Ballantynes of Walkerburn Reviews

Name: Ballantynes of Walkerburn
Address: Jubilee Mill Jubilee Road Walkerburn , ,, Peebleshire
Rating: 4.95

5.0 Rating 2,341 Reviews

99 %

of reviewers recommend Ballantynes of Walkerburn

5.0

Based on 2,341 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Ballantynes of Walkerburn 5 star review on 5th January 2026

150

Anonymous

Anonymous // 01/01/2019

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“So far I’ve had 2 bottles of port, each engraved with a different design from Ballantynes. The service has been impeccable. Communication has been excellent to ensure everything was OK with the design from me placing the order to delivery. Will definitely be buying from them again and would recommend them to everyone.”

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(Walkerburn) - Posted 1 month ago

“Great service and product dispatched quickly and well packaged. The product is of good quality and I'm very happy with the product”

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(Walkerburn) - Posted 1 month ago

“Thank you Neil and the team, really happy with the product and the engraving. Also, thank you for such a quick delivery.”

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(Walkerburn) - Posted 1 month ago

“This was a long service gift for an employee with 40 years service, they were over the moon”

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(Walkerburn) - Posted 1 month ago

“Absolutely value for money”

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(Walkerburn) - Posted 1 month ago

“The order process is so quick and easy and the gift was perfect on arrival. The gift quality is unbeatable.”

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(Walkerburn) - Posted 1 month ago

“Superb products backed by first-rate service, as always!”

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(Walkerburn) - Posted 1 month ago

“Presentaion gift on leaving the Armed Services, very easy to submit the required design and details for the personalsed engraving. The unusual bottle shape from the Historical collection attracted attention. Arrived well packed and promptly. Excellent service and would recomend.”

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(Walkerburn) - Posted 1 month ago

“well, I have yet to present the RM figurine (boots mit beret usw) to my nephew but if he ( recently passed off the RM Lympstone Square) likes it half as much as I do , then all will be very well indeed. I particularly like the way and manner in which the engraving has been done> so often, one submits a piece for engraving and they really manage to screw it up ( as an example > I received, when I finished commanding a Battalion this > ' To Lt Col P.H. Midlemiss, Comanding Officer etc' (initial wrong, surname mispelt and Commanding lacking a second 'm' > attention to detail at all times. My next (Ballantyne) purchase will be for some General in Ghana in 2027 > merely a Wng O to Neil and son, James. Allora, thanks a ton,. Paul (MIDDLEMISS)”

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(Walkerburn) - Posted 1 month ago

“Absolutely stunning, beautifully made and beyond expectations. Thank you, it was a gift to the local CCF to honour our son fallen in Afghanistan 2007.”

Ballantynes of Walkerburn 5 star review on 24th November 2025

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(Walkerburn) - Posted 1 month ago

“Ordered a cut glass set, with logo, for a retirement gift. Fast and personal service from Neil and the set was delivered fast, well packaged and absolutely perfect. I will be using again for personal and business gifts! Many thanks.”

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(Walkerburn) - Posted 1 month ago

“Superb customer service: I quite urgently required two bespoke engraved items, and I called ahead to check that Ballantynes would be able to supply them in a swift fashion. The phone conversation was friendly and no-nonsense, as was a follow-up email. From phone call to receiving delivery was less than 48hrs. Items arrived with lovely crisp engraving, and were very well-packaged. I'm looking forward to dealing with them again in the near future.”

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(Walkerburn) - Posted 1 month ago

“I’ve been using this service for around 15 years. They are my go to people for gifts, presentation and one of a kind items. The work is first class.”

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(Walkerburn) - Posted 1 month ago

“Product delivered as expected all good!!!”

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(Walkerburn) - Posted 1 month ago

“Fantastic standard bearer statue, made a great presentation, great service and communication”

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(Walkerburn) - Posted 1 month ago

“Purchased a CCF Tactical Boots & Beret award with engraving. Asked for the text to be checked and they kindly advised on the correct wording for this. Superb and can't recommend highly enough.”

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(Walkerburn) - Posted 1 month ago

“Brilliant service no issues with order 👌”

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(Walkerburn) - Posted 1 month ago

“Great product again, and delivered in less than a week, can't believe how quick it was for personalised items”

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(Walkerburn) - Posted 1 month ago

“The quality of BoWs products are far in excess of any other comparable products. Very happy with my purchase, firmly recommended.”

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(Walkerburn) - Posted 1 month ago

“This is the second time we have used Ballantynes, after a very positive experience the first time. The turnaround by Ballantynes is amazing. Within 5 days of ordering, our items were engraved to our wishes and sent out. They arrived well packaged to prevent any issues in transit and we couldn't be happier. The engraving is excellent and they come in beautiful presentation boxes. I highly recommend Ballantynes if you want something that is given expert care and attention to detail.”

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(Walkerburn) - Posted 1 month ago

Ballantynes of Walkerburn is rated 5.0 based on 2,341 reviews