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Ballantynes of Walkerburn Reviews

5.0 Rating 2,430 Reviews

99 %

of reviewers recommend Ballantynes of Walkerburn

Company Reviews

Product Reviews

5.0

Based on 2,430 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Ballantynes of Walkerburn 5 star review on 5th December 2025

Ballantynes of Walkerburn 5 star review on 7th September 2025

Ballantynes of Walkerburn 5 star review on 22nd August 2025

Ballantynes of Walkerburn 5 star review on 29th June 2025

Ballantynes of Walkerburn 5 star review on 31st March 2025

Ballantynes of Walkerburn 5 star review on 31st March 2025

Ballantynes of Walkerburn 5 star review on 31st March 2025

148

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The 2 decanters I ordered were engraved exactly as I wanted, and were delivered in perfect condition within about 2 days. Exceptional service.”

Helpful Report

(Walkerburn) - Posted 1 year ago

“Superb and fast service, received the item as i expected on well packed box. The staff who dealt my order was very polite and helpful.”

Helpful Report

(Walkerburn) - Posted 1 year ago

“Thu is was a 50th birthday gift. Recipient delighted with the contents and the personalisation, thanks.”

Helpful Report

(Walkerburn) - Posted 1 year ago

“Fantastic service, start to finish. Really impressed with the design and the personalised engraving. I will happily use them again, and reccomend to others”

Helpful Report

(Walkerburn) - Posted 1 year ago

“Ordered this item for my son. Communication from the company was excellent and they emailed to say that they had received my order and confirmed that the wording on the engraving was correct. The item was dispatched quickly and was received in great condition. My son was delighted with his gift and I would not hesitate to recommend Ballantynes of Walkerburn.”

Helpful Report

(Walkerburn) - Posted 1 year ago

“Received presentation piece quickly and all in correct order with engraving. Quality product and service. Would recommend .”

Helpful Report

(Walkerburn) - Posted 1 year ago

“Excellent product at a reasonable price. Great customer service and fast delivery.”

Helpful Report

(Walkerburn) - Posted 1 year ago

“Statue ordered was beautiful in real life and the perfect gift thank you Drone on statue was slightly bent on arrivalk but was fixable and touch up paint was sent on”

Helpful Report

(Walkerburn) - Posted 1 year ago

“We have used Ballantynes three times for now and their customer service and workmanship cannot be faulted. Great communication to keep us right during the design process for whisky bottle engraving and an amazing end-product. Many thanks again to Neil and the team - really appreciated.”

Helpful Report

(Walkerburn) - Posted 1 year ago

“The figurine with its detail is absolutely brilliant. Before I purchased it, I spoke with someone on the phone asking a few questions. That person (male)was Very helpful and polite.”

Helpful Report

(Walkerburn) - Posted 1 year ago

“Contacted Ballentynes and explained our situation. Izzy was brilliant she answered all questions explained the process and MADE it happen. Great product and great service - thankyou”

Helpful Report

(Walkerburn) - Posted 1 year ago

“I am so impressed - I received my order quicker than I expected. Absolutely outstanding!! My mother was impressed by the quality and wants to make a purchase herself. I recommend this website to anyone interested. Excellent work/ service.”

Helpful Report

(Walkerburn) - Posted 1 year ago

“The flutes were purchased for my daughters wedding in November so that they may raise a glass on every anniverary of the big day. The quality and engraving is perfect, and the presentation box is beautiful. Thank you”

Helpful Report

(Walkerburn) - Posted 1 year ago

“Would highly recommend, excellent customer service, responded to queries on the same day and had design proofs sent within 24 hrs. Excellent final product”

Helpful Report

(Walkerburn) - Posted 1 year ago

“We saw the item of crystal we were looking for on their website. It was good to know the cost included the engraving, which also included a logo. I emailed them to verify the logo we wanted could be used and received an instant reply. The following day, we received a proof of the engraving we had requested, sent the confirmation back and we received the item in less than a week. Packaging was excellent and the gift box superb. The item is much better than expected and we would heartily recommend Ballantynes.”

Helpful Report

(Walkerburn) - Posted 1 year ago

“Very happy with the statue which came very well packaged.”

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(Walkerburn) - Posted 1 year ago

“I've received a bottle of port which was engraved with my logo on it it was outstanding and I will be ordering more.”

Helpful Report

(Walkerburn) - Posted 1 year ago

“As a group, we had left our birthday gift buying until the last minute. We were thrilled with the customisation options. The communicationwith Neil was excellent. The gift was delivered exactly on time in a beautiful presentation box and our friend was really touched. We are so grateful. I will definitely be buying more gifts from Ballantynes.”

Helpful Report

(Walkerburn) - Posted 1 year ago

“Recieved my figurine in good time and very well packaged. Given as a gift and the person was very impressed with the detail. Very pleased with my purchase.”

Helpful Report

(Walkerburn) - Posted 1 year ago

“My experience of Ballantynes of Walkerburn was great. Very quick and excellent customer service. The item arrived very well packaged and is of excellent quality. Thank you.”

Helpful Report

(Walkerburn) - Posted 1 year ago

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Ballantynes of Walkerburn is rated 5.0 based on 2,430 reviews