Ballantynes of Walkerburn Reviews

Name: Ballantynes of Walkerburn
Address: Jubilee Mill Jubilee Road Walkerburn , ,, Peebleshire
Rating: 4.94

4.9 Rating 2,223 Reviews

99 %

of reviewers recommend Ballantynes of Walkerburn

4.9

Based on 2,223 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Ballantynes of Walkerburn 5 star review on 29th June 2025

Andrew

Ballantynes of Walkerburn 5 star review on 31st March 2025

Martin

Harry

Ballantynes of Walkerburn 5 star review on 13th March 2025

Mike

Liz

145

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was over the moon with the product and the communication from the company was excellent. The recipient was also blown away with the quality of the gift. I would highly recommend this company. 5 stars 🌟🌟🌟🌟🌟”

Helpful Report

Posted 1 year ago

Thank you Jason for your kind words! We are delighted to hear that you were so pleased with both the quality of the product and the communication you received from our company. We appreciate you recommending us to others, and are so grateful for your 5 star review! Please follow us on Facebook and Instagram, and we'd love it if you could tag us in any relevant photos. @ballantynes_of_walkerburn

Posted 1 year ago

“Delighted with the Royal Signals "Jimmy" thanks. I served with the Royal Signals for a number of years.”

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Posted 1 year ago

We pleased you are delighted, your "Jimmy" will hopefully serve as a reminder of many happy years in the Royal Signals. We'd be delighted if you find us on Facebook: Ballantynes of Walkerburn or Instagram: @special_bottle_service @ballantynes_of_walkerburn

Posted 1 year ago

“Very fast replying and very happy with product”

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Posted 1 year ago

Thank you! We'd be delighted if you find us on Facebook: Ballantynes of Walkerburn or Instagram: @special_bottle_service @ballantynes_of_walkerburn

Posted 1 year ago

“Arrived so quickly and so beautiful. Both items are masterpieces. Very elegant. The packaging was outstanding in order to keep the expensive items safe. Extremely well done and I will definitely be bringing my business back to you!”

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Posted 1 year ago

Thank you for your kind words, we delighted you are happy with our service and your pieces. We'd be delighted if you find us on Facebook: Ballantynes of Walkerburn or Instagram: @special_bottle_service @ballantynes_of_walkerburn

Posted 1 year ago

“An outstanding service in the style of the customer comes first, a very good experience with no automation and pepole who speak English. Overall a smooth transaction from order to delivery I highly recommend Ballantynes and will definitely use there services again. Thank you for a job very well done.”

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Posted 1 year ago

Thank you, we are delighted you had such positive experience. We'd be delighted if you find us on Facebook: Ballantynes of Walkerburn or Instagram: @special_bottle_service @ballantynes_of_walkerburn

Posted 1 year ago

“Fantastic product, excellent detail and delivered promptly”

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Posted 1 year ago

Thank you!

Posted 1 year ago

“The statue is beautiful. The delivery is fast. Very good work. I recommend this company.”

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Posted 1 year ago

Thank you for your review and recommendation. We'd be delighted if you find us on Facebook: Ballantynes of Walkerburn or Instagram: @special_bottle_service @ballantynes_of_walkerburn

Posted 1 year ago

“Outstanding service as always from anyone’s go to place for military figurines. Fast and efficient ordering process and the delivery time was exceptional. Always a pleasure to purchase from. Thank you”

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Posted 1 year ago

“Glassware and engraving top quality, excellent finish and attention to detail. By far the best engraving I have seen. Customer service was exceptional, goods sent and received in a timely fashion. Will definitely being ordering again.”

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Posted 1 year ago

“This week we took delivery of a trophy from Ballentynes of Walkrburn, of a sailor's cap mounted upon a pair of parade boots. This has been received with great enthusiasm as it is intended for it to be awarded annually to the best dressed, baring and drill cadet of our unit. We could not have wished for a better trophy to be awarded. superb quality and suitability. Thank you”

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Posted 1 year ago

Thank you so much, Alan, for your 5-star rating of Ballantynes of Walkerburn! We are so pleased that the trophy has been so well received. Please follow us on Instagram or Facebook and tag us in any photos shared.

Posted 1 year ago

“Very quick service and quality product.”

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Posted 1 year ago

Thank you Kev for your kind 5 star review of Ballantynes of Walkerburn! We are delighted to hear that your experience was positive and that you received very quick service and quality products. Please take the time to follow us on Instagram or Facebook and tag us in any photos shared.

Posted 1 year ago

“Absolutely fantastic service, arrived within 48 hours of ordering, extremely impressed”

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Posted 1 year ago

Thank you so much for your 5 star rating of Ballantynes of Walkerburn! We are so pleased to hear that you were impressed with the service you received. We appreciate your positive feedback. Please follow us on Facebook or Instagram and tag us in any photos shared.

Posted 1 year ago

“I ordered a sculpture for a colleagues retirement. Wow I'm so glad I did. Its fantastic. The detail and the engraving is perfect. I can't wait to present it to him later this year. Thank you”

Ballantynes of Walkerburn 5 star review on 27th November 2023

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Posted 1 year ago

Thank you Neil, for taking the time to give us a 5 star rating! We're thrilled to hear that the sculpture you ordered for your colleague's retirement came out just as you envisioned. We hope your colleague loves it! Please follow us on Facebook or Instagram and tag us in any photos shared.

Posted 1 year ago

“Top quality items along with an excellent service! Good safe and fast shipping. New orders following soon.”

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Posted 1 year ago

Thank you Maarten for your 5 star rating of Ballantynes of Walkerburn! We are so glad that you received top quality items along with an excellent service! Your positive words are greatly appreciated. We look forward to your new orders in the near future. Please look for us on Facebook or Instagram and tag us in any photos you post.

Posted 1 year ago

“A beautifully crafted gift that looks great. Wonderful service fast delivery the kind of service you don't get very often these days. It was a pleasure doing business with you.”

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Posted 1 year ago

Thank you very much Peter for your wonderful 5 star rating of Ballantynes of Walkerburn! We are so delighted that our product made a great impression, and that you experienced such wonderful customer service. We really appreciate your kind words and we are proud to be able to offer a beautifully crafted gift with fast delivery and superior service. We hope you had a pleasant experience doing business with us! Please look for us on Facebook or Instagram and tag us in any photos you post.

Posted 1 year ago

“An excellent service. A lovely finish to a beautiful piece which was bespoke to our request. Item arrived in good time. The changes suggested by Ballantynes were amazing and my son loved it! Would recommend!”

Ballantynes of Walkerburn 5 star review on 21st November 2023

Helpful Report

Posted 1 year ago

Thank you, Simon, for your 5 star rating of Ballantynes of Walkerburn! We are delighted to hear that you enjoyed your bespoke experience with us and that your son's item was exactly what he wanted. Congratulations to your son on passing P Coy. Thank you for your recommendation and we look forward to working with you again in the future.

Posted 1 year ago

“I ordered an engraved glass tankard for my Nephew's 18th birthday. Despite the tight time frame Ballantynes ensured my order was quickly processed and dispatched. When it arrived I was very pleased with the quality of the product as well as the engraving itself. Their communication throughout the ordering process was first class and I would not hesitate to order from them again. Many thanks.”

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Posted 1 year ago

Thank you so much for your 5 star rating, Mark! It made us very happy to hear that you were so pleased with the quality of the engraved glass tankard that you ordered for your nephew's 18th birthday. We truly appreciate your loyalty and are glad that we managed to meet your tight time frame. We hope to have you as a customer again in the future! Please look for us on Facebook or Instagram and tag us in any photos you post.

Posted 1 year ago

“Was lucky to locate this item. When I received it I was pleasantly surprised on the quality of the product. It was better then expected.”

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Posted 1 year ago

Thank you Ronald for your wonderful 5 star rating of Ballantynes of Walkerburn! We are understandably delighted that you were happy with your purchase. It's great to hear it exceeded your expectations. We appreciate your feedback and support! Please look for us on Facebook or Instagram and tag us in any photos you post.

Posted 1 year ago

“Thanks Ballantynes. My Jimmy is a really good replacement for the original that I was presented with as an Apprentice Tradesman but sadly stolen. Delivered in quick time and well packed.”

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Posted 1 year ago

Thank you, Ronald, for your 5-star rating of Ballantynes of Walkerburn! We are so pleased to hear that you are happy with your replacement Jimmy and that it was delivered quickly and safely. We appreciate your kind words and are delighted to hear that Ballantynes of Walkerburn could be of help. Thanks again! Please look for us on Facebook or Instagram and tag us in any photos you post.

Posted 1 year ago

“Product was well packaged. Quick delivery. Product really well made and looked really good. Happy customer👍”

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Posted 1 year ago

Thank you for the 5 star rating of Ballantynes of Walkerburn! We are so pleased to hear that the product was well packaged, had a quick delivery, and was extremely well made and looked really good. We are thrilled that you are a happy customer, and hope you shop with us again soon. Please look for us on Facebook or Instagram and tag us in any photos you post.

Posted 1 year ago

Ballantynes of Walkerburn is rated 4.9 based on 2,223 reviews