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Audio Emotion Ltd Reviews

4.9 Rating 1,218 Reviews
99 %
of reviewers recommend Audio Emotion Ltd
4.9
Based on 1,218 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Returns & Refunds
Returns Process
Easy
Read Audio Emotion Ltd Reviews
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Phone:

01592 407700

Email:

info@audioemotion.co.uk

Location:

Units 18-19 Flemington Road,
Queensway,
Glenrothes
Fife
KY7 5QF

Promptly posted item from Scotland to Australia Audio emotion get my 5 stars for service ! An excellent pair of Grado labs headphones seemingly unavailable in this country and worth every penny. I hope to visit their store next year, yet from this customer's perspective they are great to deal with .
Helpful Report
Posted 3 years ago
Really nice experience with Mary and Gary. The items were packed and shipped with care. I had a bit of a mishap and dropped one of the items and they were very helpful organizing the replacement and also helped out with the cost despite it being my issue.
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Posted 3 years ago
Absolutely spot on as usual. I only bought something cheap and pre-owned this time, but it is exactly as described - i.e unmarked, was wrapped well and delivered on time. Comms were great too. What more can you ask for?
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Posted 3 years ago
Friendly, knowledgeable and something for every budget. A total Aladdin’s cave for any audiophile.
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Posted 3 years ago
A fantastic retailer
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Posted 3 years ago
Great service.Will recommend to all my friends.Thank for my vinyl album,very well packaged and a fair price.
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Posted 3 years ago
Great service, staff were extremely helpful, upfront and honest. i couldnt have higher praise. youre in safe hands
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Posted 3 years ago
Fast delivery well packaged and good communications, good price.
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Posted 3 years ago
Friendly and helpful Speakers arrived on time and as described would use again
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Posted 3 years ago
First time using Audio Emotion and it was a pleasure to deal with them ! Fast delivery over to N Ireland for my speaker cables ,I hope to deal with them again in the near future.
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Posted 3 years ago
Excellent customer service. Marion was superb!!
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Posted 3 years ago
Always great service and good part-ex values when I upgrade. Efficient service.
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Posted 3 years ago
Great item, competitive pricing, quick dispatch and shipping and great comms throughout.
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Posted 3 years ago
It was the second time that I bought a device at Audio Emotion, and again I am completely satisfied. Good service, communication and gear. Hartstikke bedankt!
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Posted 3 years ago
Great Service from these guys, very profesional and Knowledgeable. Gordon was a pleasure to deal with, purchase of the Lumin Amp and Atacama rack went very smoothly
Audio Emotion Ltd 5 star review on 11th July 2022
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Posted 3 years ago
Best service I have ever experienced! Highly recommended!
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Posted 3 years ago
Good to deal with and my purchase arrived superbly well packed to ensure safe delivery.
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Posted 3 years ago
Excellent and fast delivery
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Posted 3 years ago
Hi I was searching for an Audiolab 6000A with an option to ship worldwide because I'm living in Bahrain and you cannot find Audiolab here. I found that Audio Emotion is providing worldwide shipping without complexity. I was hesitant at first because I had never ordered from Scotland, But after searching on the internet about Audio Emotion I was confident. I made an order, and I contacted them by phone, & with everything that I've heard or read about Scots accents and the difficulty of understanding them, I'm happy that I did. I had no problem, on the contrary, talking to them was very nice, and I loved the accent and the way the staff spoke to me. The guys were always talking to me and giving me updates regarding my order and shipping information. My order came in time, the box was in very good condition and the item was as new as it can be. So I will order from Audio Emotion again. You guys are amazing
Helpful Report
Posted 3 years ago
I've bought a number of things from Gary & the Audio Emotion team over the years, & their advice & service has always been excellent. My most recent purchases have been the Degritter record cleaning machine followed by the 10" Degritter Adapter. The Degritter replaced my VPI HW 17 record cleaner which I've owned for many years & has done a very good job, or so I thought. The Degritter is in a different league & is a very worthwhile upgrade.
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Posted 3 years ago
Audio Emotion Ltd is rated 4.9 based on 1,218 reviews