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AlzProducts Reviews

4.7 Rating 3,991 Reviews

95 %

of reviewers recommend AlzProducts

Company Reviews

Product Reviews

4.7

Based on 3,991 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

024 7642 2224

Email:

support@alzproducts.co.uk

Location:

Unit 2, 68 Bayton Road, Exhall
Coventry
CV7 9EJ

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AlzProducts 5 star review on 6th April 2024

AlzProducts 5 star review on 6th April 2024

AlzProducts 5 star review on 2nd April 2024

AlzProducts 5 star review on 26th March 2024

AlzProducts 5 star review on 21st February 2024

AlzProducts 5 star review on 21st February 2024

AlzProducts 5 star review on 14th January 2024

71

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This was bought for my elderly mother and I quite like it. However her eyesight is very poor, and since the product may often be used for old people, perhaps a dark stripe around the carafe would make it more visible and less likely to be knocked over.”

“We were unsure at first because you can hear mechanical noises with every movement. However my mum was delighted to receive this as a birthday gift - in fact she said this was her best present. Fantastic design. Thank you.”

“We bought the simple music player which was perfect for Mum.”

“Highly recommended company, fast dispatch and good communication.”

“Quick and easy to order and delivered very quickly”

“very quick delivery”

“Excellent product and service”

“Bought the 'Flipper, TV remote for my elderly mother-in-law who has a severe visual impairment and struggled with the small buttons and close spacing on modern TV set standard remote controls. Her opinion after a couple of weeks of use is 'wonderful and so easy to use'!”

“Great design but overpriced and cheep looking build quality”

We're sorry to hear that our customer was unhappy with the price and quality of the Simple Music Player they purchased from us. As a retailer our pricing greatly depends on how much the manufacturer's charge us for their products. We do try to keep our pricing as low as possible, we remain very price competitive in our market sector and our profit margins are extremely low. The quality of this product remains high and faults are extremely rare. We do have a 30 day returns policy, so the music player can be returned for a refund if it is not suitable. Please contact our customer service team and we'll be happy to get this booked into our system.

“The flipper remote control works. The two main points are: the set up was not that easy (for a person without Alzheimer’s) and blocking other channels to limit the number you cycle through hasn’t worked.”

We're sorry to hear our customer had problems setting up this product. We do offer technical support via telephone and email. We have reached out to our customer to see if they require any help to set up the favourite channels.

“A great item and delivered quickly. Would use again.”

“The overall appearance of the kitten is lovely but it could be much more cuddly. The head is very hard and lumpy and unpleasant to stroke. Hard plastic nose not great. Purring feature is good. My brother enjoys looking at it on his window sill and it gives his room a homely feel.”

“Perfect size of puzzle for my mum with dementia. Can be done with help in an hour or two.”

“Not received my item yet, but been sent an email asking me to give a review on my purchase?”

We're sorry to hear our customer was asked to review their purchase before it has been received. This product was purchased on our website as a December pre-order. We have contacted our customer to confirm the information.

“very endearing! pity about the mechanical sounds.”

“Service was excellent and lowest price that have seen this selling for. Actual product is a bit boring and not quite what I expected (gift for grandaughter who is dachshund mad). A motor runs and inflates a diaphragm slightly, probably will remove the battery and it will get used as a plush toy as not sure there is any point to the 'breathing' side of the toy.”

“Products good service good shame about complaints on Royal Mail losing the package”

“Only four stars because ... I was very excited to get this very attractive Simple Music Player. I was also impressed with the customer service throughout - Alzproducts really helped me to sort out my difficulties. The problem was that I only have a Mac, and my Apple Music only downloads into MP4 format, but the Simple Music Player will only accept MP3 files. Despite very sensible suggestions from the Alzproducts staff, particularly Jackie, I couldn't work out how to change the files to MP3, so eventually had to send it back. The refund was straightforward and I will buy my mum another gift from this excellent company.”

“First purchase from Alzproducts. Easy to order and arrived safely , very well packed.”

“Really please with my purchase they look good and are very good quality will definitely buy again, customer service first class dealing with my mistake.”

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AlzProducts is rated 4.7 based on 3,991 reviews