Audio Emotion Ltd Reviews

Name: Audio Emotion Ltd
Address: Units 18-19 Flemington Road, Queensway, Glenrothes, Fife
Rating: 4.94

4.9 Rating 1,329 Reviews

99 %

of reviewers recommend Audio Emotion Ltd

4.9

Based on 1,329 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

01592 407700

Email:

info@audioemotion.co.uk

Location:

Units 18-19 Flemington Road,
Queensway,
Glenrothes
Fife
KY7 5QF

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“I used Audio Emotion for the first time and can honestly say that they are excellent. I had an issue with the item I ordered, of my own making, I may add, and they quickly solved the problem. I will definitely be using them in the future mainly due to the great customer service but also because of the 'pay over extended terms' with PayPal. All in all an excellent company.”

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Posted 9 months ago

“Perfect service .. I was a pain the first time I made an order . It wasn't going to arrive before I left to travel for a month for work .. so I cancelled it .. the staff were super nice about it and I promised to reorder when I was back . So I did just that item arrived quickly well packaged and as I wasn't disappointed. Thank you so much I just wish the store was closer to home so I could visit in person . I will be back when I need anything else HIFI 💗”

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Posted 9 months ago

“Excellent response to communication and speedy delivery (ahead of schedule!). Chord Dave arrived safely and as described. 🙂”

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Posted 9 months ago

“Excellent service at a good price.... can ask for no more...”

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Posted 9 months ago

“Big thanks to Gary, all the staff at Audio Emotion, and especially Steven and Gordon at front of house. A great place to visit ( for me it's barely a 10 minute drive away ), one is never put under any pressure of a hard sell, etc. Great trade-in prices. Large selection of LPs. I have bought a fair amount from Audio Emotion and it's always friendly, professional service. Audio Emotion is Top-Class. The best audio dealer I've dealt with. See you soon.”

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Posted 9 months ago

“Excellent service. The product was received promptly within the timelines specified when ordering!”

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Posted 9 months ago

“Proves that it pays to visit a physical dealership. Great selection of equipment, demos and relevant advice. No pushing the most expensive options either. Ended up with nice DAC and suitable cabling.”

Audio Emotion Ltd 5 star review on 9th January 2026

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Posted 9 months ago

“Fantastic service ,great communication ,packaging and invoice Highly recommended Hopefully order again soon Thankyou”

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Posted 9 months ago

“Fantastic experience from first visit to shop to final purchase, no pressure to spend, just sound advice and allow you to listen to many different options with friendly advice, support & coffee 😀 will be back”

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Posted 9 months ago

“Product arrived promptly and well packaged. No problems, happy customer.”

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Posted 9 months ago

“Great seller, thanks!”

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Posted 9 months ago

“Highly recommend, great service, arrived next day.”

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Posted 9 months ago

“Ordered a pre owned REL TX5 and it's immaculate like new. Excellent price - excellent quick delivery. Would highly recommend. Was a little apprehensive about the TX5 thinking it might not be powerful enough. Its absolutely brilliant. Very easy to set up and sounds very dynamic.”

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Posted 9 months ago

“Fantastic service, indeed!”

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Posted 9 months ago

“I've dealt with Audio Emotion over the years and i've always found Gary and his staffs professionalism second to none. Clear communication always giving a fair trade in price , and in my experience the price remains what's quoted , the delivery of item purchased and item collected seamless”

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Posted 10 months ago

“Great people to deal with! This is the second time I’ve bought from them using their part exchange scheme on both occasions. There was a problem with the second purchase which was dealt with and put right within 24hours! Very attentive to customer requirements and great customer care. All handling costs were met by the dealer. My 1st choice dealer when looking to replace my equipment.”

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Posted 10 months ago

“Have purchased a few items from AE this year.Gary& his team have always given me great advice and been very helpful.The trade in option is great and very fair prices paid if kit is in good order.My impression is that AE want their customers to enjoy the best listening experience possible for their budget in the knowledge they will return again.Can't ask for anymore.”

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Posted 10 months ago

“I did a part exchange and after a discussion regarding the condition of my item I was offered a very good deal.”

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Posted 10 months ago

“A very friendly and knowledgeable service. Great at giving me options, didn't feel I was getting pushed into choosing something. I'd definitely go back. In fact I will be going back to have a proper look through their 2nd hand vinyl offerings.”

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Posted 10 months ago

“Good Comunication and good price. Will be a returning Customer !”

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Posted 10 months ago

Audio Emotion Ltd is rated 4.9 based on 1,329 reviews