Audio Emotion Ltd Reviews

Name: Audio Emotion Ltd
Address: Units 18-19 Flemington Road, Queensway, Glenrothes, Fife
Rating: 4.94

4.9 Rating 1,169 Reviews

99 %

of reviewers recommend Audio Emotion Ltd

Company Reviews

Metrics

Info

4.9

Based on 1,169 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01592 407700

Email:

info@audioemotion.co.uk

Location:

Units 18-19 Flemington Road,
Queensway,
Glenrothes
Fife
KY7 5QF

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service and after-sales support. Marion and Steve are very friendly and helpful and there is an extensive selection of new and pre-loved HiFi.”

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Posted 4 years ago

“Gary and Marion are so easy to work with. They always provide above excellent service and leave their customers satisfied. I would recommend Audio Emotion to literally anyone looking to improve their audio setup.”

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Posted 4 years ago

“The first contacts were difficult, but afterwards I found a very helpful person, who solved my warranty issue. The follow-up was really great.”

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Posted 4 years ago

Hi Damien, Thank you for taking the time to leave a review. I'm sorry to hear you never received a resolution to your problem with the Windows drivers. If you still require assistance, please contact me via our online web form and I will look at this for you. Thanks, Steve

Posted 4 years ago

“Always have been given good advice when purchasing have enjoyed first class service at all times.In my opinion best Hi Fi dealer in Scotland”

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Posted 4 years ago

“We bought and fantastic valve amp from them (Cayin SC-55A with KT88) And they were so helpful This was during the worst of the Covid lockdown and they even offered us a period of free demonstration. We didn't need that though because the amp surpassed our expectations and at a very reasonable price too. So in brief, I could not have had abetter shopping experience and would highly recommend you give AE a try.”

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Posted 4 years ago

“All information provided by shop was correct! Delivered goods were packaged safely and items arrived unharmed and in best condition.”

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Posted 4 years ago

“Fantastic service! Thanks AE!”

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Posted 4 years ago

“Very good service, organized 2 separate deliveries to Dubai, prompt and reliable, would recommend”

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Posted 4 years ago

“Went out of the way to get the equipment I needed”

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Posted 4 years ago

“I couldn't find this particular LP anywhere due to it being out of print, however, I was able to get it thanks to Audio Emotion. It was a good price, arrived quickly, and plays perfectly.”

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Posted 4 years ago

“Great service. Happy to know my purchase of Puritan Audio Labs Ultimate Power cable (unbelievable at the price - transformed my system) was also a favourite of Audio Emotions”

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Posted 4 years ago

“Excellent Service, highly recommended.”

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Posted 4 years ago

“I can’t wrie enough about Gary and Marion, understanding, knowledge and expertise. Superb customer care before and after sales, l can go on and on. If you’re looking for a place to purchase anything to do with Hifi, that’s your next stop.”

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Posted 4 years ago

“Top seller.”

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Posted 4 years ago

“Very good communication and quick answering. Unfortunately I never received my item, but even on this sad event, AE was ready available to help on finding the best solution.”

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Posted 4 years ago

“Brilliant service. Gave me a fantastic deal on a pair of Tannoy Eatons that are by far the best speakers I have ever had.”

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Posted 4 years ago

“I purchased a used Quad Pre-Amplifier which arrived in extremely good condition in the original packaging and worked perfectly. It arrived within 36 hours of purchase and was in use within 37 hours of purchase.”

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Posted 4 years ago

“Great retailer. Excellent communication and immediate, cogent response to queries. I have no hesitation in recommending Audio Emotion.”

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Posted 4 years ago

“Great friendly helpful service. Always quick to dispatch gear that is in stock.”

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Posted 4 years ago

“Great company to deal with.”

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Posted 4 years ago

Audio Emotion Ltd is rated 4.9 based on 1,169 reviews