Appleyard London Reviews

Name: Appleyard London
Address: Ecomnova Limited, Floor 3, 6-8 Bonhill Street, London
Rating: 4.58

4.6 Rating 11,745 Reviews

91 %

of reviewers recommend Appleyard London

4.6

Based on 11,745 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Appleyard London:

As a boutique online florist, Appleyard delivers beautiful, fresh luxury flowers 7 days a week throughout the UK.

At Appleyard London, choose from a wide range of stunning, seasonal bouquets. We use only the freshest flowers, hand conditioned to ensure they last longer in your home. Every luxury flower bouquet design is a unique creation and arranged with a hand picked, fresh assortment of flowers to embody the message you wish to convey to the recipient.

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Email:

customerservices@appleyardlondon.com

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Appleyard London 5 star review on 1st June 2025

394

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I've always had good experiences and normally a 5. However delivery was way later than it was supposed to be and given the flowers were with Yodel they probably won't last as they should. Also meant the recipient did not have on the date and that was the reason I chose the particular item.”

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Posted 6 months ago

“Flowers and price are good for the high quality. Thank you. The delivery service to my area in the Midlands is YODEL, who delivered the flowers quite late on the afternoon of the birthday. Nevertheless the Birthday girl was delighted. Max resolve the delivery problem for me. Thank you for the personal attention.”

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Posted 6 months ago

Hi, Thank you for your review. We’re pleased to hear you were happy with the flowers and pricing. However, we sincerely apologize for the delivery issues you experienced with YODEL. Timeliness is essential, especially for special occasions, and we understand how disappointing that must have been. Your feedback about delivery preferences is also appreciated as it helps us improve. We always strive to offer the best options for our customers, and we value your preference for DPD. We hope you'll consider giving us another chance, and we’ll work to ensure your next experience is much smoother. Best regards, Appleyard London Customer Support Team

Posted 6 months ago

“Lovely packed and came up beautifully following the instructions - thank you”

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Posted 6 months ago

“Ordering online experience was fast and painless, and reasonably priced. The delivery was pretty quick, lovely flowers. I would have given 5 stars if not for the poor handling of the flowers upon delivery, it was left upside-down at our mailbox and not at our doorstep as requested. Good thing was that the packaging held, and it was all in good condition.”

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Posted 6 months ago

“I did not receive the flowers myself but the delivery went well. Thanks”

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Posted 6 months ago

“Great delivery and service, flower bunch was small for the vase added to the order.”

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Posted 7 months ago

“The flowers were very nice, but could of done with less foliage and a few more blooms.”

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Posted 7 months ago

“nice flowers”

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Posted 7 months ago

“Easy to arrange a delivery, and the delivery was in good time. The lady who received them was very pleased”

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Posted 7 months ago

“Some initial teething problems were speedily and fully resolved. Recipients delighted with bouquets and champagne. Look forward to using Appleyard again and being able to award the full five stars.”

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Posted 7 months ago

“Flowers arrived in beautiful condition!”

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Posted 8 months ago

“Beautiful flowers, the recpient was delighted”

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Posted 8 months ago

“Arrived on the day as requested”

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Posted 8 months ago

“Flowers were beautiful and delivery was seamless. The booking process when making multiple orders was a little confusing though - even now when asking for my review you addressed it to one of the recipients instead of to me. Otherwise very happy with the service and selection :)”

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Posted 8 months ago

“The order process was very easy”

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Posted 8 months ago

“Reliable and the gift was well received.”

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Posted 8 months ago

“Très bon RM”

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Posted 8 months ago

“I ordered a letterbox delivery from Appleyard, which was okay although they seemed a little sad until in water. In comparison we had a delivery of flowers from another provider, but still via overnight courier that were more vibrant and healthy looking. Therefore I think this could be dealt with better, plus there’s no way that my postman would have attempted to push that box through our letterbox. Having said all of the above, the flowers were beautiful with the mixture of wild and natural looking flowers with ornate garden type flowers a delight. Also, with the credit I had and an offer code they were affordable which meant I was able to order them as an extra”

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Posted 8 months ago

“I received a credit voucher as my previous flowers wilted within 2 days. The lilies I ordered were beautiful and have really stayed the course. Very pleased.”

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Posted 8 months ago

“Great products but was a day delay on delivery due to popularity of the bouquet chosen - informed after delivery had paid. Luckily I had ordered enough in advance that the birthday flowers arrived just in time.”

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Posted 9 months ago

Appleyard London is rated 4.6 based on 11,745 reviews