Appleyard London Reviews

Name: Appleyard London
Address: Ecomnova Limited, Floor 3, 6-8 Bonhill Street, London
Rating: 4.58

4.6 Rating 11,718 Reviews

91 %

of reviewers recommend Appleyard London

4.6

Based on 11,718 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Appleyard London:

As a boutique online florist, Appleyard delivers beautiful, fresh luxury flowers 7 days a week throughout the UK.

At Appleyard London, choose from a wide range of stunning, seasonal bouquets. We use only the freshest flowers, hand conditioned to ensure they last longer in your home. Every luxury flower bouquet design is a unique creation and arranged with a hand picked, fresh assortment of flowers to embody the message you wish to convey to the recipient.

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Email:

customerservices@appleyardlondon.com

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Appleyard London 5 star review on 5th April 2025

393

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“An excellent bouquet Delivered on time and with all additional items. Will recommend.”

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Posted 2 years ago

“Ordered flowers for Valentines Day. They did not arrive. Said they would arrive the following day. Received a delivery confirmation BUT THEY DID NOT ARRIVE it was all a lie. No one answers the phone nor replies to emails.”

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Posted 2 years ago

“On time and lovely.”

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Posted 2 years ago

“Ordered roses for valentines day, even paid the extra for morning delivery but didn't arrive. Spent an hour on hold trying to get through to someone on there Web chat finally did and they offered me a refund of the postage which I declined and asked for a full refund which were happy to do. Unfortunately ruined the day for my wife but I'm still alive so we move on”

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Posted 2 years ago

“Lovely fresh flowers and Prosecco delivered on time as a gift for a friend”

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Posted 2 years ago

“I used to have excellent service from Appleyard London, but this year things changed, my flowers were not delivered on Valentine’s day nor on the next day, and the best the could do was say sorry and give me credit in my Appleyard account ! Instead of actually refunding the money to my card ! Their quality of customer service has declined significantly in the past year !!”

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Posted 2 years ago

“Bought 100 x red roses for about £180-190. Received them by Yodel all smashed up inside the box. About 15 roses - were good quality almost as in photo of their webpage, all others - petals dried out, some even black, some white. Most don't even seem bloomed, but they rooting away already. Tesco sells 15 x roses for £15 that look fresh, are bloomed, twice the size and has scent (could not smell a thing from appleyard) and they last over a week. £150 would get you 50 more roses for £30 less and bouquet size would be at least 4 times bigger. Left ones from appleyard in the room to see how long will they last before they completely day - as it's embarrassment to gift it to someone anyway. However, apparently for appleyard this is up to their quality standards. Please see photo link attached below - includes, photo of delivered flowers, photo from their website and email from them confirming that they see no issues with it. Decide for yourself - if this looks QUALITY to you, before buying.”

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Posted 2 years ago

“Delivered on time. Recipient very happy!”

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Posted 2 years ago

“Brilliant service as always”

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Posted 2 years ago

“Arrived on the day they were requested for. Recipient very pleased. The photo she sent me showed the flowers in bud so hopefully they bloomed fully soon after.”

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Posted 2 years ago

“Great flowers.”

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Posted 2 years ago

“My girlfriend commented this was the best she received from Appleyard”

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Posted 2 years ago

“Brilliant service and beautiful flowers, I bought them for a friend and they lasted ages!”

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Posted 2 years ago

“Good service and follow up to make sure all is ok.”

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Posted 2 years ago

“Beautiful as always. Never been disappointed”

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Posted 2 years ago

“Very beautiful, vibrant, and full bouquet. The flowers are fresh and bloom perfectly. Wrapped nicely. Packaged and delivered with care. Thank you!!!”

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Posted 2 years ago

“Excellent service and beautiful roses”

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Posted 2 years ago

“Arrived on time and blooms were well packed, even had stem protectors with some water for some. Plenty of blooms in the pack and a lovely range of colours.”

Appleyard London 5 star review on 12th February 2023

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Posted 2 years ago

“Sent to a friend for the birth of her baby, arrived on time even he courier rang to make sure it was OK, beautiful flowers great service”

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Posted 2 years ago

“Very happy! Extremely efficient thank you”

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Posted 2 years ago

Appleyard London is rated 4.6 based on 11,718 reviews