Appleyard London Reviews

Name: Appleyard London
Address: Ecomnova Limited, Floor 3, 6-8 Bonhill Street, London
Rating: 4.58

4.6 Rating 11,747 Reviews

91 %

of reviewers recommend Appleyard London

4.6

Based on 11,747 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Appleyard London:

As a boutique online florist, Appleyard delivers beautiful, fresh luxury flowers 7 days a week throughout the UK.

At Appleyard London, choose from a wide range of stunning, seasonal bouquets. We use only the freshest flowers, hand conditioned to ensure they last longer in your home. Every luxury flower bouquet design is a unique creation and arranged with a hand picked, fresh assortment of flowers to embody the message you wish to convey to the recipient.

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Email:

customerservices@appleyardlondon.com

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Appleyard London 5 star review on 1st June 2025

394

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Great products but was a day delay on delivery due to popularity of the bouquet chosen - informed after delivery had paid. Luckily I had ordered enough in advance that the birthday flowers arrived just in time.”

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Posted 9 months ago

“Arrived on correct day &time Flowers in good condition”

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Posted 9 months ago

“Roses are a little sad, rest of the flowers are beautiful!”

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Posted 9 months ago

“Lovely bouquet but spoilt by inappropriate foliage but when I complained they dealt with the issue well. Good service”

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Posted 9 months ago

“Everything seemed to go smoothly have no complaints ,sent as a birthday gift recipient was pleased with the flowers she said they were beautiful.”

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Posted 9 months ago

“Flowers were beautiful although some damaged , box did not have a sign to store upright which meant roses were delivered up side down and water seeping into blossoms . Will need to stress this doesn’t Happ when I order them again!!”

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Posted 9 months ago

“beautiful flowers with good service.”

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Posted 9 months ago

“I bought flowers for my sister in law and she was very pleased with them. Delivered on time”

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Posted 9 months ago

“Thank you for delivering gift on sad day and on time.”

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Posted 9 months ago

“arrived on time in good condion this tme good choice of flowers”

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Posted 9 months ago

“Very easy service to use, and all but one of the twelve deliveries arrived on the specified date. Quality is normally very good, however we had two instances where that wasn't the case and I had to raise it with Appleyard - they were very responsive and arranged a replacement bouquet for the following day.”

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Posted 9 months ago

“I have not given full marks because if there is a problem, there is no one in person to speak to. Anbautomatemate on computer dosent count for me. Otherwise the bouquets have always been beautiful.”

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Posted 10 months ago

“Good choices and good customer service when the website had a 'wobble'.”

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Posted 11 months ago

“Great service, selection and good quality.”

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Posted 11 months ago

“I seemed to have ordered 2 as could not explain cost. 2 arrived. My cousin was thrilled with present but I think you must make it clearer on statement. I have accepted the 2.”

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Posted 11 months ago

“Friend loved the orchids, truffles and birthday card. Only thing she did mention was with the instruction booklet, there are no instructions on how to care for the orchids, all other flowers were mentioned except orchids”

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Posted 11 months ago

“Very happy, thought it was good value. My only minor criticism is the envelope in which the card comes has no name. This is a small detail but would really elevate the product experience.”

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Posted 1 year ago

“Arrived on time Customer liked Good communication as I forgot to put sender name on order”

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Posted 1 year ago

“I haven't seen the flowers but the recipient was delighted with them. However, I wasn't impressed with Yodel: when they weren't able to deliver on Saturday, because of the Monday Bank Holiday they didn't try again until Tuesday by which time the flowers had obviously lost some of their fresh boom.”

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Posted 1 year ago

“Nice flowers delivered on time !”

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Posted 1 year ago

Appleyard London is rated 4.6 based on 11,747 reviews