Appleyard London Reviews

Name: Appleyard London
Address: Ecomnova Limited, Floor 3, 6-8 Bonhill Street, London
Rating: 4.58

4.6 Rating 11,747 Reviews

91 %

of reviewers recommend Appleyard London

4.6

Based on 11,747 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Appleyard London:

As a boutique online florist, Appleyard delivers beautiful, fresh luxury flowers 7 days a week throughout the UK.

At Appleyard London, choose from a wide range of stunning, seasonal bouquets. We use only the freshest flowers, hand conditioned to ensure they last longer in your home. Every luxury flower bouquet design is a unique creation and arranged with a hand picked, fresh assortment of flowers to embody the message you wish to convey to the recipient.

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Email:

customerservices@appleyardlondon.com

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Appleyard London 5 star review on 1st June 2025

394

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“as ever, some roses have died before the lilies start to open. Some of the lily buds had dropped off into the packaging in transit.”

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Posted 4 years ago

“Flowers arrived in perfect condition after 8pm on my wife's birthday.... Clearly this wasn't what I had in mind. Flowers still looking good after a week but due to late in the day (evening) delivery not sure I'd use Appleyard again or recommend.”

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Posted 4 years ago

“Shame not all sizes available - I would have spent more!”

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Posted 4 years ago

“My friend was very happy with her flowers but the website is terrible. It stored old addresses, got names mixed up (this questionnaire is a great example as sent to the recipient's name not mine!). Generally needs a lot of work!”

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Posted 4 years ago

“Great flowers and delivery. Customer service lacking though. I asked for a VAT receipt. Still waiting!!!!”

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Posted 4 years ago

“Lovely quality but not great value for money.”

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Posted 4 years ago

“I, unfortunately, gave a wrong address and realised about 30 secs after the click and purchase. I contacted Appleyard, but found their customer service very poor at dealing with the situation. It was fingers crossed if it got the right address, subsequent to me tracking the order and contacting Yost (their distribution partner). They did however get there because of a kindly neighbour (the address was 18, and not 8).”

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Posted 4 years ago

“Very good however on an email slip confirming the order, it missed a crucial name on the delivery note”

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Posted 4 years ago

“Roses didn’t last. The rest of the bouquet looks lovely”

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Posted 4 years ago

“It was the exact flowers shown in the picture but I understand for the covid-19 however I atleast expect it to come more close as I paid for the largest version. And didn't print my whole message on the card, you need to fix your website.”

Appleyard London 3 star review on 9th July 2020

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Posted 4 years ago

“I never saw them but they arrived. many thanks”

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Posted 4 years ago

“Lot better than the previous plant”

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Posted 4 years ago

“Flowers arrived on the day as expected BUT they were left outside the front door and the delivery driver didn't even ring the bell. My friend found them on the doorstep after I had messaged her to check outside as I'd received an email to confirm they'd been delivered. A bit disappointing as anyone could have just picked them up and walked off with them! Aside from that, the flowers were very pretty and well appreciated by the recipient.”

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Posted 4 years ago

“bouquet did not look like the photo but flowers were still nice.”

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Posted 4 years ago

“Efficient + arrived when wanted. Recipient said it was nice. But looking at the prices of your bouquets etc they are very expensive. Not sue why I got appleyard. I thought it was blossoming gifts!!! But what I had was same price.”

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Posted 4 years ago

“Very efficient ordering and delivery. Pretty flowers”

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Posted 4 years ago

“Flowers ok”

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Posted 5 years ago

“Flowers lovely but rather expensive with added postage.”

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Posted 5 years ago

“Hi. I provided contact details for the delivery of flowers but my daughter did not receive any communications other than a knock on the door. I was led to believe that providing contact details she would be aware of a delivery was imminent but unfortunately this did not happen”

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Posted 5 years ago

“The bouquet I received was much smaller than the one that was displayed on the website. Both my mother and I, without having talked to each other about that, we had the same opinion once we saw that.”

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Posted 5 years ago

Appleyard London is rated 4.6 based on 11,747 reviews