Ballantynes of Walkerburn Reviews

Name: Ballantynes of Walkerburn
Address: Jubilee Mill Jubilee Road Walkerburn , ,, Peebleshire
Rating: 4.95

5.0 Rating 2,463 Reviews

99 %

of reviewers recommend Ballantynes of Walkerburn

5.0

Based on 2,463 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

Ballantynes of Walkerburn 5 star review on 5th December 2025

148

Anonymous

Anonymous // 01/01/2019

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“Very quick service, confirmed before product was made to confirm final design. Arrived speedily with excellent craftsmanship. Very pleased with the results.”

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(Walkerburn) - Posted 2 years ago

“Quality and quick turnaround - the products worth every penny and designed with complete understanding of the customers vision. Fantastic customer service and that's why I will continue to use BoW for unique gifting.”

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(Walkerburn) - Posted 2 years ago

“This is a great company, very clear online shop and quick to send out good. The items I've bought have been wonderful and really well received.”

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(Walkerburn) - Posted 2 years ago

“Outstanding quality product, couldn't have asked for a better service, would have no hesitation in recommending them and will definitely be ordering more trophies Well done”

Ballantynes of Walkerburn 5 star review on 4th September 2024

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Posted 2 years ago

“Perfect gift for a leaving present. The precision of the statue was perfect, and as expected. The recipient loved it. Must note the customer service was spot on, Thankyou”

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(Walkerburn) - Posted 2 years ago

“Brilliant customer service, very quick and great work. Would use again and recommend to friends.”

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Posted 2 years ago

“Brilliant swift service, ordered an engraved bottle with a design my 9 year old son had done. It came out exactly as he’d drawn it, perfectly done.”

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(Walkerburn) - Posted 2 years ago

“Neil was excellent - a big thanks for helping to craft the perfect gift!”

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(Walkerburn) - Posted 2 years ago

“I received my Javlin soldier in perfect condition and it’s excellent workmanship. I now await more orders. They are a collectors delight. Many thanks Steve”

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(Walkerburn) - Posted 2 years ago

“From the start of my order James was extremely helpful and I was so impressed with the service but moreover the engraving was absolutely outstanding. I cannot recommend this company enough.”

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Posted 2 years ago

“The service I received was outstanding- thank you. My order required a specific cap badge and my request was carried out without any fuss. My order arrived much sooner than expected in perfect condition. Thank you to all of those involved, the service was wonderful and I will certainly recommend Ballantynes of Walkerburn to friends and colleagues.”

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(Walkerburn) - Posted 2 years ago

“Great service, helped us talk through our idea, and we were very pleased with the end product. Delivery was very quick too”

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Posted 2 years ago

“Once again amazing work from Ballantynes of Walkerburn never fails to Disapoint on its products Thanks”

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Posted 2 years ago

“The team (Izzy and James) were amazing, they provided suggestions on the engraving and were more than happy to adapt and tweak to my ideas. The end product was a beautiful personalised bottle for an 18th birthday. 1st class service and woukd absolutely use them again”

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Posted 2 years ago

“I was very pleased with the hand painted Scots Guards Pipe Major figurine. The attention to the details relating to the uniform, badges and accoutrements were very accurate. The shipping was very fast as well.”

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Posted 2 years ago

“I ordered the Piper Laidlaw figure in "bronze" with an engraved plate. Not only did it arrive within a week, but it is heavy, gorgeous, and the (free) engraving was beautifully done. Really REALLY impressive, and well worth the money for something so lovely and which looks like a genuine bronze. if I needed two 9which obviously I don't!) I'd be getting another at once. A wonderful product for an affordable cost. Beautifully wrapped, and arrived in perfect condition. THANK YOU!!!!!!”

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Posted 2 years ago

“I purchased a tankard for my Son's 18th Birthday. Really nice product, which was etched beautifully. Very pleased with the service and delivery was quick. Thank you for such a great product and I will be using your company again. Many Thanks Julie”

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Posted 2 years ago

“The engraving was exactly as the sent image. The decanter is very nice quality”

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Posted 2 years ago

“A huge thank you, for the turn around of ordering the presentation l ordered. The service was smooth with no concerns. The recipient of the presentation was very happy, and that’s what counted at the end of the day..”

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Posted 2 years ago

“Very pleased with the product and the speed of service/delivery”

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Posted 2 years ago

Ballantynes of Walkerburn is rated 5.0 based on 2,463 reviews