Audio Emotion Ltd Reviews

Name: Audio Emotion Ltd
Address: Units 18-19 Flemington Road, Queensway, Glenrothes, Fife
Rating: 4.94

4.9 Rating 1,142 Reviews

99 %

of reviewers recommend Audio Emotion Ltd

Company Reviews

Metrics

Info

4.9

Based on 1,142 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Phone:

01592 407700

Email:

info@audioemotion.co.uk

Location:

Units 18-19 Flemington Road,
Queensway,
Glenrothes
Fife
KY7 5QF

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“Having done business with Mark before he and Gary founded Audio Emotion I knew him to be enthusiastic and knowledgeable. When I was in the market for a streaming type product I knew I could rely on good honest advice from him so sought him out at Audio Emotion. Response to my Enquiries was prompt and gave me confidence to proceed. Marion in the office was also a pleasure to deal with and my chosen product was delivered fuss-free and as promised. I can wholeheartedly recommend these guys. Buy with confidence.”

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Posted 9 years ago

“Anyone who wants to to understand the road to true HiFi and audiophile listening potential and ultimately achieve individual musical satisfaction - should speak to Gary or Mark. The one thing they do and do very well is - to listen. I cannot recommend the attention and service that I have personally received from Audio Emotion highly enough.”

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Posted 9 years ago

“I have dealt with Mark and Garry at Audio Emotion for around seven years and always found their service first class and prices very reasonable.”

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Posted 9 years ago

“A first class professionally run Company, with knowledgeable, friendly staff; who go the extra mile to ensure customers are well looked after.”

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Posted 9 years ago

“Audio Emotion the one stop shop of HiFi: With excellent staff and knowledgeable individuals, but mostly genuine with it. But if like me, with the lack of Bill Gates pecuniary. The deal breaker will be of realistic pricing of new and used HiFi, with added warranty will always sway. Just give the company a call; you will be hooked on music? My purchases have always been 5 stars period. Now just deliver my used but mint condition martin Logan summit X free of charge? Best regards T.”

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Posted 9 years ago

“Best available advice and no pressure to buy. Small enthusiastic and knowledgable group of people who are keen to understand your requirements from the most modest to some seriously expensive eye candy.”

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Posted 9 years ago

“I have dealt with Audio Emotion over a number of years now and because they offer a top class service I keep going back to them. What better recommendation? Gary in particular has helped me on a path of upgrading and has softened the financial blow many times in offering sensible trade in prices to then obtain better new or nearly new kit also at good prices. The enthusiasm, efficiency and willingness to spend time getting it right really pays off and ensures loyalty. Audio Emotion will be with me for a long time on my quest for ever better sound!! Well done!! 5*****”

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Posted 9 years ago

“So glad I came across AE, I've gone from being a "flat earther" to a true 21st century audiophile. My system has grown and developed on recommendation into something that sounds quite extrordinary. Thanks! Mark”

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Posted 9 years ago

“Audio Emotion have been my HiFi dealers for a few years now, and, despite having numerous other dealers in the Manchester area, Gary and Audio Emotion have always been my 'go to' resource for anything Hifi related. My system has grown and developed immeasurably with Gary's help, I feel that he knows my system (as just about every part of it was bought from AE), and is always there with a recommendation or an idea. Purchasing without auditioning is all about trust, and there is no company I would rather trust with my system than AE. I suffer with Audiophile Nervosa, I am constantly wanting to improve/tweak different elements of my system, but Gary is always patient, honest, never pretentious and not afraid to let me know when I'm being too analytical. I have purchased new and used items and have always been very happy with the deals and prices offered, and if, on the rare occasion the item is not right for me, or there is a problem, The solution is always easily found. Overall, one of the best Hifi dealers in the UK. I would highly recommend Audio Emotion to anyone with a passion for Hifi.”

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Posted 9 years ago

“It can be difficult to try out for oneself equipment that has been favourably reviewed in the Hi Fi press, especially if one is looking for something a little different from the norm (in this case a valve amplifier with a balanced input) and speakers that they could drive. I was after a system that suited the human voice but was even handed with the orchestra. At a price of course, and these days a budget of £6-7,00o could be considered 'mid-price'. Would a dealer laugh at me? So it was with some trepidation I phoned up Audio Emotion and explained my requirements. They were unfailingly polite, listened carefully, understood my needs and gave me what appeared to be a very good deal. I was somewhat nervous of buying components unseen and (more to the point) unheard, but I was assured that all could be sent back without quibble. The amplifier, speakers and suitable leads were delivered and assembled. The sound was indeed just what I had been looking for. Gary and his staff were pleased, and helpfully suggested accessories that would refine the sound further. By then I was trusting them, and purchases of a mains conditioner, mains leads and wobbly feet for the speakers and record deck followed. All without fuss and all well suited to my requirements if not bank balance. So I can recommend Audio Emotion without hesitation. Lovely telephone manner, sensible advice and good deals. The only drawback is that one might find one spending more of the grandchilren's inheritance than one bargained for!”

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Posted 9 years ago

“Have been a regular customer of Audio Emotion for many years, and I have always had an excellent service in respect of all aspects that one would wish for in a customer/specialist retailer relationship. Highly recommended.”

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Posted 9 years ago

“I have been dealing Audio Emotion for a number of years now and they always provide excellent advice and deals to match. I have purchased both new and used items and Gary & Mark always offer excellent trade in deals which makes upgrading a breeze. The guys and Marion are a delight to deal with and I can highly recommend them. Thanks Gary,Mark and Marion for all your help and patience.”

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Posted 9 years ago

“This is a company that I have used repeatedly and always found them helpful, enthusiastic and positive people to deal with. Gary's enthusiasm and knowledge about all things 'HIFI' is both infectious and persuasive but most importantly, helpful. That said the Vertex and Leading Edge products sourced through AE don't need a lot of selling - they've all performed brilliantly in my system.”

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Posted 9 years ago

“I have used Audio emotion on several occasions and have always experienced excellent customer service - something all too rare these days. One amplifier I purchased had a fault and I was loaned another whilst the repair was undertaken. Gary & Marion provide a brilliant service to hi-fi enthusiasts and I have no hesitation in thoroughly recommending Audio Emotion.”

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Posted 9 years ago

“A big thank you to both Mark and Gary for the great service and advice. A dealer that finally actually listens to what you want and matches it perfectly taking into account your listening style and budget. I travelled all the way from Hertfordshire to demo and it was so worth the journey. There was no pressure and we just sat there and enjoyed the music. I cannot recommend you guys enough!”

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Posted 9 years ago

“Any question you have about hi-fi and, quite a few you don't, these people can answer everything. They take time to understand your requirements and the way you like to hear things sound and they tailor their suggestions to what you are trying to achieve, whether that is within a budget or the sky's the limit… They've never let me down. I live at the other end of the country and they are still my hi-fi dealer, excellent service and great people.”

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Posted 9 years ago

“Excellent service, advice and access to knowledge. Very friendly and accessible people. Then backed up by superb products. They have revolutionised my listening experience - and I thought I had a good system.”

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Posted 9 years ago

“Brilliant service and deals, huge amount of respect for customers and all lovely people. Lastly, honest and you do what you say you're going to do when you say you are going to do it. Priceless.”

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Posted 9 years ago

“Very helpful and will contact you if asked promptly. Very smooth transaction and would definitely recommend Audio Emotion.”

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Posted 9 years ago

“Audio Emotion, Mark, Gary, Marion and others, like old friends really, pity I have not found the time to pay you a visit in person, such a long way and I don't drive anymore, however you are seeking an opinion...I trust you, I rely on you for advice, and the process of making a purchase is usually simple and to the point, I have had one or two technical issues but not many and A/Emotion will always put it right, listening to music is something I really enjoy, and I am also interested in the equipment, I hope we will continue to do business and I look forward to getting my MB50 + ATCs in the near future, (near future? it is an innaccurate term yet people use it), B.Law.”

Helpful Report

Posted 9 years ago

Audio Emotion Ltd is rated 4.9 based on 1,142 reviews