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Approved Food Ltd Reviews

4.6 Rating 9,500 Reviews

94 %

of reviewers recommend Approved Food Ltd

Company Reviews

Product Reviews

4.6

Based on 9,500 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	2 - 3 Hours
Customer Service	4.7 out of 5

About Approved Food Ltd:

Approved Food is the largest online retailer of short dated food and drink in the UK. Customers regularly save over £60 on their weekly grocery shop made up of major brands and 'de-Identified' residual stock from the major supermarkets. This mix of products and savings offers our customers fantastic value every day, something that supermarkets and high-street discounters just cannot compete with.

Visit Website

Phone:

01132350553

Email:

cs@approvedfood.co.uk

Location:

Approved Food Ltd. Unit 1, Silkstone Court, Upper Cliffe Road, Dodworth Business Park South, Barnsley,,
Barnsley
S75 3SP

Approved Food Ltd 5 star review on 28th November 2023

Miss Virginia Trust

Approved Food Ltd 5 star review on 28th November 2023

Miss Virginia Trust

Approved Food Ltd 5 star review on 28th November 2023

Miss Virginia Trust

Approved Food Ltd 5 star review on 28th November 2023

Miss Virginia Trust

Approved Food Ltd 5 star review on 28th November 2023

Miss Virginia Trust

Approved Food Ltd 5 star review on 10th October 2023

Approved Food Ltd 5 star review on 9th August 2023

223

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very misleading website and expensive delivery. I expected a lot more that what I received. I will never order again off them.”

Posted 7 years ago

“Not yet received my first order after 8 days”

Posted 7 years ago

Hi Joanne, I sincerely apologise for this and the inconvenience it has caused. A member of the customer services team will be in contact shortly to resolve this issue for you. Many thanks, Leon

Posted 7 years ago

“Ordered 1 item.....took 3 days to pick, 2 days to pack and send.... all in all 6 days from order to delivery. Far too long. A ridiculous amount of packing, please see image... 3 x large boxes for an item 4inches high...total madness and for this I was charged £5.99. A D1 size mailite bubble bag would have been sufficient and would have cost £2.80 via Royal Mail 2nd class small parcel.”

Posted 7 years ago

Hi Gillian, we sincerely apologise for the issues that you've experienced with this order. Generally, our delivery is around 3 days but i will further investigate this matter along with the excessive packaging considering the contents. I am happy to offer you half price delivery for your next order and can only apologise again. Kind regards, Leon

Posted 7 years ago

“8 days later and my Order still says,Order being picked,to say I am not happy is an understatement, writing to see if my email gets answered Very disapointed I just hope they still have all the item I ordered,if not!!!! Update Parcels arrived today,they forgot to update my Order, a Couple of items damaged but all in all ok..t hey were on a long journey,Im sure the damaged items will be given in Credit for my next Order..”

Posted 7 years ago

HI Mr Sobers, Thank you for ordering with Approved Food. I am sorry to hear that you have not received your order yet. I have passed this on to our customer services team to investigate. They will be in touch shortly to resolve this. Kind regards, Jennie

Posted 7 years ago

“Food nearly all out of date”

Posted 7 years ago

Hi Miss Roberts, Thank you for ordering with Approved Food. We specialise in products that are short-dated or past their best before date which are all safe to consume. We show the best before date for each product on the product page. If you would prefer to only view products that are within this date there is a filter on the left hand side that filters to 'in date products' only. I hope this helps and you will order again soon. Kind regards, Jennie

Posted 7 years ago

“My second order 1st order received a bottle of fabric softener half empty which was refunded for and this time didn't receive one of the bottles of pop I ordered have got in touch but got no reply”

Posted 7 years ago

Hi Adam, many thanks for your orders and apologise that this has now happened on 2 occasions. Our customer services department will be in touch shortly to resolve this matter for you. Many thanks, Leon

Posted 7 years ago

“Absolutely terrible,took nearly a week and much chasing to despatch. Then I chased again. Order had allegedly been lost by a corpurier,which when I googled doesn't even exist!! Money still not returned despite them having it a week and a bit. Disgrace of a company. All seems like a scam!!”

Posted 7 years ago

Hi Mrs Edwards, Sorry to hear that you experienced a problem with the delivery of your order. The order was lost in transit while with our courier, UK Mail. I have checked with our Customer Services team and your payment has already been refunded. I hope that you will shop with Approved Food again soon. Kind regards, Jennie

Posted 7 years ago

“on the package and items of food in my last parcel were mice or rat droppings as a result have had to bin a lot I was sickened I hadn't opened the box before I re ordered im hopeing this order is not the same its unlikely ill order again it was gross”

Posted 7 years ago

“All of the pop was out of date”

Posted 7 years ago

Hi Mr Garnham, Thank you for ordering with Approved Food. We specialise in products that are short-dated or past their best before date which are all safe to consume. We show the best before date for each product on the product page. If you would prefer to only view products that are within this date there is a filter on the left hand side that filters to 'in date products' only. I hope this helps and you will order again soon. Kind regards, Jennie

Posted 7 years ago

“Took a week to arrive also think delivery is abit pricey food wasnt out of dat when orders by the time it got here half of it was stale and went in the bin I will not use this site again was very disappointed wen I opened some of the stuff like cereal bars and they were moldy green!!! Someone said the would contact me regarding this and did not VERY DISAPPOINTED!!!!”

Posted 7 years ago

Hi Tammy, Sorry to hear that you were disappointed with your order. I have passed your details on to our customer services team who will be in touch shortly. Kind regards, Jennie

Posted 7 years ago

“Hi. I recieved my delivery at 6pm friday night and found that the package had been poorly packaged. 2 juice cartens had split and ruined my whole order. Everything was damaged. Please can anything be done. Jonharvey2013@hotmail.co.uk. 07465212407. thank you. Jon harvey”

Posted 7 years ago

Hi Jon, thank you for ordering with us. Sorry to hear that you have experienced some issues with your goods. I have passed this on to our customer services department who will be in touch shortly to deal with this for you. Many thanks, Jennie

Posted 7 years ago

“Ordered my items 2 weeks ago and still not arrived. Very poor service. I have spoke to customer services who also have no idea what is going on. This is my second time of experiencing issues with their delivery service. I still have no recieved the goods, the tracking says a delivery was attempted on the 5th which it wasnt, i was in all day! Now my items have aparently been returned to sender and I have asked for a refund, lets see if they can manage that! Very dissapointed that this has happened again after what happened last time. Will not make this mistake again. Will not recommend!”

Posted 7 years ago

“My first order a few months ago was amazing. Hence why I placed a 2nd order. Wow what a shambles. All the drinks were flat. The 'Barni' cakes were stale and hard and lastly the children's crisps were also stale. Once unhappy customer”

Posted 7 years ago

“Could only eat about half of it as i didnt realise that it was so out of date, and tasted so. The chocolate that i ordered was lovely. But overall i wouldn't buy again as i had to throw so much away that it worked out more expensive.”

Posted 7 years ago

Hi Ms Robertson We specialise in short or out of date food but our products are ambient and are still perfectly fine to eat after the best before date and it is very unusual for the products to taste any different at all. Kind regards

Posted 7 years ago

“Not very pleased with my order tomatoes out of date, bonnets Irish stew tins all rusty on the bottom, 4 of the goblin hot pots tins where all dented I will not be using you again and will not recamend your products again”

Posted 7 years ago

Hi Mr Taylor, I am sorry to hear that you are unhappy with your order. With regards to the tomatoes we do specialise in short or out of date food which is why our prices are so low but they are ambient products so perfectly fine to consume. If you contact customer services about the other products they will sort any issues out for you. Kind regards

Posted 7 years ago

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Approved Food Ltd is rated 4.6 based on 9,500 reviews