Name: ANYVAN
Address: The Triangle, 5 -17 Hammersmith Grove, Hammersmith, London, London Borough of Hammersmith and Fulham
Rating: 3.44

“Easy to book. Lots of communication by text, WhatsApp and phone. Delivered on time by a cheery delivery man. Excellent, would recommend.”

Helpful Report

Posted 2 weeks ago

Hi there! Thank you so much for your review! ⭐ Your feedback means a lot to us here at AnyVan, and we truly appreciate you taking the time to share your thoughts 💬. We look forward to welcoming you back soon! 🚚💙 Kind regards, AnyVan

Posted 2 weeks ago

“I was so pleased with the service from Anyvan. They were affordable, reliable and took great care with what they transported. There communication throughout the process was superb. I would 100% recommend them to everyone.”

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Posted 3 weeks ago

Hi Linda, Thank you so much for your review! ⭐ Your feedback means a lot to us here at AnyVan, and we truly appreciate you taking the time to share your thoughts 💬. We look forward to welcoming you back soon! 🚚💙 Kind regards, AnyVan

Posted 2 weeks ago

“A relatively small job was handled very efficiently. The guys moved a large modular sofa, large coffee table and large stand lamp. Great job and would certainly use them again.”

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Posted 3 weeks ago

Hi Charlie, Thank you so much for your review! ⭐ Your feedback means a lot to us here at AnyVan, and we truly appreciate you taking the time to share your thoughts 💬. We look forward to welcoming you back soon! 🚚💙 Kind regards, AnyVan

Posted 3 weeks ago

“Be Ry good and helpful”

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Posted 3 weeks ago

Hi V! Thank you so much for your review! ⭐ Your feedback means a lot to us here at AnyVan, and we truly appreciate you taking the time to share your thoughts 💬. We look forward to welcoming you back soon! 🚚💙 Kind regards, AnyVan

Posted 3 weeks ago

“AMATEURS. Not a clue of what they are doing. They give you what looks like a good quote and then the day they arrive everything that doesn’t go in the card boxes (they themselves estimated) costs extra!!!!!!! Laundry basket? Extra. You have your own stuff boxed? Extra per box… and so on and so on… I had to call another company to finish my move for a decent price on top of the huge bill I had already paid to AnyVan. They aren’t clear about anything and my move was an absolute nightmare thanks to them.”

Helpful Report

Posted 3 weeks ago

Hi There, Thank you for sharing your feedback. We’re very sorry to hear about the difficulties you experienced during your move. Moving home can be stressful, and we completely understand how frustrating it must have been when your expectations were not met. To clarify, AnyVan operates as an inventory-based service. This means we rely on customers to provide accurate details of everything they need to move. Based on that information, we allocate the space, time, and resources required for the job. While our teams can offer guidance if requested, ultimately customers know their homes and items best, and it is their responsibility to ensure the inventory provided matches their requirements. To put this into perspective, two households with the same floor plan can have completely different items inside, and even within a two-bedroom apartment, the number, size, and type of items can vary significantly. Our estimates are offered as guidance, but what you book is ultimately based on your discretion to ensure it suits your needs. A member of our service quality team has reached out directly to address your concerns and provide support. We hope this helps clarify how our process works and shows our commitment to listening to feedback and improving our service. Kind regards, AnyVan

Posted 3 weeks ago

“This is the worst experience I have ever had , poor communication awful service lost property rude workers you get what you pay for please don’t use these pay a little extra”

Helpful Report

Posted 3 weeks ago

Hi there, Thank you for sharing your feedback. We’re very sorry to hear that your experience was frustrating and stressful. We understand how upsetting it is to feel let down during a move, and we apologise for the impact this had. While we always aim to provide clear communication and a smooth service, we know we don’t always get it right and appreciate you taking the time to let us know. Your comments will help us improve going forward. Kind Regards, AnyVan

Posted 3 weeks ago

“This is the worst experience I have ever had , poor communication awful service lost property rude workers you get what you pay for please don’t use these pay a little extra”

Helpful Report

Posted 3 weeks ago

Hi there, Thank you for sharing your feedback. We’re very sorry to hear that your experience was frustrating and stressful. We understand how upsetting it is to feel let down during a move, and we apologise for the impact this had. While we always aim to provide clear communication and a smooth service, we know we don’t always get it right and appreciate you taking the time to let us know. Your comments will help us improve going forward. Kind Regards, AnyVan

Posted 3 weeks ago

“Good communication”

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Posted 3 weeks ago

Hi there! Thank you so much for your review! ⭐ Your feedback means a lot to us here at AnyVan, and we truly appreciate you taking the time to share your thoughts 💬. We look forward to welcoming you back soon! 🚚💙 Kind regards, AnyVan

Posted 3 weeks ago

“Extremely disappointing experience with AnyVan. What should have been a straightforward collection of three sofas, a dining table with chairs and a display cabinet turned into a stressful and uncomfortable situation from the moment the removal team arrived. The job had already been booked and paid for in advance at £450. However, instead of getting on with the work, the team immediately started scrutinising the size of the items and questioning everything. I was then told that I would need to pay an additional £250 for one extra item, something that had never been raised during the booking process. Being asked for more money once the movers are already at your door puts customers in a very difficult position and feels extremely unfair. What should have been a simple job suddenly became an argument over unexpected charges. The overall attitude from the team was negative from the start and the professionalism was lacking. Customer service sounded polite on the phone but were ultimately dismissive and offered very little help in resolving the situation. The whole experience left me feeling very uncomfortable about how this company operates. After reading other reviews, it seems I may not be the only person who has experienced similar issues. If this matter is not properly addressed, I will be escalating my complaint further through consumer channels and additional review platforms so others can make an informed decision before booking. I strongly recommend thinking twice before using this company.”

Helpful Report

Posted 3 weeks ago

Hi Marselle, Thank you for taking the time to share your feedback. We’re very sorry to hear that your experience was stressful and disappointing. A member of our Service Quality team has reached out to you directly to discuss your concerns and see how we can assist further. We appreciate you bringing this to our attention, and your feedback will help us improve our service going forward. Kind Regards, AnyVan

Posted 3 weeks ago

“I had organised a mattress and bed to be collected. I liked the way you could track when the delivery driver was near. They were professional, and had a friendly manner. The goods were delivered that evening in good condition. Would use again.”

Helpful Report

Posted 3 weeks ago

Hi there! Thank you so much for your review! ⭐ Your feedback means a lot to us here at AnyVan, and we truly appreciate you taking the time to share your thoughts 💬. We look forward to welcoming you back soon! 🚚💙 Kind regards, AnyVan

Posted 3 weeks ago

“Punctual, efficient and seamless booking system. Easy to modify and clear.”

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Posted 4 weeks ago

Hi there! Thank you so much for your review! ⭐ Your feedback means a lot to us here at AnyVan, and we truly appreciate you taking the time to share your thoughts 💬. We look forward to welcoming you back soon! 🚚💙 Kind regards, AnyVan

Posted 3 weeks ago

“Window broken by moving team. Table broken. At least 3 other items scratched and chipped. Incredibly rude movers. Still no resolution by AnyVan. Unable to speak to complaints/claims team. No resolution. One star given because zero is not an option.”

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Posted 4 weeks ago

Hi Camilla, Thank you for your understanding of how our service works and for your patience. Our team has reached out to assist with your concerns and provided guidance on how to proceed. We appreciate you taking the time to share your feedback. Kind Regards, AnyVan

Posted 3 weeks ago

“Great service, I don't need to collect goods, I just wait at home to be delivered ~”

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Posted 1 month ago

Hi there! Thank you so much for your review! ⭐ Your feedback means a lot to us here at AnyVan, and we truly appreciate you taking the time to share your thoughts 💬. We look forward to welcoming you back soon! 🚚💙 Kind regards, AnyVan

Posted 3 weeks ago

“Quick and easy deal with. Thanks”

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Posted 1 month ago

Hi there! Thank you so much for your review! ⭐ Your feedback means a lot to us here at AnyVan, and we truly appreciate you taking the time to share your thoughts 💬. We look forward to welcoming you back soon! 🚚💙 Kind regards, AnyVan

Posted 3 weeks ago

“Had a great experience using AnyVan to move from our 3 bed house to our new place 4 hours away. Florin and his partner couldn’t do enough to help. Thank you.”

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Posted 1 month ago

Hi Jason, Thank you so much for your review! ⭐ Your feedback means a lot to us here at AnyVan, and we truly appreciate you taking the time to share your thoughts 💬. We look forward to welcoming you back soon! 🚚💙 Kind regards, AnyVan

Posted 3 weeks ago

“Had a great experience using AnyVan to move from our 3 bed house to our new place 4 hours away. Florin and his partner couldn’t do enough to help. Thank you.”

Helpful Report

Posted 1 month ago

Hi Jason, Thank you so much for your review! ⭐ Your feedback means a lot to us here at AnyVan, and we truly appreciate you taking the time to share your thoughts 💬. We look forward to welcoming you back soon! 🚚💙 Kind regards, AnyVan

Posted 3 weeks ago

“Had a great experience using AnyVan to move from our 3 bed house to our new place 4 hours away. Florin and his partner couldn’t do enough to help. Thank you.”

Helpful Report

Posted 1 month ago

Hi Jason, Thank you so much for your review! ⭐ Your feedback means a lot to us here at AnyVan, and we truly appreciate you taking the time to share your thoughts 💬. We look forward to welcoming you back soon! 🚚💙 Kind regards, AnyVan

Posted 3 weeks ago

“FIRSTLY - the team that arrived and did our move were excellent and need commendation but they were/ are nothing to do with AnyVan they were subcontracted. SECONDLY - AnyVan is NOT a removal company. It’s purely a marketing telephone front who quote through their website then tender and subcontract the actual move to anyone who replies to the bid. After specifically asking AnyVan about moving my 49” TV (just an ordinary LG) and included it with my household goods they said that they had all the equipment, agreed to and charged me for moving it. AnyVan do NOT have the required protective equipment to carry a TV nor insurance if it gets damaged - so quite rightly my team would not take it. I had to make an extra 4 hour round trip to finally take the TV that I had been charged for in my estate car. I had a call from AnyVan apologising and said they would look at refunding the fee and compensation for not moving the TV and would call me back. I am still waiting a week later - I don’t believe they will call back. Waste of space company I would not recommend AnyVan to anyone and now regret using them and am considering legal options against them. . Use them at your peril.”

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Posted 1 month ago

“Car from Belfast to North Yorkshire. Very reasonable price, very competitive. Driver extremely knowledgeable and he kept me informed about his journey and what his expected ETA was going to be. Got car in condition I expected. Company was very good at communicating with me. All in all a very positive experience.”

Helpful Report

Posted 1 month ago

Hi there! Thank you so much for your review! ⭐ Your feedback means a lot to us here at AnyVan, and we truly appreciate you taking the time to share your thoughts 💬. We look forward to welcoming you back soon! 🚚💙 Kind regards, AnyVan

Posted 1 month ago

“Everything was fine, quick and transparent handling.”

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Posted 1 month ago

Hi there! Thank you so much for your review! ⭐ Your feedback means a lot to us here at AnyVan, and we truly appreciate you taking the time to share your thoughts 💬. We look forward to welcoming you back soon! 🚚💙 Kind regards, AnyVan

Posted 1 month ago

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 77%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

ANYVAN Reviews

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