Assots London Reviews

Name: Assots London
Address: 279, Wyndhurst Road, Birmingham, Birmingham
Rating: 4.63

4.6 Rating 2,091 Reviews

91 %

of reviewers recommend Assots London

4.6

Based on 2,091 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bag bought previously was very happy with , poor packaging this time”

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Posted 2 years ago

“Delivered on time.”

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Posted 2 years ago

“I had given you a 5 stars for this beautiful leather rucksack! After sending you an email 10 days ago, 4.1.2023 and a photo, I.m VERY disappointed as I haven't received any emails to solve this issue [1 of the straps has come off ] and I CANNOT use my bag! What are my options.? It.s not my 1st purchase with you. Hope to hear from you very soon. Yours sincerely C. Leschot Moore”

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Posted 2 years ago

“I ordered this laptop bag for Christmas gift it arrived on time ,however the bag was not the same size as described on the website therefore did not fit On emailing company they did respond promptly and I did get a full refund on the bag but you do have to pay for your returns and as this was advertised incorrectly I think I should have had my postage refunded too”

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Posted 2 years ago

“Felt disappointed”

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Posted 2 years ago

“Returns policy is not great that customer needs to pay postage and send receipt to claim back, would be much better if you supplied prepaid returns labels like most companies.”

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Posted 2 years ago

“At least their stuff is leather!”

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Posted 2 years ago

“Found strap to be too long had to have it shortened.”

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Posted 2 years ago

“I was very disappointed with the bag. It looks cheap and the way it was packaged means the strap is permanently folded. I was too busy to get round to returning it! Such a shame as it looked great in the pictures.”

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Posted 3 years ago

“First order was “sold out”? I settled for the black not burgundy, but my main complaint is the backpack carrying handle is poor quality very thin leather and will snap in no time at all. Disappointing because the body of the bag is good quantity. Disappointed in my first order experience.”

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Posted 3 years ago

“I like the product but it is more of a brown than the tan colour I was expecting. Not exactly what I thought it would look like but overall the bag is nice.”

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Posted 3 years ago

“Nice bag but colour wasnt for me so returned.”

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Posted 3 years ago

“Love my new bag but would have liked it more if it was lined & had a packet in the lining.The leather & colour are both to my liking.”

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Posted 3 years ago

“I did not like the shoulder strap. It is too small. I was expecting it to be biger.i wanted to return in but was traveling out. I havent used it hope i can return it”

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Posted 3 years ago

“It was just fine.”

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Posted 3 years ago

“Delivery was not particularly fast but the bag arrived nicely packaged and of a good quality.”

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Posted 3 years ago

“The delivery was prompt and the product acceptable, for the costs involved. However, during the ordering process, I was astounded to be asked to make a further monetary 'contribution' to the staff of the business. There was no evidence that such a contribution is being administered by the directors, for staff welfare. This distasteful and rather cynical action prompted further consideration, after which I will not patronise this organisation again.”

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Posted 3 years ago

“Beautiful leather bag but strap spoiled the bag. Strap made of material and leather.”

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Posted 3 years ago

“My order arrived promptly.This bag is okay for the price”

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Posted 3 years ago

“Thought the leather would be a bit sturdier/ stiffer, as the bag in the picture. However although the leather is more pliable/soft, it is still a nice quality.”

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Posted 4 years ago

Assots London is rated 4.6 based on 2,091 reviews