AlzProducts Reviews

Name: AlzProducts
Address: Unit 2, 68 Bayton Road, Exhall, Coventry
Rating: 4.70

4.7 Rating 4,454 Reviews

95 %

of reviewers recommend AlzProducts

4.7

Based on 4,454 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

024 7642 2224

Email:

support@alzproducts.co.uk

Location:

Unit 2, 68 Bayton Road, Exhall
Coventry
CV7 9EJ

AlzProducts 3 star review on 15th April 2025

Anonymous // 01/01/2019

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“Prompt order process - would buy again”

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“I bought this for my granddaughter age 8. She adores it. The cat doesn’t do anything but breath, that didn’t put her off. Delivery was quick and well packed. I will be shopping here again. Super site for a great cause.”

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“Service is excellent arrived very quickly.”

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“Purchased for my elderly mother who had broken her wrist and was struggling to pick up her normal china mug with her left hand. This was the perfect lightweight solution.”

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“This is a good product, however it lacks in certain areas. i.e. the size of the unit limits where it can go and the locking side prevents it from going onto a socket that is not in the middle of a wall. Another problem is with the depth of the lid, as my mother has dementia she constantly turns off the phones at night causing them to 'run flat' they become useless in the morning. most phones have the power adaptor made into the plug, so therefore the lid will not fully shut and lock. needs improvement but still a good product.”

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“Good customer sevrice. Not quite enough product detail on the website, so i had to email for it.”

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“My Dad has dementia and lost his real cat some months ago. He loves this replacement cat it has brought him great comfort and happiness. Only negative is you can hear the mechanics when it moves, however this doesn't appear to phase him.”

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“This is a good product but a little basic for my mothers needs. I felt it was more like a baby's toy than something mum would be interested in. This could be a poor purchase choice on my part, and although mum fiddles with everything around her maybe her dementia is not advanced enough for this item. It's VERY basic for the price.”

Helpful Report

We're sorry to hear that the Fiddle Muff Comforter was a little basic for her mother’s needs. We do have a 30 day returns policy, so you are welcome to return the Fiddle Muff for a refund. Please contact our customer service team and we'll be happy to get this booked into our system.

“The original product was faulty but was replaced as soon as I contacted the firm. ‘Jackie’ was extremely helpful and pleasant throughout.”

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“Excellent in every way”

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“Great product but didn't switch on with the right time, so my Father-in-Law had to wait until someone could alter it for him”

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“I gave this dog as a present to my dad who has dementia. Both he and my mum love her! 😊❤️🐶”

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“An excellent product.”

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“Easy ordering, quick delivery. We are very happy with the service from AlzProducts.”

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“Good selection of products which take some of the guesswork out of what to give which can help people with dementia. Quick and easy order and delivery process and lovely quality items.”

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“Bought for Mum who has Dementia and her face lit up when she opened her Perfect Petzzz. It was absolutely perfect and would definitely recommend.”

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“It works fine”

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“Disappointed the size of the screen when edged by the heavy white surround. Most people with Dementia or Alzheimer’s need a large screen to see clearly the time of the day. Why do you need a comma after the date figure? Similarly very difficult for person with dementia to work out what exactly is it’s purpose. Take it out. It was very easy to set up.”

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“Bought this for my Mum who is in the latter stages of dementia. She isn’t able to do the whole puzzle but loves the picture and it engages her. She helps with pressing the pieces in place. The puzzle stimulates her.”

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“I bought the cat for my adopted Grandaughter, she loves it.”

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AlzProducts is rated 4.7 based on 4,454 reviews