Name: ANYVAN
Address: The Triangle, 5 -17 Hammersmith Grove, Hammersmith, London, London Borough of Hammersmith and Fulham
Rating: 3.44

“Really great experience. Everything was straightforward, informative and on time. Service was extremely friendly throughout too. Would highly recommend and will definitely use again!”

Helpful Report

Posted 1 month ago

Hi LN! Thank you so much for your review! ⭐ Your feedback means a lot to us here at AnyVan, and we truly appreciate you taking the time to share your thoughts 💬. We look forward to welcoming you back soon! 🚚💙 Kind regards, AnyVan

Posted 1 month ago

“Good experience, excellent service and communication”

Helpful Report

Posted 1 month ago

Hi Jeff, Thank you so much for your review! ⭐ Your feedback means a lot to us here at AnyVan, and we truly appreciate you taking the time to share your thoughts 💬. We look forward to welcoming you back soon! 🚚💙 Kind regards, AnyVan

Posted 1 month ago

“Great service at a reasonable price. Communication was excellent and the delivery driver helpful and polite. No problem recommending Anyvan.”

Helpful Report

Posted 1 month ago

Hi Jane, Thank you so much for your review! ⭐ Your feedback means a lot to us here at AnyVan, and we truly appreciate you taking the time to share your thoughts 💬. We look forward to welcoming you back soon! 🚚💙 Kind regards, AnyVan

Posted 1 month ago

“Having a floor replaced created a huge pile of boarding and underlay. The flooring lads rang ANYVAN at teatime. They came the day after, about midday, and took it all away to a tip. Easy and effective.”

Helpful Report

Posted 1 month ago

Hi there! Thank you so much for your review! ⭐ Your feedback means a lot to us here at AnyVan, and we truly appreciate you taking the time to share your thoughts 💬. We look forward to welcoming you back soon! 🚚💙 Kind regards, AnyVan

Posted 1 month ago

“Extremely dissatisfied with AnyVan’s service on 26 February. The move, scheduled to start at 08:00, was mismanaged from the outset. The team arrived unprepared, unaware that the fridge freezer required door removal, and lacked the tools or knowledge to handle it — leaving us to resolve the issue ourselves. The van provided was too small for the booked load, forcing multiple unnecessary trips and causing major delays. After completing one journey, the team left and did not return until 18:00, with final delivery not completed until 19:00. Throughout the day, repeated assurances that they would arrive “shortly” proved inaccurate. Additional serious issues: • No tail lift, despite this being required at booking • Dirty van flooring unsuitable for household goods • No protective sheets or adequate equipment • Insufficient manpower to safely unload heavy items • Fridge freezer sustained damage during handling Customer service communication was inconsistent and conflicting regarding the services included and what should have been possible. Overall, this was a deeply unprofessional experience that caused unnecessary stress, disruption, and damage. The service delivered was far below reasonable expectations and not in line with what was advertised. I would not recommend AnyVan based on this experience.”

Helpful Report

Posted 1 month ago

Hi Annie, We're really sorry to hear about the issues that you've raised around your AnyVan experience and would really appreciate the opportunity to try to resolve these. So that we can do this, can you please email qualityandresolutions@anyvan.com with your name, booking reference and details of your complaint? Kind Regards, AnyVan

Posted 1 month ago

“Fast efficient process! Friendly accommodating driver! Left a piece of the furniture on his van by mistake- drove back to our house after his shift and dropped it off! Would definitely use again and recommend to friends and family”

Helpful Report

Posted 1 month ago

Hi there, Thank you so much for your review! ⭐ Your feedback means a lot to us here at AnyVan, and we truly appreciate you taking the time to share your thoughts 💬. We look forward to welcoming you back soon! 🚚💙 Kind regards, AnyVan

Posted 1 month ago

“Delivery at time advised. Helpful driver. Satisfied customer.”

Helpful Report

Posted 1 month ago

Hi Paul, Thank you so much for your review! ⭐ Your feedback means a lot to us here at AnyVan, and we truly appreciate you taking the time to share your thoughts 💬. We look forward to welcoming you back soon! 🚚💙 Kind regards, AnyVan

Posted 1 month ago

“Very good service.”

Helpful Report

Posted 1 month ago

Hi Peter, Thank you so much for your review! ⭐ Your feedback means a lot to us here at AnyVan, and we truly appreciate you taking the time to share your thoughts 💬. We look forward to welcoming you back soon! 🚚💙 Kind regards, AnyVan

Posted 1 month ago

“Let me try and save you any hassle with booking with these absolute jokers if you actually want the job done and any degree of professionalism. 8 out of the last 10 google reviews are one star, hindsight is great but should have checked. Please dont let yourselves be let down by this so called company. Basically what you get is a company sub contracting out to Basically any old tom, dick and Harry with a van. Zero knowledge of removals and zero tools for the job and not even a van suitable! I had an office moved booked in with them for 1 item (yes 1 sole item) it is a very heavy hearing booth on wheels. Granted its an unusual item but supplied all the dimensions and weight so they know what working with. Accepted the job and paid for the service. Now today comes and they turn up outside of the delivery window. 2 hours early and I was not there as not expecting them. They came in a van with no tail lift, they had zero equipment such as a dollie or hand truck, no moving straps, ropes or chords, furniture sliders. Basically anything that is needed to move heavy furniture. They ended up refusing to take the item. The move consisted of moving it 200 yards and putting it into a lift. Could have done that myself, then saying it's too heavy to move. The driver then left. I was off site (as stated, it was outside the window) and it took me nearly an hour to get to speak with customer service. Put me on hold for a good while and the end solution was they would give me a refund (was told multiple times their terms mean shouldn't even get one and basically should be grateful). Didn't actually want this solution I wanted to get the item moved. Asked to speak to a manager and was Basically told it would take 24 to 48 hours for contact and the answer would be the same. Im now left with the said item still in an office we are meant to be vacating tomorrow. So, please , please, please dont use this company unless you want to be let down. Go read the Google reviews for yourself. Save yourself any stress and hassle and use a reputable company.”

Helpful Report

Posted 1 month ago

Hi Adam, Thank you for taking the time to share your feedback. We’re sorry that your booking did not go ahead as planned and understand how frustrating this must have been, particularly given the time pressures around vacating your office. For clarity, while dimensions were provided at booking, the item in question weighed approximately 300kg. For health and safety reasons, our transport providers are unable to manually move items of this weight without specialist lifting equipment, such as a tail lift or mechanical handling tools. Where an item exceeds safe manual handling limits, the job cannot proceed. This is to protect both customers’ property and the safety of the crew. We can confirm that as the move could not be completed, your booking was cancelled and a full refund was issued. We appreciate that this was not the outcome you wanted, however safety considerations must always take priority. Kind regards, AnyVan

Posted 1 month ago

“Well designed website making it a smooth and straightforward booking experience. Fair prices. Good communication throughout. Punctual and polite team. handled the goods with care. Highly recommended and will use them again when needed.”

Helpful Report

Posted 1 month ago

Hi there! Thank you so much for your review! ⭐ Your feedback means a lot to us here at AnyVan, and we truly appreciate you taking the time to share your thoughts 💬. We look forward to welcoming you back soon! 🚚💙 Kind regards, AnyVan

Posted 1 month ago

“Delivery was done efficiently and timely. The gentlemen was very professional and friendly, providing great customer service. Very happy with the service!”

Helpful Report

Posted 1 month ago

Hi Asif, Thank you so much for your review! ⭐ Your feedback means a lot to us here at AnyVan, and we truly appreciate you taking the time to share your thoughts 💬. We look forward to welcoming you back soon! 🚚💙 Kind regards, AnyVan

Posted 1 month ago

“Delivery was done efficiently and timely. The gentlemen was very professional and friendly, providing great customer service. Very happy with the service!”

Helpful Report

Posted 1 month ago

Hi Asif, Thank you so much for your review! ⭐ Your feedback means a lot to us here at AnyVan, and we truly appreciate you taking the time to share your thoughts 💬. We look forward to welcoming you back soon! 🚚💙 Kind regards, AnyVan

Posted 1 month ago

“Our AnyVan driver, Onur, was great and kept us informed even though he had been delayed on earlier deliveries.”

Helpful Report

Posted 1 month ago

Hi there, Thank you so much for your review! ⭐ Your feedback means a lot to us here at AnyVan, and we truly appreciate you taking the time to share your thoughts 💬. We look forward to welcoming you back soon! 🚚💙 Kind regards, AnyVan

Posted 1 month ago

“An excellent service. Van arrived on time and could be tracked from two hours before booking time and through the day. The driver and his assistant were friendly and efficient. They made lifting my heavy items look easy and delivered everything very quickly.”

Helpful Report

Posted 1 month ago

Hi Peter, Thank you so much for your review! ⭐ Your feedback means a lot to us here at AnyVan, and we truly appreciate you taking the time to share your thoughts 💬. We look forward to welcoming you back soon! 🚚💙 Kind regards, AnyVan

Posted 1 month ago

“An excellent service. Van arrived on time and could be tracked from two hours before booking time and through the day. The driver and his assistant were friendly and efficient. They made lifting my heavy items look easy and delivered everything very quickly.”

Helpful Report

Posted 1 month ago

Hi Peter, Thank you so much for your review! ⭐ Your feedback means a lot to us here at AnyVan, and we truly appreciate you taking the time to share your thoughts 💬. We look forward to welcoming you back soon! 🚚💙 Kind regards, AnyVan

Posted 1 month ago

“We booked our move with AnyVan in the UK, and we couldn’t be happier with the service. The team arrived right on time and even called ahead to let us know they were on their way, which we really appreciated. They were extremely polite, friendly, and professional throughout the whole process. Everything was handled with great care and attention. All our belongings were moved safely and efficiently. We are very satisfied with the service — the whole experience turned out to be much easier than we had imagined. Highly recommended!”

Helpful Report

Posted 1 month ago

Hi Karyna, Thank you so much for your review! ⭐ Your feedback means a lot to us here at AnyVan, and we truly appreciate you taking the time to share your thoughts 💬. We look forward to welcoming you back soon! 🚚💙 Kind regards, AnyVan

Posted 1 month ago

“What a brilliant service very impressive! Constant updates on progress which allowed for good planning on my side. Delivered with care and consideration. Highly recommend the service. Faultless! Thank you!”

Helpful Report

Posted 1 month ago

Hi Neal, Thank you so much for your review! ⭐ Your feedback means a lot to us here at AnyVan, and we truly appreciate you taking the time to share your thoughts 💬. We look forward to welcoming you back soon! 🚚💙 Kind regards, AnyVan

Posted 1 month ago

“Fantastic service good price”

Helpful Report

Posted 1 month ago

Hi! Thank you so much for your review! ⭐ Your feedback means a lot to us here at AnyVan, and we truly appreciate you taking the time to share your thoughts 💬. We look forward to welcoming you back soon! 🚚💙 Kind regards, AnyVan

Posted 1 month ago

“Fantastic service good price”

Helpful Report

Posted 1 month ago

Hi! Thank you so much for your review! ⭐ Your feedback means a lot to us here at AnyVan, and we truly appreciate you taking the time to share your thoughts 💬. We look forward to welcoming you back soon! 🚚💙 Kind regards, AnyVan

Posted 1 month ago

“Good communication, good price and easy to arrange. Kept up to date on timings before and during the move day. 'Movers' were great, polite, punctual and quick. Thank you.”

Helpful Report

Posted 1 month ago

Hi there! Thank you so much for your review! ⭐ Your feedback means a lot to us here at AnyVan, and we truly appreciate you taking the time to share your thoughts 💬. We look forward to welcoming you back soon! 🚚💙 Kind regards, AnyVan

Posted 1 month ago

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 77%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

ANYVAN Reviews

About ANYVAN:

Phone:

Email:

Location: