Assots London Reviews

Name: Assots London
Address: 279, Wyndhurst Road, Birmingham, Birmingham
Rating: 4.62

4.6 Rating 2,335 Reviews

91 %

of reviewers recommend Assots London

4.6

Based on 2,335 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“GOOD SERVICE, BRILLIANT PRODUCTS, GOOD VALUE FOR MONEY PRODUCT. QUICK DELIVERY”

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Posted 7 months ago

“Very pleased with my bag. Good quality. Delivery quick. I will definitely used Assots again.”

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Posted 7 months ago

Dear Marlene, Thank you so much for your amazing 5-star review! 🌟 We're absolutely thrilled to hear how much you’re loving your 'JEAN' Tan Distressed Real Leather Crossbody Bag. It’s wonderful to know that the quality, design, and quick delivery all met your expectations — and we’re especially happy to hear that the bag’s neatness and pockets make it a favourite for you! We truly appreciate your kind words and can’t wait to welcome you back to Assots again soon. Warm regards, Team Assots

Posted 6 months ago

“Bought 2 bags from Assots and I absolutely love them, great quality and delivered within days of ordering, I'm a happy customer 😀”

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Posted 7 months ago

“Quick delivery. & good quality”

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Posted 7 months ago

“The quality of the product is very bad. I don't think the price of the product matches its quality. I had a lot of positive experiences with this brand before I purchased. Unfortunately, the product's quality is very cheap, and I am so disappointed. Returned the product.”

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Posted 7 months ago

“I love my bag. Not only is it useful but it is a beautiful looking bag. Highly recommended”

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Posted 7 months ago

“I ordered 2 bags they came quickly and the quality of them are lovely bought for two separate Birthday presents for family members would highly recommend”

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Posted 7 months ago

“Beautiful bag lovely leather stylish well made nice finish inside and right size for me absolutely love it well worth the money happy customer”

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Posted 7 months ago

Dear Diane, Thank you so much for your wonderful 5-star review! 🌟 We're absolutely delighted to hear that you're so happy with your 'CANARY' Black Vintage Leather Crossbody Bag. It’s lovely to know that the style, leather quality, finish, and size were just right for you. Your kind words truly mean a lot to us, and we’re so pleased the bag brought you joy and value. We’re grateful to have you as a happy customer and look forward to welcoming you back again in the future! Warm regards, Team Assots

Posted 6 months ago

“Fantastic service and really delighted with my bag would definitely order again thank you 😊”

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Posted 7 months ago

Dear Sally, Thank you so much for your lovely 5-star review! 🌟 We're absolutely thrilled to hear that you’re delighted with your 'BROOKE' Black Polished VT Real Leather Mobile Phone Crossbody Bag. It’s always great to hear when our customers are pleasantly surprised by how practical and spacious our compact designs can be! We're also so pleased you were happy with the service you received — that truly means a lot to us. We look forward to welcoming you back for your next order, and thank you again for your kind words! 😊 Warm regards, Team Assots

Posted 6 months ago

“Arrived in time.”

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Posted 7 months ago

“Beautiful bag as advertised, quality gorgeous”

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Posted 7 months ago

“Beautiful bag I had already bought another bag would definitely recommend”

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Posted 7 months ago

“Very easy to deal with as part of Debenhams”

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Posted 7 months ago

“very pleased with my handbag arrived on time”

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Posted 7 months ago

“I am delighted with the quality , size and appearance of my new black cross body bag. It is perfect for what I need. Ordering was quick and easy. There os an amazing selection to choose from. At good price.”

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Posted 7 months ago

“Bag as described arrived promptly, customer service helpful as I inadvertently ordered the wrong colour.”

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Posted 7 months ago

Dear Susan, Thank you so much for your lovely 5-star review! 🌟 We're so pleased to hear that your bag arrived promptly and met your expectations. We're also glad our customer service team could assist you when you needed help — it's always our aim to make your shopping experience as smooth and positive as possible. Thank you for your support, and we hope to see you shop with us again soon! Warm regards, Team Assots.

Posted 6 months ago

“Very easy to navigate their website and super quick delivery.”

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Posted 7 months ago

“Unfortunately I was sent the wrong bag. I ordered metallic silver and black one but was sent gold and black. It was a gift and I was not able to retrieve and return. Otherwise nice leather bag though a tad big for a “clutch” bag.”

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Posted 7 months ago

“Beautiful bag, packaged well and delivered on time”

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Posted 7 months ago

“I'm really impressed with Assots great quality merchandise.”

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Posted 7 months ago

Assots London is rated 4.6 based on 2,335 reviews