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Badgemaster Reviews

4.4 Rating 721 Reviews

84 %

of reviewers recommend Badgemaster

Company Reviews

4.4

Based on 721 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

About Badgemaster :

At our advanced factory based in Newstead we manufacture and supply bespoke name badges for around 30,000 customers in the UK. Everyday almost a million people go to work wearing a Badgemaster name badge. We take pride in all we do, so you can be sure of a warm welcome when you get in touch either through our website www.badgemaster.co.uk or by calling our friendly customer services team on 01623 723112.

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Badgemaster 5 star review on 12th March 2024

Badgemaster 5 star review on 24th December 2023

Badgemaster 5 star review on 25th March 2023

Badgemaster 5 star review on 27th November 2022

Badgemaster 5 star review on 20th November 2022

Badgemaster 5 star review on 12th June 2022

Badgemaster 5 star review on 4th September 2021

4

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Staff badgers for functions, making the staff known to customers and looking very Professional when on duty. DRH London”

Badgemaster 5 star review on 27th November 2022

Hi David, that's great to hear! Thank you so much for taking time out of your day to leave us a review (and even take a photo!). We really appreciate your feedback!

“Excellent badges, know where to come when I need anymore.”

Thank you, Ian! We're so pleased you are happy with your order. Thank you for leaving your feedback!

“Always have complete satisfaction with badge master”

Thank you, Susan. We're so pleased you are happy with your order and glad we are continually meeting your expectations. Thank you for leaving your feedback!

“Great customer service and communication! Excellent product I am very happy with the quality!”

Badgemaster 5 star review on 20th November 2022

Hi Christina, that's great to hear! Thank you so much for taking time out of your day to leave us a review. We really appreciate your feedback! Thank you for taking a picture of your badge too!

“Great product but at a premium price point.”

“My new badge arrived really quickly, it is great quality. Very pleased with my purchase and other members of the team are now looking at the options available.”

Thank you, Iain. We're so pleased you are happy with your order. Thank you for leaving your feedback!.

“Just ordered 2 badges, extremely happy with graphic and print quality, went for magnetic, great choice.”

Thank you for taking the time to give us this feedback. We look forward to being of service to you in the future.

“Placed order, no confirmation email received or invoice, had to chase. Item was then delayed due to quality control issue. Not notified of this, I had to email to chase missing items long after the delivery date passed. Waited for new batch, still not prioritised. No communication whatsoever unless chased.”

Thank you for sharing your review. We’re disappointed to know of your recent bad experience with us. Following our set high standards, we’re sorry to hear this was not met in your interaction with the business and therefore apologise for the inconvenience caused.

“Excellent service 👍🦆👍”

“All around service was excellent I will definitely buy from this company again”

“Fantastic service!”

“Prompt response and great speedy customer services. All the badges arrived on time and the team was very helpful in dealing with some of the questions that I had asked. Keep up the good work!”

We appreciate the feedback Junaid! We are extremely pleased that we were able to meet your expectations. I hope we can work with you again in the future :)

“We are very pleased with the badges we ordered.”

Thank you for taking the time to leave a feedback Christine! We are happy that we met your expectations. Thank you!

“Great quality and fast lead time :)”

Thank you for taking the time to leave a feedback Cameron! We are happy that we met your expectations. Thank you very much!

“really pleased with the badges”

Thank you for taking the time to leave us a review Lisa! We greatly appreciate it and are pleased that we met your expectations.

“Original confirmation email was a bit confusing but resolved quickly. Lovely product too. Thanks very much 😊”

Hi, that's great to hear! Thank you so much for taking time out of your day to leave us a review. We really appreciate your feedback!

“Quick response and excellent quality”

Thank you very much, Stephen! We appreciate the opportunity and are delighted that our service exceeded your expectations; we hope to work with you again in the future. Thank you for your feedback. We sincerely appreciate it.

“Completely overpriced, took around two weeks to arrive which was too late for the event. I required the badges for. I did email to ask as to the whereabouts and received no reply. Would not use you guys again.”

Thank you for your feedback. We are extremely sorry that your experience didn’t quite match your expectations. We would love the opportunity to investigate this further. Please contact us at customerservices@badgemaster.co.uk or 01623 723112 to provide us with further details

“The clip was placed in the wrong position therefore unable to use.”

Thank you for your feedback. We are sorry that your experience didn’t quite match your expectations. We would love the opportunity to investigate this further. Please contact us at customerservices@badgemaster.co.uk or 01623 723112 to provide us with further details

“This is the second time I have used Badgemaster, the customer service advisors are always friendly and helpful The Badges are a very good price and of excellent quality.”

Thank you Michael! We appreciate your kind words and are glad that we are able to provide you excellent service. Thank you for trusting in us for your badges.

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Badgemaster is rated 4.4 based on 721 reviews