walkerburn) - Posted 3 weeks ago

“Absolutely cracking service from start to finish. I placed two orders, both dealt with really quickly by Izzy. I ordered Macallan, Tanqueray, two bottles of port and three pieces of engraved glassware (a long glass, pint tankard and a jug). Neil came back to me very quickly with my proposed engraving designs, and the completed order followed really quickly - round about a week (or less) from initial enquiry to delivery. Every piece looks stunning and I know that my Club will be back with more orders in the future. Excellent products, outstanding service and rapid and safe delivery. Top drawer. Very many thanks!”

Helpful Report

(Walkerburn) - Posted 4 weeks ago

“What a great figure. Richly detailed. This is exactly how it should look.”

Helpful Report

(Walkerburn) - Posted 4 weeks ago

“I recently bought two sets of two engraved whisky panel style tumblers as retirement / leaving gifts for colleagues. We presented them last night and both were over the moon with them. The tumblers are a beautiful, meaningful gift that they both really appreciated. Ordering is so easy with helpful and responsive communication. An absolute pleasure to deal with and I will be back for future orders at some point!”

Helpful Report

(Walkerburn) - Posted 4 weeks ago

“Only dealt with them once but couldn’t be happier. Great product, swift delivery.”

Ballantynes of Walkerburn 5 star review on 22nd August 2025

Helpful Report

(Walkerburn) - Posted 1 month ago

“Amazing, very happy with the product”

Helpful Report

(Walkerburn) - Posted 1 month ago

“Fantastic customer surveys (Izzy) and final product was of a high standard. Highly recomend.”

Helpful Report

(Walkerburn) - Posted 1 month ago

“Engraving look as good as I hoped, recipient as gift was blown away”

Helpful Report

(Walkerburn) - Posted 1 month ago

“Excellent service regarding purchase of an item I needed as a replacement for one I had lost.”

Helpful Report

(Walkerburn) - Posted 1 month ago

“Great customer service. Very efficient and helpful. Expedited my delivery so I could get it in time for an event. Thankyou!”

Helpful Report

(Walkerburn) - Posted 1 month ago

“Great service, quality statue and delivered extremely fast. Thanks”

Helpful Report

(Walkerburn) - Posted 1 month ago

“We found a figurine by BoW in a gift shop. Not wanting to carry such a large box in our baggage, we logged onto the website to find the figurine there. Instead of the figurine we came looking for, we found the hand-painted Scottish piper! The piper is exquisite in every detail! He now sits prominently on our mantle as a reminder of our 17 days in Scotland. We could not be more pleased with the quality and detain from the fine folks at Ballantynes! Beautiful piece shipped very quickly!”

Helpful Report

(Walkerburn) - Posted 1 month ago

“This is my second order that I have done with Ballantynes. The communication with the company is first class, they are very responsive to emails keeping you up to date throughout the process. The company delivers an excellent product. I had a deadline to have the order delivered by and they met it with plenty of time to spare. I would deffinately reccommend buying from them if they have a product that suits your needs.”

Ballantynes of Walkerburn 5 star review on 3rd August 2025

Helpful Report

(Walkerburn) - Posted 1 month ago

“Very happy with my purchase. A gift for my son.”

Helpful Report

(Walkerburn) - Posted 1 month ago

“Great communication and really fast delivery”

Helpful Report

(Walkerburn) - Posted 1 month ago

“Great service, engraving is top level and the presentation great! Will shop here again”

Helpful Report

(Walkerburn) - Posted 1 month ago

“Super helpful, and speedy delivery!!”

Helpful Report

(Walkerburn) - Posted 1 month ago

“I recently ordered an engraved bottle of Bushmills 10 Year Single Malt from Ballantynes, and I couldn’t be more impressed! The engraving was beautifully done, elegant, precise, exactly as I had ordered and made the bottle truly special. I have ordered numerous times previously and the professionalism of service I receive is always gold standard! The service from start to finish was superb,friendly and professional. To top it off, delivery was incredibly fast and everything arrived extremelly securely packaged. Ballantynes have absolutely nailed the art of great engraving and great customer care. Highly recommended and I’ll definitely be ordering again!”

Helpful Report

(Walkerburn) - Posted 1 month ago

“Superb service all round. Super fast responses to emails and I also received my order very quickly and it was perfect. I highly recommend and have done to others already. Thank you 🙏”

Helpful Report

(Walkerburn) - Posted 2 months ago

“The sculpture was amazing, the detail was out of this world. the delivery was just as perfect, it was well packaged and so well protected and if that was not enough it arrived before the stated time. Secondly our Grandson was over the moon with the sculpture especially as it was a complete surprise to him because we had not informed him about it. I would just like to say a BIG THANK YOU from all of the HALL family and you should be extremely proud of your company. My very best regards. Gordon Hall (Mr)”

Helpful Report

(Walkerburn) - Posted 2 months ago

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Ballantynes of Walkerburn is rated 4.9 based on 2,262 reviews