ANYVAN Reviews

Name: ANYVAN
Address: The Triangle, 5 -17 Hammersmith Grove, Hammersmith, London, London Borough of Hammersmith and Fulham
Rating: 3.44

3.4 Rating 2,903 Reviews

62 %

of reviewers recommend ANYVAN

Company Reviews

Metrics

Info

3.4

Based on 2,903 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 66%
Accurate And Undamaged Orders	Greater than 74%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	2.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About ANYVAN:

AnyVan makes moving anything, anywhere hassle-free and affordable using trusted drivers. Whether you're moving a sofa down the road or your whole home across the country, we've got a van for that!

Phone:

020 3872 3050

Email:

info@anyvan.com

Location:

The Triangle, 5 -17 Hammersmith Grove,
Hammersmith,
London
London Borough of Hammersmith and Fulham
W6 0LG

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“You guys are brilliant driver turned up early got the van loaded really quick made sure he had the correct details then off he went I can't fault anyvan the did an excellent job I'll definitely recommend you to anyone I know who needs to shift a vehicle can't thank you enough 😊”

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Posted 5 years ago

“I have used this company twice in the last two months and I have to say. It was a very good experience. Both teams were extremely professional and kind. I would highly recommend Anyvan.”

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Posted 5 years ago

“I have used this company twice in the last two months and I have to say. It was a very good experience. Both teams were extremely professional and kind. I would highly recommend Anyvan.”

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Posted 5 years ago

“Really efficient service. Highly recommend them.”

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Posted 5 years ago

“Dealing with Anyvan was easy from day one, from the itinerary, to booking a time and date, to tracking your drivers. Service from the removal guys. Piotr and his partner (sorry I didn’t catch your name) were friendly, helpful and got the job done really quickly! Thanks again!”

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Posted 5 years ago

“I watched the movers drag, drop, scratch and knock numerous bits of furniture and belongings - some of which is now irreparable. When asked if the movers could not do this and take a little extra care, their response was "we're doing our best". Not only that, one of the drivers asked if I had any drugs to sell, and had such a severe limp that they were unable to help - despite the second person costing an extra £100 (which Anyvan refuse to refund). The final offer of compensation for the service I received amounted to a 10% refund, which is woeful. Please think twice before hiring these guys. Yes they're cheap, but that comes at the cost of you having to carry everything yourself and watch them damage your possessions.”

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Posted 5 years ago

“Really efficient service. The driver and his colleague were both really polite and super helpful. My furniture was delivered to its final destination in perfect condition. I can highly recommend AnyVan.”

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Posted 5 years ago

“No show on the day of house removal. No communication. Had to chase for an explanation. Told the driver could not make our booking, and that anyvan would find a replacement later that day. No updates as promised. Phoned multiple times, but continually get cut off hold due to "all agents busy". Still no sign of progress 7 hours later. No solution, no refund, no communication. AVOID. If I could leave a zero star I would.”

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Posted 5 years ago

“In the run-up to my move, the staff at Any Van were, friendly, professional, and promoted their company, with a nothing too much trouble attitude. The guys who moved my home were brilliant! Nothing seemed to much trouble. In all, a good experience - Thanks!”

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Posted 5 years ago

“Good service, polite and professional.”

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Posted 5 years ago

“Horrendous service, damaged furniture Horrendous service!! Please don't use this company. We had our bed, arm chair and dining table damaged. My entire jewellery box drop all over the drive. We had to cut up our throws to use as floor coverings as they wouldn't take shoes off or wear boot covers. We paid for dismantling but they turned up with no tools. I went back and forth with anyvan to seek compensation and ended up with nothing. Even if you have before photos they don't accept them as they need to be date stamped. Im amazed to see so many good reviews. We must have been the unlucky ones. I can accept that anyvan are technically the middle man but they took no responsibility to assist with rectifying the damage and loss that we suffered.”

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Posted 5 years ago

“Very efficient, easy to book and excellent communication systems. Helpful and friendly staff. Highly recommend this company for quick straightforward moves.”

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Posted 5 years ago

“Sunday pickup and delivery. Good communications in between. Not cheap but certainly good. Same day delivery at the weekend!”

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Posted 5 years ago

“Very helpful and hard working. Very pleased with service”

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Posted 5 years ago

“Friendly and efficient service. Got a wardrobe up a tight stairway though walls did sustain minor damage! But I am very happy with the service and level of help.”

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Posted 5 years ago

“Unbelievable friendly service. Quick efficient. couldn't fault them.”

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Posted 5 years ago

“I used these guys to move some items, there was one pick up point and three drop offs. No problem smooth as you like. The lads were polite and efficient and well organised. Great job 👍”

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Posted 5 years ago

“Very helpful guys and careful with the furniture. Plenty of blankets in the van for protection.”

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Posted 5 years ago

“Damaged multiple items of furniture and put a hole in my floor. Smashed my dining table beyond repair, ripped my sofa, scratched my dresser. I am having to have a new floor which is a huge inconvenience regardless of the cost. They offered £250. What an insult. They have damaged £3500 worth of furniture AND a brand new floor and they offer £250. Avoid this company.”

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Posted 5 years ago

“Great service at an even better price - would highly recommend ANYVAN to anyone who needs to move items. Easy to book - although had to take measurements of some items such as chest of draws but things like 3 seater sofa, king size mattress could be selected from a drop-down menu. Kept up to date of when the driver would arrive via text and email. The driver and his colleague were very helpful and friendly. Would highly recommend this service!”

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Posted 5 years ago

ANYVAN is rated 3.4 based on 2,903 reviews