Ballantynes of Walkerburn Reviews

Name: Ballantynes of Walkerburn
Address: Jubilee Mill Jubilee Road Walkerburn , ,, Peebleshire
Rating: 4.94

4.9 Rating 2,223 Reviews

99 %

of reviewers recommend Ballantynes of Walkerburn

4.9

Based on 2,223 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Ballantynes of Walkerburn 5 star review on 29th June 2025

Andrew

Ballantynes of Walkerburn 5 star review on 31st March 2025

Martin

Harry

Ballantynes of Walkerburn 5 star review on 13th March 2025

Mike

Liz

145

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I recently ordered the Household Cavalry Charge of Waterloo 1815 trophy for our school, and I must say, I couldn't be more pleased with the purchase. Not only did it arrive promptly the next day, but it was also engraved flawlessly, adding a touch of elegance to the piece. The customer service experience was exceptional as well. The team was responsive, helpful, and ensured that every detail was taken care of to perfection. Overall, I am thoroughly impressed with the quality of the trophy and the outstanding service provided. I couldn't recommend this product and company enough.”

Helpful Report

Posted 1 year ago

“Excellent service from start to finish. Prompt delivery with the item ordered of high quality.”

Helpful Report

Posted 1 year ago

“I am delighted with my sculpture and will definitely be using Ballantynes of Walkerburn again.”

Helpful Report

Posted 1 year ago

“i needed to arrange a leaving gift for a work colleague at short notice and was massively impressed by the service from Ballantynes of walkerburn. Not only was the order produced and delivered quickly, it was also of excellent quality and much appreciated by the recipient. Of particular note, the customer service and communication recveived was top class. i cannot recommende them enough.”

Helpful Report

Posted 1 year ago

“It was verry professional and good, Nice painted en fast in NLD. Bewere of the local VAT you have to pay at the border… Thank For the item!”

Ballantynes of Walkerburn 5 star review on 18th January 2024

Helpful Report

Posted 1 year ago

“Excellent service. Ordered during Xmas holiday. Delivery earlier than expected. Could not be happier with the product.”

Helpful Report

Posted 1 year ago

“This is present for my other half, he is absolutely thrilled with it. The service and quality second to none. We received a brilliant service. Thank you”

Helpful Report

Posted 1 year ago

“Used this company a few times for special gifts, never disappointed. Great service, from design through to production and kept updated on order progress throughout. Highly recommend.”

Helpful Report

Posted 1 year ago

“An excellent retirement gift.”

Helpful Report

Posted 1 year ago

“Superb piece and such helpful people. Could not be happier with the result and proud to present it to a member of our Corps. A personal conversation ensured we received exactly what we needed. Ballantynes have been wonderful, thank you.”

Helpful Report

Posted 1 year ago

“I ordered the chief petty officer boots & beret and had it engraved. The quality is fabulous. My husband was very happy with it and it’s a beautiful keep sake… would definitely recommend came quickly & efficiently. So many thanks!”

Helpful Report

Posted 1 year ago

“Second item i have purchased from the company and words cant express how pleased i am with both purchases. Fantastic items and a great service both arrived safely and well packed. Thank you”

Helpful Report

Posted 1 year ago

“Order arrived prompt, well packaged, Neil was great at helping with queries & resolving our request. This is our third figurine exceptional service”

Helpful Report

Posted 1 year ago

“I have used the bottle service many times and it has always been excellent. Purchased a pair of cut glasses this time around and they were perfect. The recipient was very impressed as they make such a great personalised leaving gift.”

Helpful Report

Posted 1 year ago

“Very good”

Helpful Report

Posted 1 year ago

“Ordered the Florence Nightingale figurine for a retiring nursing colleague and requested it be sent to my address overseas. Got here 2 days ahead of time perfectly wrapped and protected. The workmanship was incredible and I would absolutely recommend this company 100%. Thank you so much!!!”

Helpful Report

Posted 1 year ago

“Great product , great service , Craftsmanship is fantastic , when I made a mistake on my order , Changed quickly and easily! Thanks to all the Team,”

Helpful Report

Posted 1 year ago

“Excellent quality and very fast delivery”

Helpful Report

Posted 1 year ago

“So easy to order from and the quality of their stock is second to none.”

Helpful Report

Posted 1 year ago

“One word excellent”

Helpful Report

Posted 1 year ago

Ballantynes of Walkerburn is rated 4.9 based on 2,223 reviews