Audio Emotion Ltd Reviews

Name: Audio Emotion Ltd
Address: Units 18-19 Flemington Road, Queensway, Glenrothes, Fife
Rating: 4.94

4.9 Rating 1,315 Reviews

99 %

of reviewers recommend Audio Emotion Ltd

4.9

Based on 1,315 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

01592 407700

Email:

info@audioemotion.co.uk

Location:

Units 18-19 Flemington Road,
Queensway,
Glenrothes
Fife
KY7 5QF

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“Great service would recommend to others. Discount code works fine.Fast 24hr courier.”

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Posted 5 months ago

“Brilliant customer service customer for life”

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Posted 5 months ago

“Great variety of products at very competitive prices and free next day delivery. Next time I’m buying audio gear I’ll definitely start my search here. I would highly recommend the site to anyone.”

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Posted 5 months ago

“All good - communication, delivery and goods all worked well”

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Posted 5 months ago

“Fantastic service , would buy from them again thanks a lot”

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Posted 5 months ago

“Top audio equipment. Have bought from them a couple of times. Reliable company and good service.”

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Posted 5 months ago

“This was my first time buying from audio emotion and it was a great experience. I was constantly kept updated about progress of my order and when it was all in, they sent it via next day delivery. The parcel was very well packed and my LP records arrived in perfect condition. Thanks very much. I will happily use your shop again.”

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Posted 6 months ago

“All OK,Very Willing to Negotiate .Thank.”

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Posted 6 months ago

“Audio Emotion have been helpful in providing advise on any product enquiries I have had, and where necessary always replied promptly answering continued questions without bias, I would not hesitate in recommending them to anyone looking for both quality of service and product, you will not be disappointed.”

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Posted 6 months ago

“Kept me in the loop and was very helpful, would use again”

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Posted 6 months ago

“First time I have ordered from Audio Emotion and hopefully it won't be my last. Extremely pleased with the service. Had been waiting for the release of the new Luxsin X8 DAC/AMP and had email communications with AE a few weeks leading up to the release, patiently waiting, I emailed AE again the week I heard that units had begun to arrive at dealers in the UK. Audio Emotion were one of the first to have stock and I ordered on a Friday afternoon via their website. Checked out my order and received a shipping notification from DPD within an hour. I hadn't paid any extra for shipping so was expecting the order to arrive Monday. I was pleasently surprised when the goods arrived at my door the next morning (saturday) usually you'd pay at least £10 extra for this service. This made my weekend for sure and was excited to get down to listening with my headphones before the new week begun. Many thanks AE - great service.”

Audio Emotion Ltd 5 star review on 6th March 2026

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Posted 6 months ago

“Best seller I have ever met, fantastic service+++”

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Posted 6 months ago

“Having dealt with Gary and the AE team for quite a few years now, I've always had the best service and advice - answering all my, sometimes really nerdy, questions. Gary's hifi knowledge is second to none - and I've never felt any sales pressure. Highly recommended for new, pre-loved and part exchange deals.”

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Posted 6 months ago

“I have always been very pleased with dealing with Audio Emotion. I have purchased most of my equipment from them and they have delivered great service everytime. My recent purchase of Chord Signature speaker cables was another great buying experience. No issues at all and the item was delivered quickly. The Signature Xl sounds fantastic too. Many thanks.”

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Posted 6 months ago

“Amazing customer service 10/10! The Luxsin X8 is truly outstanding A*”

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Posted 6 months ago

“Dealt with Gary and Marion for years and have always had first class friendly service. Wouldn't think of going anywhere else.”

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Posted 6 months ago

“Staff replied very quickly to my stock inquiry. I placed my order and it arrived promptly the next day :-)”

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Posted 6 months ago

“Over the last couple of years I've bought three items from audio emotion never had any issues whatsoever. There was a slight delay on one item that wasn't down to their fault and they kept me in the loop of what was happening all of the time. I really have no complaints whatsoever thank you. Keep doing what you're doing.”

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Posted 6 months ago

“My first purchase with Audio Emotion, item arrived the next day well packed.”

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Posted 6 months ago

“Great prices and service. knowledgeable and helpfull staff.”

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Posted 6 months ago

Audio Emotion Ltd is rated 4.9 based on 1,315 reviews