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Approved Food Ltd Reviews

4.6 Rating 9,473 Reviews

95 %

of reviewers recommend Approved Food Ltd

Company Reviews

Product Reviews

4.6

Based on 9,473 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	2 - 3 Hours
Customer Service	4.7 out of 5

About Approved Food Ltd:

Approved Food is the largest online retailer of short dated food and drink in the UK. Customers regularly save over £60 on their weekly grocery shop made up of major brands and 'de-Identified' residual stock from the major supermarkets. This mix of products and savings offers our customers fantastic value every day, something that supermarkets and high-street discounters just cannot compete with.

Visit Website

Phone:

01132350553

Email:

cs@approvedfood.co.uk

Location:

Approved Food Ltd. Unit 1, Silkstone Court, Upper Cliffe Road, Dodworth Business Park South, Barnsley,,
Barnsley
S75 3SP

Approved Food Ltd 5 star review on 28th November 2023

Miss Virginia Trust

Approved Food Ltd 5 star review on 28th November 2023

Miss Virginia Trust

Approved Food Ltd 5 star review on 28th November 2023

Miss Virginia Trust

Approved Food Ltd 5 star review on 28th November 2023

Miss Virginia Trust

Approved Food Ltd 5 star review on 28th November 2023

Miss Virginia Trust

Approved Food Ltd 5 star review on 10th October 2023

Approved Food Ltd 5 star review on 9th August 2023

223

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A quirky website (which could do with a lot of work) with a lot of strange items on sale. Mostly sweet things or makeup from companies I have never heard of. Some selections come up empty all the time so you can't rely on them. Alternatively for the things I do want the discounts are really good but it does take a long time to find things. Always hoping for a bargain of course.”

Posted 1 year ago

“The delivery was quite fast despite the status not changing for 2 weeks. We got quite a lot for what we spent, but the lucky dip drinks for £1 should not be sold to anyone. We had a Ribena that had gone black and fizzy so it looked like cola, so we ended up binning the Yahoo milkshake as we didn't like the thought of drinking it 2 years out of date. The food was fine though so it was still definitely worth it.”

Posted 1 year ago

“Products as described and customer service department very helpful but I have lowered the score as they use an absolutely appalling delivery company that gave service not worthy of one star”

Posted 1 year ago

“First time ordering... yeah I was happy with what I got although some chocolate was white when it arrived as it was out of date... the rest was OK...wont put me off buying again though”

Posted 1 year ago

“Both good and bad. Food is ok some deals are amazing but others no better then the shops whos stuff is not out of date. Website is not great to navigate when checking an order. Dont even try to contact with an issue. Like pulling teeth. Last order i had a leaking can it was everywhere. All over other products but no replys from them. On a whole its just ok.”

Posted 1 year ago

Hi, Sorry to hear that you are disappointed with the experience you have had with us on this occasion. Your comments have been recorded so that we can continue to monitor the service that we offer, and we appreciate you taking the time to leave this feedback. Kind regards AF

Posted 1 year ago

“Prices are nowhere near as competitive as they used to be, and the existence of places like Rogers brings this into stark reality. Also, the packaging was, as usual, really shoddy and the parcel was literally dumped in my outdoor wood shed.”

Posted 1 year ago

Hi, Sorry to hear that you are disappointed with the experience you have had with us on this occasion. Your comments have been recorded so that we can continue to monitor the service that we offer, and we appreciate you taking the time to leave this feedback. Kind regards AF

Posted 1 year ago

“I'm not sure what to think at the moment. I placed my first order at the beginning of last week and received a box earlier than anticipated. Unfortunately, inside was obviously someone else's order. I rang straight away and left a message and the next day had an email apologising and promising to arrange collection from me and to send my items. That was Friday and since then silence. Not what I expected!”

Posted 1 year ago

“Always good but recently been advertising one price and charging another. No response from Customer service. It's not huge, approx £3.75 over the whole order but really not good.”

Posted 1 year ago

“Have to be careful that you don't get carried away as some products are not a great saving, crisps are a risk as we have had some very soggy packs. Check product size as I have made mistakes with some arriving tiny. Overall OK.”

Posted 1 year ago

Hello, Thank you for taking the time to leave us a review and feedback, we really appreciate it! If you ever have any issues with an item in your order, please don't hesitate to contact cs@approvedfood.co.uk and our customer service team will be happy to help! Kind regards AF

Posted 1 year ago

“Approved Foods used to be really good, but I think the quality of the food has gone down. Last lot of chocolate I bought had "bloomed" and was stale to taste. The Lucky Dip was a big disappointment. I wont buy chocolate products from them again but stick to tins, jars and packets.”

Posted 1 year ago

Hello, Thank you for taking the time to leave us a review, I am sorry to hear you are disappointed with items you have received, If you ever need any assistance with an order, please don't hesitate to contact cs@approvedfood.co.uk and our customer service team will be happy to help you, Kind regards AF

Posted 1 year ago

“Quick delivery & well packed. Items are as described but you need to be really careful when selecting as some of the packs are small and thus not such great value. I use the company occasionally as there are some interesting foods that you don't see on the usual shelves but its more of a novelty shop than a grocery store run.”

Posted 1 year ago

Hi, Thank you for taking the time to leave us this review and positive feedback, we really appreciate it! Kind regards AF

Posted 1 year ago

“I ordered Ferraro Roche but received Lindt”

Posted 1 year ago

Hello, Thank you for taking the time to leave us feedback, we really appreciate it, If you ever have an issue with items in your order, please contact cs@approvedfood.co.uk and our customer service team will be more than happy to help you! Kind regards AF

Posted 1 year ago

“I wasdisappointed that there was no packaging in the box to protect the food. A dented tin of apricots had fallen onto a Christmas pudding and broken the seal. I complained by email but got no response.”

Posted 1 year ago

Hello, I do apologise that you have had issues with your order If you would like to email directly to cs@approvedfood.co.uk our customer service team will be happy to help Kind regards AF

Posted 1 year ago

“I sent a long update regarding the slow delivery and the delivery company dumping my shopping. I have had no response from that so don't intend to repeat myself.”

Posted 1 year ago

Hello, I do apologise that you haven't had a response from the form. If you would like to email cs@approvedfood.co.uk directly I will make sure this is picked up by our customer service team Kind regards AF

Posted 1 year ago

“I have always been satisfied with my orders however I have started to get missing items which is no big deal as price is cheap but the Lilys kitchen dog food I ordered was open package so was not happy as paid full price. I am going to wait and try elsewhere for my next orders”

Posted 1 year ago

Hello, Thank you for leaving us feedback I do apologise you have had missing items, If you would like to email cs@approvedfood.co.uk our customer service team will be happy to deal with any issues Kind regards AF

Posted 1 year ago

“Dairy products I would never buy again but everything else has been pretty good quality”

Posted 1 year ago

“Unfortunately part of my order was missing and also incorrect flavour of items sent . I did e mail and left a message on there answer phone . No contact to sort out a refund . It’s not the first time unfortunately.”

Posted 1 year ago

“Overall not a bad delivery . Well packed , unfortunately the milk chocolates were all heavily white bloomed and the jelly babies were very small and very dark coloured . I think I will be more cautious if I purchase in future”

Posted 1 year ago

“When you email me twice a day on offers, if something is good, then I have to buy it on the same day,if the email is more than 1 days old ,then I cannot find those items on your website which is frustration, also your website is very difficult to navigate. Also no-one answers your landlines when I ring up,is only email address which I don't like this procedure.”

Posted 1 year ago

“Many items arrived broken so my review is not as good as I’d have like. Not pa led well at all”

Posted 1 year ago

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Approved Food Ltd is rated 4.6 based on 9,473 reviews