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Audio Emotion Ltd Reviews

4.9 Rating 1,141 Reviews
99 %
of reviewers recommend Audio Emotion Ltd
4.9
Based on 1,141 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Audio Emotion Ltd Reviews
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Phone:

01592 407700

Email:

info@audioemotion.co.uk

Location:

Units 18-19 Flemington Road,
Queensway,
Glenrothes
Fife
KY7 5QF

This is the nicest most friendly helpful audio shops in the UK. Even in Brexit times they managed to help me with delivering top gear to the Netherlands. I love ‘m.
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Posted 4 years ago
Absolutely fantastic. Cant praise AE highly enough. Super knowledge & advise. I really enjoying brousing there pre owned ex demo page. Whenever I've odreded anything even though its usually around lunchtime it still arived next day. & thats Scotland to Cornwall. My only regret is that I dont live any close so that I could visit the store. Highly recommended.
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Posted 4 years ago
Great service once again. Thank you.
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Posted 4 years ago
I have bought hi-fi equipment from Audio Emotions for a few years now. Lately it was Audioquest power cables and a Puritan mains purifier. I should have bought them years ago, when Gary advised me then to do so. What a difference it made. It,s like a new hi-fi. Thanks for the advise and the catch up to all at Audio Emotions.
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Posted 4 years ago
Purchased a Degritter RCM. Brilliant piece of kit. Item delivered on time and well packaged.
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Posted 4 years ago
Very good communication, nice messages and a good commercial attitude. One regret: I had the surprise to pay significant customs duties to France, the manager of the sign was kind enough to pay half of it, it's a welcome gesture, thank you. Too bad the United Kingdom left the EU, I would have done other purchases at Audio-Emotion!
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Posted 4 years ago
Very good communication and guidance, swift delivery included :).
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Posted 4 years ago
Fantastic service and helpful advice. Gordon was brilliant and I would recommend Audio Emotion to anyone!!! The cartridge that I bought (Ortofon Cadenza Bronze) is the BEST cartridge that I have owned. You might be able to tell that I am rather pleased!!
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Posted 4 years ago
problem free transaction of a great product.Thanks
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Posted 4 years ago
Can't praise Gary at Audio Emotion enough! His product knowledge is second to none and the quality of service he gives you is five star 🌟 JW.
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Posted 4 years ago
Ordered a REL T5/i 3 week-end ago... very, very good price, less than now during the black friday everywhere in Europe! Thanks very much to Gordon and the team, delivery in 4 days to South of France; paypal costs + 30€ Alex K
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Posted 4 years ago
Ordered a Project RS 2 T CD transport with an excellent Black Friday Deal, saving £400. Easy e mail communication & payment. Delivered two days later. First rate service & value.
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Posted 4 years ago
Excellent service in every aspect. The ordered items were packaged with meticulous care and promptly delivered. Thank you very much!
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Posted 4 years ago
Great company to do business with. Gary and Marion have been fantastic throughout. Over the last few weeks I have purchased two items and the level of support and politeness has been absolutely first class. If only all business were this helpful and knowledgeable....
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Posted 4 years ago
Based on my experience, Audio Emotion is highly recommended. My original enquiry with them was for a pre-owned Aqua Acoustics DAC which unfortunately had been sold. I was offered a good deal on a new Aqua La Voce S3 DAC which would have to be ordered from the manufacturer in Italy, and would be subject to a 2-3 week delivery period. Marion at Audio Emotion was very prompt in replying to my emails enquiring as to progress on my order. Upon receipt of the unit by Audio Emotion they promptly dispatched it to me by next day delivery. I have had the DAC for about a week, and, even though the manufacturer recommends a 200 hour burn in, it sounded excellent straight out of the box.
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Posted 4 years ago
Hi spoke with Gordon that was very professional and assist me to fit the right product to me. Wonderful experience and service. Very recommend
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Posted 4 years ago
My experience was without any problems, communication was excellent and friendly. The item I bought was extremely well packaged and works perfectly, delivery was as promised the next day, recommended dealers.
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Posted 4 years ago
Speedy delivery and the whole process is very easy and informed. The Degritter cleans my records very well and I am hearing what weren't there before!
Audio Emotion Ltd 5 star review on 25th November 2020
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Posted 4 years ago
This was my second purchase from Audio Emotion. Gary could not have been more helpful in updating the software in the Onkyo TX-NR905 Av Amplifier. I don't doubt that at some time in the future I will return. Exceptional customer service. Thank you.
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Posted 4 years ago
Ordered a pair of Tannoy Arden Legend speakers on Saturday and they arrived Wednesday. Great service and Wow... what a great pair of speakers!
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Posted 4 years ago
Audio Emotion Ltd is rated 4.9 based on 1,141 reviews