Audio Emotion Ltd Reviews

Name: Audio Emotion Ltd
Address: Units 18-19 Flemington Road, Queensway, Glenrothes, Fife
Rating: 4.94

4.9 Rating 1,266 Reviews

99 %

of reviewers recommend Audio Emotion Ltd

4.9

Based on 1,266 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

01592 407700

Email:

info@audioemotion.co.uk

Location:

Units 18-19 Flemington Road,
Queensway,
Glenrothes
Fife
KY7 5QF

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“I found Audio Emotion to be knowledgeable & professional, with great customer service. I will use their services again. Highly recommended”

Helpful Report

Posted 5 months ago

“I have used Audio Emotion several times over the past 5 years, most recently in November this year. None of my purchases were high value- they were fixing niggles with my turntable. Quite time consuming and of little financial interest to them. Each time Marion was absolutely brilliant. She contacted the manufacturer and got information which I could not get from them myself and solved my problem. More recently she ordered a spare part for me and again, the whole thing was very straightforward as Marion simply took care of it. I did visit the shop once, accompanying a friend who was having a demo of some expensive gear. Gary was the perfect host and the whole experience was an absolute pleasure. I recommend these people and this business wholeheartedly.”

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Posted 5 months ago

“Very good service.”

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Posted 5 months ago

“Audio Emotion are a great company to deal with, i am a repeat customer and wholeheartedly recommend them. They have great facilities for demonstrating equipment with no sales pressure. Good trade in terms are offered and an extensive range of used equipment is available. Always worth a visit to see what they have available and to browse their new and used vinyl and trade-ins.”

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Posted 5 months ago

“Hi , This is one big thank you to everyone at Audio Emotion. Gordon was and is very helpful with my order Reference the ZMF Atrium Open Headphones. It is so unusual to find a company that is so Committed to customers. I would recommend them to anyone who is thinking of purchasing any of there equipment that they have on offer. ( I would recommend ZMF Atrium Open I have only been listening for a few days so early days . I use Luxman D150 and a Manley Absolute Headphone Amp so plenty to play with you can tweak to your harts content. Happy listening, Music is the best .”

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Posted 5 months ago

“Purchased a used item from Audio Emotion, arrived quickly and very well packaged. Item was in great condition as described and works perfectly. Great service from start to finish.”

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Posted 5 months ago

“Good product range, great advice, very friendly service. Thanks”

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Posted 5 months ago

“Excellent service, Audio Emotion were the most competitive for my Moondrop Aria 2s, they shipped promptly and the earphones arrived within two days. Great service, recommended.”

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Posted 6 months ago

“Great, professional, personal service.”

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Posted 6 months ago

“I’ve been a customer of Audio Emotion for a few years now. They provide a helpful and friendly service. Their prices are usually very competitive and they offer really good part exchange rates.”

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Posted 6 months ago

“My Eversolo dmp-a6 master edition gen 2 had a power supply failure. Audio Emotion aranged prompt collection repaired & returned within 10 days. I also ordered a Eversolo set up mic which was delivered promptly. This set up mic is a must it has made a big difference to the sound in my room for the better. Bass is much tighter more controlled. Music is much clearer natural sounding.”

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Posted 6 months ago

“I received a very well-packaged box. Everything is in order. Used product looks like new.”

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Posted 6 months ago

“Audio Emotion gad the Sennheiser IE 900 at a great price, the purchase transaction was flawless and delivery was fast, just what you want as a consumer.”

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Posted 6 months ago

“Ho acuistato settimana scorsa il vostro EAR PHONOBOX. Sono soddisfatto dell'acquisto e dei tempi di consegna rapidi. Purtroppo l'apparecchio non è stato consegnato nella scatola originale come previsto dall'annuncio; elemento importante per un apparecchio di questo prestigio e valore. Il pacco utilizzato non è assolutamente professionale.”

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Posted 6 months ago

Ciao Sergio, Thank you very much for your feedback here. We have looked into this, and can confirm that you are quite correct - the original box and packing was indeed listed on the advert, but when coming to process the order for shipping, the box used was a standard box - apologies for this not meeting your expectations, and we are taking steps to ensure we improve the accuracy regarding this part of our listings. With this in mind , and as a good will gesture we would like to offer you a £50 refund. We are here at your disposal and would be dleighted to assist you again in the future. Assuring you of our best attentions at all times. Un cordiale saluto, Team Audio Emotion Ltd

Posted 6 months ago

“Hi. Item was delivered fast and exactly as described, nothing else to say tbh. Price was fair.”

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Posted 6 months ago

“I recently purchased the Liemtree Bridge II from Audio Emotion, and I couldn’t be happier. The sound quality is absolutely fantastic — rich, analogue sound like signature is truly magical. It brings music to life in a way that feels both natural and engaging. Especially on classical music tracks. Compared to Node2i coax out. Despite a few hiccups with customs and some delivery delays, the communication from the store was excellent throughout. The team at Audio Emotion were responsive, professional, and genuinely helpful, which made the whole experience smooth and reassuring. Highly recommended — both the product and the people behind it!”

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Posted 6 months ago

“Great service and swift delivery from Audio Emotion. As for the Acoustic Energy AE1 actives they are decent for the size , nice relaxed signature with quite a wide dispersion . Rather forward presentation but no harsh bite . Can get the soundstage sounding nice with proper placement. The bass is good and has nice definition , standalone best for acoustic music but you will definitely need a subwoofer (or two) when playing electronic stuff or any bass heavy music like dub , garage etc as I can hear pretty loud port chuffing even playing stuff around 75dB - not that loud. I dig the fact they are using class A/B amps and analog signal path --- and it's made in UK with good build quality.”

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Posted 6 months ago

“As a previous customer I can attest to another satisfactory transaction with the Audio Emotion company . I purchased a Topping E70 Velvet to complement my Topping PA7 plus in my hifi set up (also purchased from AE) and am very happy with both items which were expedited within a week to my doorstep.”

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Posted 6 months ago

“Having already ordered a set of valves (under £80) from AE, I was aware of their great service, so had no hesitation in choosing them to help upgrade my cd player and amp. I live over 400 miles away, and wouldn’t normally purchase before auditioning. However, it was clear this wouldn’t be a problem, since they utilise a very efficient delivery and collection service and I would effectively be auditioning at home. Also, I was offered a very fair PX price for my old amplifier. Many thanks to Gordon and the team for all their help.”

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Posted 7 months ago

“Purchased a pre-owned pair of speakers online. Communication was excellent, as was delivery. Item as described. Overall, excellent, fantastic, I’m a happy customer. Many Thanks.”

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Posted 7 months ago

Audio Emotion Ltd is rated 4.9 based on 1,266 reviews