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Audio Emotion Ltd Reviews

4.9 Rating 1,169 Reviews
99 %
of reviewers recommend Audio Emotion Ltd
4.9
Based on 1,169 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Audio Emotion Ltd Reviews
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Phone:

01592 407700

Email:

info@audioemotion.co.uk

Location:

Units 18-19 Flemington Road,
Queensway,
Glenrothes
Fife
KY7 5QF

Fantastic HiFi dealer,very knowledgeable and helpful,these guys really know their stuff,highly recommended,will definitely purchase from Audio Emotion in future :))
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Posted 4 years ago
we are a buyer from CHINA . last year we did some business with Audio Emotion. they did a perfect job for whole procedure. will keep on doing some business with them:)
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Posted 4 years ago
I purchased an Atacama Eco 60/40 SE2 hifi rack from Audio Emotion to be sent to Sydney Australia. Despite manufacturer supply issues at the time in the UK, Gordon followed through with the sale, he and his staff were very approachable and helpful, both email and phone. The goods arrived as advertised, well packaged and in perfect condition. I would easily recommend Audio Emotion as a place to source needed hifi gear.
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Posted 4 years ago
Super service next day delivery and double packed for safety. Product exactly as described - delighted with all aspects of purchase, it is great one can buy quality second hand hifi online at any time of the day or night.
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Posted 4 years ago
Excellent customer service and after-sales support. Marion and Steve are very friendly and helpful and there is an extensive selection of new and pre-loved HiFi.
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Posted 4 years ago
Gary and Marion are so easy to work with. They always provide above excellent service and leave their customers satisfied. I would recommend Audio Emotion to literally anyone looking to improve their audio setup.
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Posted 4 years ago
The first contacts were difficult, but afterwards I found a very helpful person, who solved my warranty issue. The follow-up was really great.
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Posted 4 years ago
Hi Damien, Thank you for taking the time to leave a review. I'm sorry to hear you never received a resolution to your problem with the Windows drivers. If you still require assistance, please contact me via our online web form and I will look at this for you. Thanks, Steve
Posted 4 years ago
Always have been given good advice when purchasing have enjoyed first class service at all times.In my opinion best Hi Fi dealer in Scotland
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Posted 4 years ago
We bought and fantastic valve amp from them (Cayin SC-55A with KT88) And they were so helpful This was during the worst of the Covid lockdown and they even offered us a period of free demonstration. We didn't need that though because the amp surpassed our expectations and at a very reasonable price too. So in brief, I could not have had abetter shopping experience and would highly recommend you give AE a try.
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Posted 4 years ago
All information provided by shop was correct! Delivered goods were packaged safely and items arrived unharmed and in best condition.
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Posted 4 years ago
Fantastic service! Thanks AE!
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Posted 4 years ago
Very good service, organized 2 separate deliveries to Dubai, prompt and reliable, would recommend
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Posted 4 years ago
Went out of the way to get the equipment I needed
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Posted 4 years ago
I couldn't find this particular LP anywhere due to it being out of print, however, I was able to get it thanks to Audio Emotion. It was a good price, arrived quickly, and plays perfectly.
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Posted 4 years ago
Great service. Happy to know my purchase of Puritan Audio Labs Ultimate Power cable (unbelievable at the price - transformed my system) was also a favourite of Audio Emotions
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Posted 4 years ago
Excellent Service, highly recommended.
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Posted 4 years ago
I can’t wrie enough about Gary and Marion, understanding, knowledge and expertise. Superb customer care before and after sales, l can go on and on. If you’re looking for a place to purchase anything to do with Hifi, that’s your next stop.
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Posted 4 years ago
Top seller.
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Posted 4 years ago
Very good communication and quick answering. Unfortunately I never received my item, but even on this sad event, AE was ready available to help on finding the best solution.
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Posted 4 years ago
Brilliant service. Gave me a fantastic deal on a pair of Tannoy Eatons that are by far the best speakers I have ever had.
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Posted 4 years ago
Audio Emotion Ltd is rated 4.9 based on 1,169 reviews