Audio Emotion Ltd Reviews

Name: Audio Emotion Ltd
Address: Units 18-19 Flemington Road, Queensway, Glenrothes, Fife
Rating: 4.94

4.9 Rating 1,169 Reviews

99 %

of reviewers recommend Audio Emotion Ltd

Company Reviews

Metrics

Info

4.9

Based on 1,169 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01592 407700

Email:

info@audioemotion.co.uk

Location:

Units 18-19 Flemington Road,
Queensway,
Glenrothes
Fife
KY7 5QF

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“I purchased a used Quad Pre-Amplifier which arrived in extremely good condition in the original packaging and worked perfectly. It arrived within 36 hours of purchase and was in use within 37 hours of purchase.”

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Posted 4 years ago

“Great retailer. Excellent communication and immediate, cogent response to queries. I have no hesitation in recommending Audio Emotion.”

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Posted 4 years ago

“Great friendly helpful service. Always quick to dispatch gear that is in stock.”

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Posted 4 years ago

“Great company to deal with.”

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Posted 4 years ago

“Brilliant service”

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Posted 4 years ago

“It would have been five stars, but for the fact I never received a call back that I requested.”

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Posted 4 years ago

“Brought pre-loved gear. Very helpful, informative and next day delivery. Will buy again.”

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Posted 4 years ago

“Fantastic service from start to finish. Excellent communication from purchase to delivery. Fast delivery and a great product. In an age where you are unsurprised by poor quality service Audioemotion are a shining light of how it should be done. Keep up the great work!”

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Posted 4 years ago

“Excellent service, both professional and polite. Very knowledgeable and I would recommend AE as a trusted business.”

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Posted 4 years ago

“Excellent service, second to none.”

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Posted 4 years ago

“I love the selection of products on offer, including in the Used section! This is my first actual purchase (I think). The experience was very good! & then receiving my purchase so quickly was the cherry & icing on a particularly delicious cake! :-)”

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Posted 4 years ago

“Thank you for my speaker I love them every thing went very smoothly”

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Posted 4 years ago

“Outstanding customer service.Thank you”

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Posted 4 years ago

“ALL GOOD HELPFUL INFORMATION JUST A CALL.”

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Posted 4 years ago

“Audioemotion went above and beyond for my purchase. Extremely helpful and courteous too. Other companies should take note. Would definitely buy from again....thank you”

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Posted 4 years ago

“Always excellent - quick order processing, delivery and informative on hifi options. Never regret buying from AE”

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Posted 4 years ago

“Excellent service, thank you !”

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Posted 4 years ago

“I was looking to upgrade/overhaul an existing hifi separates system. I had spent a fair amount of time researching my new system but I wanted to get guidance and views from experts and that was why I reached out to Audio Emotion as well as aiming to support local businesses. I submitted my query via email and this was responded to by Gordon with a phone call where we talked through the setup I was considering which he was able to provide great additional insight and reassurance on. I trusted in his knowledge and sought out his view on other key components. Following this a quote was provided which I confirmed and I had the system the next day which was unbelievable. Fantastic service, great pricing and I now have a system which I am so happy with!”

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Posted 4 years ago

“I was looking to replace one streamer with another. Audio Emotion offered a decent exchange price. Delivery to them of the new component was delayed, repeatedly, by Brexit but they kept me informed. They also allowed a two week “cooling off” for any reason as I had not been able to audition the new component (Limetree Bridge) due to Covid, which has turned out well.”

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Posted 4 years ago

“I recently purchased 2 items from Audio Emotion, the second one over the telephone. The service was very good knowledgeable and friendly and the items arrive the following day. The only issue was that there was some delay in receiving the receipted invoice for the second item. I would however have no hesitation in purchasing from them in the future.”

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Posted 4 years ago

Audio Emotion Ltd is rated 4.9 based on 1,169 reviews