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Audio Emotion Ltd Reviews

4.9 Rating 1,304 Reviews
99 %
of reviewers recommend Audio Emotion Ltd
4.9
Based on 1,304 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Read Audio Emotion Ltd Reviews
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Phone:

01592 407700

Email:

info@audioemotion.co.uk

Location:

Units 18-19 Flemington Road,
Queensway,
Glenrothes
Fife
KY7 5QF

Outstanding customer service in all respects, including highly knowledgeable advice on all aspects of the equipment they carry. Thoroughly recommended, especially for those like me who cannot attend the store to demo equipment directly, and instead have made use of their excellent mail order service.
Helpful Report
Posted 4 years ago
Listens to your needs, then fulfills them. No more to be said really If more people were like this buying anything would be a pleasure.
Helpful Report
Posted 4 years ago
My go to dealer for anything HiFi,friendly,very helpful,knowledgeable,the kind of dealer who will go the extra mile,part exchange offers are very generous and the pre owned site is fantastic,keep up the good work Gary,Marion and all at AE,😁
Helpful Report
Posted 4 years ago
Next day free deleivery and product just as described. I would recomend to others and personally use again.
Helpful Report
Posted 4 years ago
Because of the distance, I was not able to view the phono preamp. However, Gary was very helpful on the phone and the product was exactly how he described it. I am very satisfied with the service and would recommend Audio Emotion.
Helpful Report
Posted 4 years ago
the services provided by Audio Emotion Ltd were simply excellent. great communication and efficiency. would definitely recommend
Helpful Report
Posted 4 years ago
Once again Gary came up trumps. I eventually chose the North Star Supremo DAC after several auditions and could not be happier. I had become a digital sceptic until Gary persevered and, with his patience and sound advice, I now have a transport/DAC combination that has truly surprised me. I now have a large CD collection to listen to all over again. AE provide a unique and truly customer-focussed service second to none.
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Posted 4 years ago
Excellent selection of Brands, Super fast delivery, Top Dealer.
Helpful Report
Posted 4 years ago
Audio Emotion were advertising a pre-owned Puritan Ultimate power cable whose length met my requirements and at a very reasonable price. I ordered it online one evening, Audio Emotion despatched it the following day and it arrived the day after that. Excellent, because having bought something you want to start using it as soon as possible. The cable has made a positive difference to the sound of my system, so I'm very happy with the product and with Audio Emotion's service.
Helpful Report
Posted 4 years ago
This is the first time I have used AE and hopefully it will not be the last. Excellent service, super deal and very good comms from Gary and Marion. Many thanks.
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Posted 4 years ago
Audio Emotion are a hidden gem when it comes to top class audio. Customer service is first class and go above and beyond with any queries no matter how small.
Helpful Report
Posted 4 years ago
Once again Audio Emotion come up trumps with a great piece of kit. I was looking to upgrade my phono stage to get the best I can with my vinyl set up without going into fantasy land financially. I noticed the AudioValve Sunilda phono pre-amplifier on Audio Emotions site and gave Gary a call, we discussed what I wanted to achieve and he was certain it would exceed my expectations. So we agreed a P/X deal with my old phono stage, and the Sunilda was sent for me to trial for a least a week, it arrived very well packed the next day. As Gary said it is a great piece of kit and well worth it, so after 4 days we finalised the deal. Thanks to both Gary and Marion for their assistance and great service.
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Posted 4 years ago
Very quick service and delivery
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Posted 4 years ago
Gary was a pleasure to deal with! Will def buy again! Thanks.
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Posted 4 years ago
Always good and swift service from the good people at Audio Emotion. There's a reason I keep buying from them, year after year.
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Posted 4 years ago
Super Hi - Fi dealership with ultra friendly staff The staff have always come to my assistance when I have E-mailed them with an issue. Audio Emotion carry a large range of products from Amplifiers, to Speakers, Turntables, Cables, & Cartridges. Their ex=demo & used items are top drawer with many top notch items at very affordable prices. When I'm in the market for an upgrade to my system my first stop is always Audio Emotion in Leven, Fife, in "Bonny Scotland. Season's Greetings John Whitaker
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Posted 4 years ago
The prompt response to my online enquiry and the facility to reserve the product for 24 hours is very customer friendly. The goods were delivered safely on time and packed very well. Everything was as advertised and in excellent condition. A great service; thanks.
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Posted 4 years ago
Great service and smooth transaction
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Posted 4 years ago
Hello Marion and Gary, Even if my transaction has been stopped because of the Brexit complications, I do have to confess that your cooperation was exemplary and I do thank you very much indeed for that. I am confident that when the Brexit problems will be resolved I will again contact you to buy from you. Please believe to my best wishes, Yorgos
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Posted 4 years ago
Excellent service, very helpful and very knowledgeable.
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Posted 4 years ago
Audio Emotion Ltd is rated 4.9 based on 1,304 reviews