Ballantynes of Walkerburn Reviews

Name: Ballantynes of Walkerburn
Address: Jubilee Mill Jubilee Road Walkerburn , ,, Peebleshire
Rating: 4.94

4.9 Rating 2,304 Reviews

99 %

of reviewers recommend Ballantynes of Walkerburn

4.9

Based on 2,304 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Ballantynes of Walkerburn 5 star review on 17th November 2025

148

Anonymous

Anonymous // 01/01/2019

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“The item you sent was top draw and exactly what I required Your business email has been sent to my friends Regards Darren”

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Posted 1 year ago

“Very pleased with the product and great customer service.”

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Posted 1 year ago

“Really pleased with my purchase and speedy delivery”

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Posted 1 year ago

“Great quality and packaged with care”

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Posted 1 year ago

“Ordered an RNLI statue for one of our crew as a leaving gift with some thanks from the station engraved on the base.Great quality, it arrived quickly and in good packaging. Very happy with the service and how quickly it arrived.”

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Posted 1 year ago

“Yet another high quality product received. Never had a bad experience with using this company whose products and work are top notch. Definitely recommended for personalised glassware perfect for retirement or leaving gifts.”

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Posted 1 year ago

“Exceptional retirement gift”

Ballantynes of Walkerburn 5 star review on 5th April 2024

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Posted 1 year ago

“The service was swift. The engraving was terrific Everything I wanted and more. Would highly recommend to anyone wanting something special as a present.”

Ballantynes of Walkerburn 5 star review on 4th April 2024

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Posted 1 year ago

“Thank you to all at Ballantynes of Walkerburn, the engraving on the Birthday bottle of Scotch looked great. It arrived in perfect condition and time for my brother's special day. This is a really nice gift idea and exactly as promised.”

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Posted 1 year ago

“From my initial contact with them to the delivery of the decanter, I received an excellent service throughout. The quality of the decanter and the engraving is everything I wanted it to be. Thank you so much.”

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Posted 1 year ago

“Absolutely delighted at the quality and uniqueness of product, our daughter was leaving the army after 25 years and this made a lovely gift”

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Posted 1 year ago

“Absolutely over the moon with what you have delivered, stunning so happy and thank you.”

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Posted 1 year ago

“As always Ballantynes have delivered great service. I had an issue due to a mistake make from my end and they resolved it instantly for me with no charge. Fantastic service.”

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Posted 1 year ago

“My son loved the Drill Boots & Beret bronze that we got him for his Graduation. Excellent qualityand a very speedy service. Thank you.”

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Posted 1 year ago

“Ordered three items pm Friday,arrived lunchtime Wednesday. Very happy 😊”

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Posted 1 year ago

“As someone new to the company I was a little late ordering, Friday to present the following Thursday but the bottle arrived with days to spare. Brilliant service.”

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Posted 1 year ago

“Having an old friend approaching a major birthday seems an ideal opportunity to remind them they are older than yourself (albeit only a little). Adding a quality tipple to ease the pain also seemed a nice touch. Ballantynes provided the obvious solution with an engraved bottle of champagne. The process of ordering the required brand and adding the words was simple. A draft of the proposed engraving (sand blasting?) arrived via email within minutes. A quick exchange to agree delivery (very responsive, very flexible) and the deal was done. Delivery happened as planned and the recipient was delighted (mostly). All in all I could not wish for an easier way to both tease and mollify my close friends.”

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Posted 1 year ago

“Very pleased with product”

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Posted 1 year ago

“I am very happy with my purchase. The detail of the statue is fantastic and of the best quality. Highly recommended”

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Posted 1 year ago

“Received in mint condition quicker than expected”

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Posted 1 year ago

Ballantynes of Walkerburn is rated 4.9 based on 2,304 reviews