Appleyard London Reviews

Name: Appleyard London
Address: Ecomnova Limited, Floor 3, 6-8 Bonhill Street, London
Rating: 4.58

4.6 Rating 11,753 Reviews

91 %

of reviewers recommend Appleyard London

4.6

Based on 11,753 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Appleyard London:

As a boutique online florist, Appleyard delivers beautiful, fresh luxury flowers 7 days a week throughout the UK.

At Appleyard London, choose from a wide range of stunning, seasonal bouquets. We use only the freshest flowers, hand conditioned to ensure they last longer in your home. Every luxury flower bouquet design is a unique creation and arranged with a hand picked, fresh assortment of flowers to embody the message you wish to convey to the recipient.

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Email:

customerservices@appleyardlondon.com

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Appleyard London 5 star review on 1st June 2025

394

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Flowers were lovely, personalisation looks like a ribbon, and you type in as well has the message on the card, but there is no extra personalisation. Just sent with a card.”

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Posted 9 years ago

“Good quality & fast delivery”

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Posted 9 years ago

“Have bought many floral gifts from Appleyard Flowers and they have all been received with great responses from the recipients . The flowers have been very pretty and lasted at least 7 days and delivery is always on time. The only slight problem I've had was with the gift card/cards that are supposed to be with the flowers sometimes they are not in with the gift and other times they are more of a business card size not and actual card . e.g birthday/mothers day .Other than the card issue , I have been delighted with Appleyard Flowers.”

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Posted 9 years ago

“Very efficient website. Order delivered on time and in nice box. The flowers were lovely and the photo on the website did them justice. One of the roses looked "tired" and maybe was not as fresh as could have been expected. However, the rest were fine. Overall I would consider using the service again.”

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Posted 9 years ago

“I was pleased with the flowers sent to my GF. However, I tried to contact customer service and this was impossible.”

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Posted 9 years ago

“I was a little nervous about using Appleyard as I'd read some bad reviews online. However, since when do people receive a service that goes well and write a good review? Most people just part with the money and take it for granted the service goes well. Fair enough, but I suppose I should weigh in here and say that Appleyard did a great job. My mum got the flowers as planned and once they opened fully, looked exactly as in the pictures (some doing as they're pretty gorgeous photos) and apparently smell fantastic. So - good job Appleyard, thanks very much.”

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Posted 9 years ago

“Beautiful flowers however didn't seem to last that long, Mother's Day was my second attempt at seeing if they lasted more than 6 days (Valentine's Day was my first attempt), but sadly no. Not sure if i'll be using Appleyard again which is a shame as the flowers are lovely!”

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Posted 9 years ago

“nice flowers delivered on time as expected.”

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Posted 9 years ago

“The flowers and chocolates were beautiful, however the delivery didn't go according to plan. Despite ordering the Mother's Day bouquet, the flowers were dispatched immediately and then, despite delivery instructions to leave in a safe place, they were returned to a sorting office. It is unfortunate when the recipient of a gift has to go and collect it, especially when she is in her 70's! But she loved the flowers and chocolates so it was an overall success.”

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Posted 9 years ago

“Lovely flowers, although a couple were already wilting when arrived. Would still use again though.”

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Posted 9 years ago

“itz good that they deliver on a Sunday too. I had a trial Voucher that gave 50 percent off but still felt for what I got the price I paid was right. I wouldn't be paying full price for them unless I'm desperate”

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Posted 9 years ago

“Flowers were pretty however the carnations didn't last very long and appeared almost over on arrival on Mother's day”

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Posted 9 years ago

“Very good service but didn't arrive till mid-evening. Would've been a big improvement if they could've guaranteed delivery first thing in the morning. (It was mothers day after all.)”

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Posted 9 years ago

“I was generally impressed with the flowers I received although both arrived the day after my ideal date (I know it said it could arrive either a day before or after but still disappointing). The flowers were very nice but one lily was damaged. Overall very good.”

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Posted 9 years ago

“Nice flowers but not lovely unfortunately,, didn't look like the ones I ordered and definatly not large!”

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Posted 9 years ago

“Happy with presentation beautiful flowers no damages.”

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Posted 9 years ago

“Very pretty and the roses were particularly beautiful, full and a very pretty nostalgic peach/pink shade. The 'filler' berry type foliage had a strong, curry smell which was a shame and the bouquet only lasted 5 days.”

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Posted 9 years ago

“Lovely flowers bought as a Mothers Day gift for my wife. Although some of the blooms started to go over very quickly, others were just opening so overall got reasonable life. Delivery driver just left on doorstep despite us being in.”

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Posted 9 years ago

“Good delivery info, flowers very wilted when arrived however but fine once placed in water”

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Posted 9 years ago

“Very happy with both the product and the delivery.”

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Posted 9 years ago

Appleyard London is rated 4.6 based on 11,753 reviews