Ballantynes of Walkerburn Reviews

Name: Ballantynes of Walkerburn
Address: Jubilee Mill Jubilee Road Walkerburn , ,, Peebleshire
Rating: 4.94

4.9 Rating 2,223 Reviews

99 %

of reviewers recommend Ballantynes of Walkerburn

4.9

Based on 2,223 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Ballantynes of Walkerburn 5 star review on 29th June 2025

Andrew

Ballantynes of Walkerburn 5 star review on 31st March 2025

Martin

Harry

Ballantynes of Walkerburn 5 star review on 13th March 2025

Mike

Liz

145

Anonymous

Anonymous // 01/01/2019

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“Superb service. Very quick and in packaged exceptionally safely.”

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Posted 1 year ago

“I would like to thank you for a remarkable looking statue. I was so pleased it arrived so quickly too as I was able to give this to my husband for Christmas.”

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Posted 1 year ago

“Was cautious of what my purchase would actually look.like. but when it came I was actually amazed. Its far better than any picture on the website, fantastic quality and workmanship. Highly recommended”

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Posted 1 year ago

“This is the second purchase I have made from Balantynes. The range of products is very good,the service is first class and the turnaround is second to none. Very happy to recommend.”

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Posted 1 year ago

“Great stuff”

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Posted 1 year ago

“What a fantastic product capturing many good memories of my time in that environment during military service. Well done. Worth every penny”

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Posted 1 year ago

“Great customer service and prompt distribution, looking forward to giving this unique gift!”

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Posted 1 year ago

“Very pleased with the purchase. The item will sit in a place of honour.”

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Posted 1 year ago

“Ordering could not have been easier. Ordered on Saturday and had it delivered the next Wednesday. Also, was able to track the package from start to finish. Was really happy with the quality of the engraving and the service too, thanks!”

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Posted 1 year ago

“Ordered the Black Watch Tam O'Shanter for a present for my husband. I was very pleased with it, value for money and arrived promptly. I would recommend Ballantynes.”

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Posted 1 year ago

“Ordered on the Sunday. Confirmation email received with a picture ensuring correctness. My pal received the Rum on Tuesday. Brilliant service. Outstanding printing on the bottle”

Ballantynes of Walkerburn 5 star review on 18th December 2023

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Posted 1 year ago

Thank you for your kind words, we're pleased your friend enjoys his bottle and your design came out so well! We'd be delighted if you find us on Facebook: Ballantynes of Walkerburn or Instagram: @specialbottleservice @ballantynes_of_walkerburn

Posted 1 year ago

“Excellent customer service, very quick delivery and husband absolutely loved the engraving we got on the bottle for his birthday! Would definitely recommend.”

Ballantynes of Walkerburn 5 star review on 17th December 2023

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Posted 1 year ago

Thank you so much Natalie for your 5 star rating of Ballantynes of Walkerburn. We are very pleased that your husband was delighted with his present! We'd be delighted if you find us on Facebook: Ballantynes of Walkerburn or Instagram: @specialbottleservice

Posted 1 year ago

“Excellent communication throughout the ordering process. Receiving a draft of the engraving was first class. Order dispatched and delivered in excellent time, standard of the product was also excellent. A very happy customer, thank you.”

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Posted 1 year ago

Thank you for your review Peter. We're happy you're happy! Merry Christmas! We'd be delighted if you find us on Facebook: Ballantynes of Walkerburn or Instagram: @special_bottle_service @ballantynes_of_walkerburn

Posted 1 year ago

“Fantastic to deal with. Item arrived perfectly packaged and very quick. I am incredibly happy with the quality of the figure and could not recommend Ballantynes highly enough.”

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Posted 1 year ago

Thank you Iain! We are pleased everything was to your satisfaction. We'd be delighted if you find us on Facebook: Ballantynes of Walkerburn or Instagram: @special_bottle_service @ballantynes_of_walkerburn

Posted 1 year ago

“Great product and great service.”

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Posted 1 year ago

Thank you so much for your 5 star rating of Ballantynes of Walkerburn, Peter! We are so happy to hear that you enjoyed your experience.

Posted 1 year ago

“Have ordered numerous engraved bottles from here now. Without fail, it has always been great personal service, fantastic product and speedy delivery. I would never buy this product anywhere else.”

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Posted 1 year ago

Thank you Luis for your five star rating of Ballantynes of Walkerburn! I'm thrilled that you have had such a great experience. We're delighted that you have ordered repeatedly from us and grateful that you'd recommend us. Please take the time to find us on Facebook and Instagram and tag us in any photos of the bottles.

Posted 1 year ago

“From start to finish the whole process of ordering a personalised gift was quick and easy... i will be using this company again...”

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Posted 1 year ago

Thank you, Joanne, for your fantastic 5 star rating of Ballantynes of Walkerburn! We're glad to hear that from start to finish the whole process of ordering a personalised gift was quick and easy. We look forward to serving you again! Please follow us on Facebook and Instagram, and we'd love it if you could tag us in any relevant photos. @ballantynes_of_walkerburn @special_bottle_service

Posted 1 year ago

“Great service great product very much appreciated by receiving staff officer”

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Posted 1 year ago

Thank you so much for your 5 star rating of Ballantynes of Walkerburn! We're so happy to hear that you've enjoyed our great service and the staff officer was pleased. Please follow us on Facebook and Instagram, and we'd love it if you could tag us in any relevant photos. @ballantynes_of_walkerburn

Posted 1 year ago

“Really impressed! Great quality. Super fast delivery and great communication. Always worry when ordering engraved items online but couldn’t have been more pleased. Sorry no image - all wrapped up for Christmas.”

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Posted 1 year ago

Thank you so much, David, for your 5 star rating of Ballantynes of Walkerburn; we really appreciate your feedback! We are so glad to hear that you were impressed with the quality! We love providing an stress-free experience when ordering engraved items online - thank you for trusting us and we hope you have a wonderful Christmas. Please follow us on Facebook and Instagram, and we'd love it if you could tag us in any relevant photos. @ballantynes_of_walkerburn @special_bottle_service

Posted 1 year ago

“Fantastic quality personalisation and was here very quickly.”

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Posted 1 year ago

Thank you! We'd be delighted if you find us on Facebook: Ballantynes of Walkerburn or Instagram: @special_bottle_service @ballantynes_of_walkerburn

Posted 1 year ago

Ballantynes of Walkerburn is rated 4.9 based on 2,223 reviews