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Audio Emotion Ltd Reviews

4.9 Rating 1,169 Reviews
99 %
of reviewers recommend Audio Emotion Ltd
4.9
Based on 1,169 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Audio Emotion Ltd Reviews
Visit Website

Phone:

01592 407700

Email:

info@audioemotion.co.uk

Location:

Units 18-19 Flemington Road,
Queensway,
Glenrothes
Fife
KY7 5QF

Great service. The photographs and description on the website were accurate, the price was fair, shipping was free and they arrived the next day safely packaged and in perfect condition. You can't ask for more than that. Recommended.
Helpful Report
Posted 4 years ago
Prompt response to query prior to purchase. Order status should be expanded to include confirmation of the date order has been shipped as currently it only confirm the order has been completed.
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Posted 4 years ago
Excellent experience in every way with Audio Emotion. They were highly professional and I look forward to doing more business with them.
Helpful Report
Posted 4 years ago
Great service. Kept me informed of the progress of my order right till it was delivered.
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Posted 4 years ago
Veramente bravi! Veloci, hanno risposto a tutte le mie mille domande, veramente gentili e disponibili!!! Complimenti ragazzi!!!!! SUPER consigliato! Grazie di tutto!
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Posted 4 years ago
Good company to deal with and good prices
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Posted 4 years ago
I ordered some interconnects, which were not in stock. However, I received an upgrade at no extra cost. Thank you Audio Emotion.
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Posted 4 years ago
Audio Emotion has been outstanding, proving excellent service, helpful advice, and a great product range. Once ordered, I received clear communication on order status and all goods were delivered either the next day, or within a few days when an item was out of stock. I recommend Audio Emotion strongly.
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Posted 4 years ago
Really helpful, gave me a very good deal and I have no hesitation in recommending this company.
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Posted 4 years ago
Excellent service, helpful, recommended.
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Posted 4 years ago
I've bought a couple of things from Audio Emotion over the years & their service has always been first class. Even though they are remote from me there has never been any issue with my purchases & I can highly recommend Gary & his team. My most recent purchase was the Degritter Ultrasonic Record Cleaning Machine which is a thing of wonder & is showing my trusty old VPI HW 17 cleaner how it should be done!
Helpful Report
Posted 4 years ago
Outstanding. Consistently provide me with better service than I have any right to expect. Nothing is too much trouble. Gary, Marion and Gordon have gone out of their way to advise and help me choose and upgrade my system. Every enquiry was answered timeously and in the most friendly and constructive manner. They really do go that "extra mile" to help. Without doubt Audio Emotion are the "go to" retailer for me. Every time!
Helpful Report
Posted 4 years ago
Excellent customer services Gary & his staff go the Extra-Mile Super part exchange deals available Top Notch Ex - Demo Hi Fi products at very competitive prices
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Posted 4 years ago
Ordered a Titan Audio Eros power cable from Audio Emotion. The item was delivered the day after I placed the order. Excellent product and excellent service.
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Posted 4 years ago
Great service! Good website. Notified on my order quickly with details on delivery. Item arrived quickly. Very pleased.
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Posted 4 years ago
Happy to recommend Audio Emotion, and their excellent customer service
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Posted 4 years ago
I cannot speak highly enough about the service I received from AE. I was searching high and low for a valve/tube amplifier and without wanting to buy one from China or some dodgy ebay seller my search bought me to them. From my initial conversation with Miriam to securing the amp, delivery, follow up calls, everything was 1st class, and I am loving my amp. I will be doing more business with them in the future.
Helpful Report
Posted 4 years ago
AE started with swisscables in 2019 "excellent" - sales increase continously
Audio Emotion Ltd 5 star review on 21st May 2021
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Posted 4 years ago
Gary goes above and beyond to ensure your needs are met he is much more than just a Hifi dealer. I have bought many items over the years and also received very generous trade ins as well. Gary has personally helped me build an amazing system over the years each time I come back I get instant attention.The service you receive is exceptional from start to finish I cannot recommend then highly enough. IMHO one of the best Hifi shops in the uk, stunning kit at great prices - what’s not to like. It is no wonder they go from strength to strength.
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Posted 4 years ago
First class, carefully considered advice. Love my new Quad Altera Solus, and will very happily buy from Audio Emotion again. Thanks.
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Posted 4 years ago
Audio Emotion Ltd is rated 4.9 based on 1,169 reviews