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Badgemaster Reviews

4.4 Rating 718 Reviews

85 %

of reviewers recommend Badgemaster

Company Reviews

4.4

Based on 718 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

About Badgemaster :

At our advanced factory based in Newstead we manufacture and supply bespoke name badges for around 30,000 customers in the UK. Everyday almost a million people go to work wearing a Badgemaster name badge. We take pride in all we do, so you can be sure of a warm welcome when you get in touch either through our website www.badgemaster.co.uk or by calling our friendly customer services team on 01623 723112.

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Badgemaster 5 star review on 12th March 2024

Badgemaster 5 star review on 24th December 2023

Badgemaster 5 star review on 25th March 2023

Badgemaster 5 star review on 27th November 2022

Badgemaster 5 star review on 20th November 2022

Badgemaster 5 star review on 12th June 2022

Badgemaster 5 star review on 4th September 2021

4

Anonymous

Anonymous // 01/01/2019

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“Very good company to buy personalised badges from. Very helpful and very good quality. I would recommend 👌 😌”

Thank you for taking the time to give us this feedback Jon. We look forward to being of service to you in the future.

“Whilst the product is good. The website for the badges is not particularly logical when trying to place repeat orders with additional names. Even the customer services line needed help from colleagues to sort. Unfortunately even so an error on the menus meant a costly mistake (my cost) with a delivery having to be binned and re-made. So it cost me twice as much as it should have.”

Thank you for bringing this to our attention Mark. We are disappointed to hear our team did not handle your case with the care and efficiency our customers deserve. It is of high importance to us that this matter is rectified. Do not hesitate to contact us at customerservices@badgemaster.co.uk, alternatively, you can call us on 01623 723112 and we can follow this up.

“A good job, well done! Exactly what I wanted and easy to do, even for those not so well versed in such technical stuff!”

Thank you for taking the time to give us this feedback Christine. We look forward to being of service to you in the future.

“Very happy with the quality of the badges and they arrived in good time.”

Thank you for taking the time to give us this feedback. We look forward to being of service to you in the future.

“Good quality badges (even survived an accidental trip in the washing machine)! Quick dellivery too”

Hi, that's great to hear! Thank you so much for taking time out of your day to leave us a review. We really appreciate your feedback!

“Excellent service and quality 🙂”

Hi Callum, that's great to hear! Thank you so much for taking time out of your day to leave us a review. We really appreciate your feedback!

“Really helpful both on the phone and emails. They were happy to modify our design and lettering without any problem. Not the cheapest but the quality is excellent.”

Thank you Ayton Gardening Society. We're so pleased you are happy with your order. Thank you for leaving your feedback!

“I was asked to order name badges for our colleagues, and I didn't even know where to begin. After carefully reviewing and emailing a few companies I found Badgemaster! Their website is so easy to use, you can try so many designs till you find the one you like! I tried to create a few names badges myself, but I still wasn't happy with the layout etc. therefore I contacted their customer service. Kayla-Lauryn and her team helped me with the design. They were very helpful, effictive and so patient! We received them last week and our colleagues love them! They look very smart, and they are just so lovely! If you are looking for a company to get you name badges from, don't look any further - You have just found it! :-)”

Thank you, Petra. We're so pleased you are happy with your order and it's great to hear you like them. Thank you so much for leaving your feedback, we look forward to being of service to you in the future!

“The quality of product is wonderful but the website is full of glitches, no option to amend any products in the basket which means you have to clear cache to be able to remove items from the basket. Payment often doesn't go through on first attempt which means I've had to call to check if payments have been successful. Website needs a proper check and rethink!”

We're so sorry to hear about your bad experience whilst shopping on the Badgemaster Website. Unfortunately, the website can be temperamental and we are currently undergoing development on our site to make it more user-friendly. Thank you for taking the time to highlight your experience. It is always important to us that we hear this to help us improve our services where possible. We really do hope we can be of use to you in the future.

“Excellent service. Badges arrived very quickly and were just what we wanted.”

Thank you for taking the time to give us this feedback. We look forward to being of service to you in the future.

“Good quality products and a fast turn around time.”

Thank you for taking the time to give us this feedback. We look forward to being of service to you in the future.

“I have used Badgemaster for years and never had an issue until recently. A mistake was made by Badgemaster (as I checked my submission) as one of the badges was incorrect. I sent an e-mail to customer services, 20/07/2023 with a picture of the badge and the excel spreadsheet that was submitted in the original order, but I am still awaiting a response, refund or reprint”

thank you for bringing this to our attention. We are disappointed to hear our team did not handle your case with the care and efficiency our customers deserve. It is of high importance to us that this matter is rectified. We strive incredibly hard to deliver a high standard of service and for that, we’re sorry we’ve not been able to deliver on this occasion. Do not hesitate to contact us at customerservices@badgemaster.co.uk, alternatively, you can call us on 01623 723112.

“Very prompt service.”

Thank you for taking the time to give us this feedback. We look forward to being of service to you in the future.

“Very quick service”

Thank you for taking the time to give us this feedback. We look forward to being of service to you in the future.

“Goo quality product and took my design easily”

Thank you for taking the time to give us this feedback. We look forward to being of service to you in the future.

“Needed the Badges for Victory Church quickly. Provided and excellent service thank you.”

Thank you for taking the time to give us this feedback Brett. We look forward to being of service to you in the future.

“Easy process, got exactly what I wanted. Handy I'd you want a quick replacement as well.”

Thank you for taking the time to give us this feedback Chris. We look forward to being of service to you in the future.

“Easy ordering process, excellent choice of products, quick turnaround and delivery. Wouldn't hesitate recommending.”

Thank you for taking the time to give us this feedback Carl. We look forward to being of service to you in the future.

“Inaccurate delivery times and very poor customer service.”

Thank you for your feedback. We are sorry that your customer service experience didn’t quite match your expectations. We would love the opportunity to investigate this further. Please contact us at customerservices@badgemaster.co.uk or [01623 723112] to provide us with further details.

“The online software to design the badge was very user-friendly. The badge is high quality and I am really pleased with it. Good product, good service and at a good price.”

Thank you so much Greg for the 5 star rating of Badgemaster! We're glad to hear that you found our online software to design the badge user-friendly as well as that the badge quality is high! It's great to know that you were pleased with the product, service, and price. We appreciate you for leaving this positive review.

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Badgemaster is rated 4.4 based on 718 reviews